Role Description The New Logo Account Executive is a pivotal role to ensuring ServiceNow’s continued growth. In this role, you will identify new business by strategically navigating a targeted set of prospective accounts to close initial opportunities and convert our Prospects to Customers who will grow with us for years to come. By deeply understanding their unique company challenges and goals, you will pair them with solutions that will help them reach their business objectives and blaze new trails within their organizations. You play a critical part in our “DESCO21” go-to-market strategy, and you will be set up for success within a fast paced, collaborative, and inclusive culture. You are a self-starter and an innovator. You will establish relationships within a defined set of accounts to achieve net new revenue growth targets for your given territory. By leveraging analytics, case studies, past performance, and market intelligence, you will create a territory plan and craft your own target account strategies. You will then apply these strategies and leverage your extended sales team and partner ecosystem to sell the value and long-term ROI of one or more of our industry leading solutions. Post-sale you will lead in orchestrating the transition of these accounts to our established Account Management team as you continue to focus on net new logo accounts. What you get to do in this role: - Strategic territory planning - Follow a disciplined and analytical approach to planning and maintaining a target new account pipeline. Keep pipeline current and progressing. - Sales strategies - Develop effective and specific account plans to maximize new revenue growth. Develop and leverage relationships throughout our strong partner networks and in your net new customer accounts to drive strategy through organization. - Creative marketing and prospecting – Think outside-the-box to cultivate awareness of the ServiceNow vision. Strong planning and execution of targeted campaigns for your territory. - Customer Acumen - Actively understand each customer’s strategic growth plans, technology footprint and corresponding technology strategy, internal challenges and competitive landscape. Review public information (e.g., new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect. - Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. - Account Transition – After successfully closing your initial sale, you will orchestrate the transition of the account to our Account Management team. - Net New Revenue – Execute on new business revenue goals for the organization. Qualifications - Candidates living in GA, FL, NC or SC will be considered. - Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service, IT Operations Management (within software or IT sales organizations) with a demonstrated ability to generate new business at new accounts. - Demonstrated experience in territory strategy, planning and sales execution with measurable wins. - Ability to understand broad, macro-level business IT needs for a prospective client. - Ability to break down a complex sales process into discrete activities and see steps ahead to deliver customer outcomes. - Excellent interpersonal skills to inspire and lead a matrix team to establish trust and credibility with prospective customers. - Demonstrated perseverance, resilience, and savvy to find new creative paths to open doors, increase interaction and participation, and engage prospects. - The ideal candidate lives our values to “stay hungry and humble” and doesn’t take their success for granted, always curious, ready to learn and evolve. - Travel up to 50% (depending on geography/region). Requirements - 4+ years of quota carrying, technology solution-based direct sales experience, penetrating net new accounts within a territory. - Strong sales strategy skills and demonstrated experience prospecting and bringing in new business. - Experience and success selling a variety of SaaS solutions across all lines of business. - Demonstrated experience in keeping accurate forecast your territory, monthly/quarterly/annually, utilizing sales tools and analytics to target customers with higher propensity to buy and creating strategies that maximize success. - Ability to thrive in a fast-paced environment. - Track record of consistently achieving or surpassing your sales quota. Benefits - Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

• Accountable for driving revenue, increasing attach rates, and new client acquisition for a wide range of customers including SMBs, Startups, and Digital Natives • Create your territory plan and lead outbound outreach efforts to develop a robust, qualified BaaS pipeline • Develop relationships with executive stakeholders and lead discussions with existing and prospective BaaS customers • Deeply understand the sales process and competitors for Stripe Issuing, Capital, & Treasury and serve as both an internal and customer-facing expert in these product areas • Engage with Product and Engineering teams to synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap • Contribute to the development of go-to-market playbooks alongside product, marketing, sales, and technical services stakeholders • Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs

• Build and expand partnerships with key accounts in your territory • Identify new prospects through current clients, referrals, and networking • Keep customers informed on the latest products, applications, and solutions • Support customers with product selection and provide training when needed • Plan and execute a weekly sales schedule (aim for 5 quality visits per day) • Log customer interactions and sales activities in ACS (minimum of 3 times per week) • Collaborate daily with Inside Sales, your Regional Sales Manager, and teammates on strategy and problem-solving • Continuously sharpen your technical knowledge and sales skills • Represent Ryan Herco with professionalism and integrity

• manage a team of Sales Execution managers and lead sales calls • create programming, gain customer alignment, and ensure proper execution of National Account programs • sell upleveled execution of retailer programs designed to drive shared business objectives at Regional banners of National Chains • formulate compelling customer-focused presentations with shared growth objectives • plan out monthly, quarterly, and yearly promotions with the key contact for each assigned account • work cross-functionally with Finance/RGM on promotional analysis and sell-in ROI • ensure all monthly promotional activity is being leveraged and executed (90% + level)