Role Description Leads engineering teams supporting Incentive Compensation capabilities for advisors, delivering end-to-end product outcomes with strong technical judgment and accountability. Maintains hands-on technical credibility, actively guiding architecture, code quality, and system design decisions to ensure scalable, high-quality solutions aligned to business objectives. Provides strategic direction across teams, establishing operating practices, priorities, and metrics aligned to organizational goals. Interprets and applies company-wide policies within the context of engineering delivery, driving effective execution and continuous improvement. Collaborates closely with Product, business leaders, and senior stakeholders to translate complex compensation and advisor needs into well-designed technical solutions. Leads technical discussions and forums that shape direction, ensure clarity, and support delivery of business and technology outcomes. Builds and develops high-performing engineering teams through intentional hiring, coaching, and talent development. Creates an environment of accountability, continuous growth, and strong engineering discipline while positioning the team to scale and adapt as the capability evolves. Duties & Responsibilities - Designing Solutions - Review technical solution design and architecture and provide guidance and direction. - Take part in system design and architecture conversations with the team to land approaches to deliver solutions. - Review technical solution and supports the execution of the solution. - Developing Software - Has developed software. - Can read code and stays up to date on best practices. - Ensure code reviews are completed - Problem solving and analytical skills. - Learning and applying new techniques. - Promotes and empowers sharing ideas, best practices, etc. They need to make space so teams can take time for these activities. - Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business. - Collaborating within team - Supports the team agile practices and learning events/trainings. - Helps break down barriers for the team. - Engages in sprint demos; understands the desired and actual outcomes as well as the technology delivered by the team. - Partners with Product Manager on Initiatives/Features/Epics and provides clarity on desired outcomes as well as technical expertise. - Collaborates with Product Manager for strategies, operating plans, targets, and measures for product groups. - Creates a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging, and appreciating each other’s ideas. - Collaborating across teams - Supports and empowers teams to broker solutions across products. - Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal/outcome. - Builds strong working relationships with peers across teams. - Proactively identifies cross-team challenges and works to empower teams to solve collaboratively. - Collaborating across the organization - Align your team with the priorities of the company and the technology organization for a given product area. - Setting product/platform technology strategy - Contributes to and shapes product and platform strategy with a forward-looking, enterprise perspective. - Represents the business value of technology upgrades, etc. and influences prioritization in the product roadmap. - Empowers the team to select the right tools and platforms for the given product area. - Demonstrates ability to operate beyond a single team’s scope over time. - Defining Engineering standards/patterns - Collaborates with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines. - Promotes engineering practices and continuous improvement such as develops and observability. - Contributes to the creation of enterprise frameworks and patterns. - DevOps - Defines and supports the development lifecycle processes. - Supports the team and removes barriers to resolving production incidents/problems. - DevOps continuously evaluated through observability, monitoring, and alerting. - Understands the health of technology products and promotes prioritization of work to maintain and continuously improve. - Serves as an escalation point in product level support for ongoing maintenance and production issues. - Selecting & Managing Technology Vendors - Be an advocate to the team to define criteria for selecting the right platform/technology. - Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection. - Executes or manages the overall technology solutions, platforms for the product groups and associated vendor relationships. - Coaching Engineers - Holding regular 1:1s with team members and team meetings. - Provides constructive feedback, guidance, and coaching to help engineers grow their skills and experience. - Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverage their skills and capabilities and provide them with learning opportunities. - Recruiting/building talent - Leads the process of selecting and engaging the right consulting partners. - Plans in advance for future people needs for the product groups, collaborates with the other teams on the recruitment process. - Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization. - Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. - Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. - Shapes and/or supports a culture that represents the Thrivent purpose, promise, and values, ensuring that Thrivent’s trust and reputation remain strong with its clients. - Manages a team of direct and indirect staff. Qualifications - Bachelor's degree in Computer Science or other technical field or equivalent work experience. - 8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy, and roadmap development. - 3+ years of leadership experience in all aspects of a specific IT discipline, e.g., IT/LOB customer relationship management, portfolio strategy and/or demand management. - 3+ years’ management/supervisory experience in specific IT functional area discipline, e.g., applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards. - Proven ability to lead engineering teams while maintaining strong technical involvement. - Demonstrated leadership and experience managing multidiscipline, high-performance work teams. - Strong competency in project management and execution of multiple or large projects. - Experience working with customers to develop solutions to complex business problems. - Proven ability to communicate effectively with internal/external stakeholders to support business initiatives. - Proven ability to function in an environment which requires flexibility, good judgment, and intelligent decision making, often based on limited information and/or extreme conditions. - Ability to formulate, implement, and evaluate plans, programs, and procedures applicable to customer relationship and demand management. Preferred - MBA. - Financial Services industry experience. - Experience in IT planning and business relationship management. - Experience working in a matrix management organization. - Experience with product development and management. Benefits - Various bonuses (including, for example, annual or long-term incentives). - Medical, dental, and vision insurance. - Health savings account. - Flexible spending account. - 401k. - Pension. - Life and accidental death and dismemberment insurance. - Disability insurance. - Supplemental protection insurance. - 20 days of Paid Time Off each year. - Sick and Safe Time. - 10 paid company holidays. - Volunteer Time Off. - Paid parental leave. - EAP. - Well-being benefits, and other employee benefits.