• Manage a high-volume email inbox • Prioritize communications and flag urgent matters • Draft responses and maintain organized correspondence workflows • Help ensure important deadlines and follow-ups are not missed • Conduct factual and legal research using AI-powered legal tools • Assist with monitoring and reporting on AI-related workflows within an insurance claims environment • Evaluate information gathered through legal databases and AI platforms • Stay current on emerging legal technology and AI developments • Monitor and track approximately 140 active insurance claims • Maintain accurate records and status updates • Help identify issues requiring attorney attention • Support database management and reporting efforts • Create and improve SOPs, workflows, and organizational systems • Develop efficient methods for managing legal work and information • Recommend tools and processes that improve productivity • Assist with future case management software implementation and setup • Calendar management and scheduling as needed • Meeting coordination • Project support and special initiatives

Role Description Zirtual is a work-life balanced company that offers law firms practice area specific, experienced virtual paralegals. Our US-based paralegals strive to meet and exceed attorney-client needs and expectations. Zirtual offers paralegals in every practice area and state, both transactional and litigation. The paralegal is the main point of contact with their assigned client(s) and will work independently with the law firms. The paralegal will receive support from their assigned Account Supervisor, who will assist the paralegal & law firm relationship with plan modifications, questions, feedback on quality, delegation and collaboration best practices, and more. The paralegal will provide a high-level professional service by working on tasks and projects as assigned by the client, ensuring they are executed on time and to the highest level of quality. - Consistent and proactive communication with clients and Account Supervisors. - Availability during business hours as agreed upon with each client. - Daily time entry using a provided tool. - Respond to all communication within a mutually established response time expectation. - Maintain detailed and up-to-date client profiles. - Follow Zirtual's best practices for success. Qualifications - Minimum of 3 years of experience handling outlined duties. - Paralegal experience or equivalent legal industry background. - Exceptional attention to detail and organizational skills. - Strong written communication abilities. - Experience conducting legal research. - Comfortable learning and utilizing AI-powered legal tools. - Ability to work independently and proactively identify solutions. - U.S.-based candidate. Requirements - Experience with legal AI platforms and databases (preferred). - Familiarity with ChatGPT, Claude, or similar AI tools (preferred). - Insurance defense, insurance coverage, or claims-related experience (preferred). - Experience implementing systems, workflows, or operational improvements (preferred). - Case management software experience (preferred). Benefits - Compensation as a 1099 independent contractor. - Minimum of $28 per hour for paralegal work when matched out of preferred network. - $20 per hour for legal assistant work. - Pay dependent on client plan size, area of practice, and need. Company Description Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information. - No Financial Requests: Zirtual will never ask for payment or demand personal financial details at any stage of our hiring process. - No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment. - Verify communications: Emails from recruiters will only come from an @zirtual.com address. - Exercise caution with unsolicited outreach. - Report any questionable or fraudulent outreach immediately to support@zirtual.com.

• Interview prospective clients by phone and email to understand their legal matters and gather relevant information. • Conduct preliminary research to assess the viability of potential claims. • Evaluate whether prospective cases align with the firm's areas of practice and experience. • Schedule consultations between qualified prospects and attorneys. • Onboard new clients and prepare initial case files and documentation. • Maintain accurate client information and records within the firm's systems. • Develop and maintain referral relationships with other law firms and professionals. • Provide general administrative support as needed. • Communicate with clients via phone, email, and other channels to answer questions and provide updates. • Conduct initial legal and factual research and prepare information for attorney review. • Assist with case management and administrative tasks. • Attend meetings and take accurate notes when required. • Organize documents for court filings, case management, and recordkeeping. • Transcribe, proofread, and prepare legal documents and correspondence. • Manage attorney calendars, client appointments, consultations, and important deadlines. • Maintain strict confidentiality and handle sensitive client information appropriately.

Role Description You'll be intimately involved in developing asylum cases, handling both substantive and administrative tasks throughout client representation. Working closely with attorneys, you'll assist clients in developing case statements, advise on evidence gathering, write portions of legal briefs, and conduct country conditions research. You'll also serve as a key point of contact with clients, communicating daily via phone and email in both English and Spanish to move cases forward and ensure an excellent client experience. Outstanding interpersonal and communication skills are essential. Experience as a paralegal in an immigration law firm is preferred but not required - we'll teach you everything you need to know about U.S. asylum procedures and prioritize your professional development. This role is open to candidates located in Argentina. What You'll Do - Work closely with attorneys in serving clients and providing excellent advocacy - Assist clients in developing statements to be used in their case - Advise regarding evidence gathering - Write portions of legal briefs - Conduct country conditions research - Work with attorneys in framing and preparing the case - Serve as a point of contact with clients, supporting attorneys in engaging clients throughout the representation - Proactively manage cases to ensure deadlines are met - Compile and submit filings to immigration agencies - Perform administrative tasks Qualifications - Committed to the firm’s mission of helping immigrants secure their future in the United States through asylum - Fluent in Spanish - Exceptional written and verbal communication skills in English - Outstanding communication and interpersonal skills - Detail-oriented and able to perform at a high level with minimal supervision - Works well under pressure - Able to keep track of tasks and meet deadlines Benefits - This position offers a monthly gross salary of USD 2,100, commensurate with experience and qualifications. - 11 U.S. federal holidays off (paid) regardless of your location - Week between Christmas and New Year's — office closed, fully paid - Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws - Comprehensive training program — we invest in bringing you up to speed on our systems and best practices - Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise - Career advancement paths — we promote from within and create opportunities - Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job How to Apply To apply, please submit a resume and a cover letter, both of which must be in English. Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement. Please do not call or email us about this opening.