• Designing and coordinating ICT and low-voltage systems including structured cabling, telecommunications, access control, video surveillance (CCTV), and security systems • Using BIM tools to model and coordinate ICT systems with other engineering disciplines using tools such as Autodesk Revit – is a must • Developing a thorough understanding and delivery of the project requirements as they relate to scope, cost and schedule • Determining and expediting the engineering deliverables for projects • Developing and maintaining project scope of work documentation and revisions during design development • Preparing engineering calculations, system layouts, and technical documentation for ICT infrastructure • Preparing technical documentation required for project execution including design criteria, technical specifications, and equipment data sheets • Reviewing shop drawings and contractor submittals • Producing models and drawings using BIM and CAD modeling tools • Supporting coordination with multidisciplinary engineering teams during project development and execution

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Role Description We are seeking innovative, customer-focused people to join our team! Our offices are located in Richmond, BC, but we are open to offering this position remotely for the right candidate. We currently have an opportunity for: Audio Visual Designer The responsibility of this role is to be a lead senior designer for our commercial projects. This includes: - Providing support to the sales team and our AV team to design, price, and develop solutions for our clients. - Gathering customer requirements and designing solutions. - Interfacing with clients to determine their needs and provide solutions. - Ensuring satisfaction to the client, deliverability of the solution, and profitability of that design. - Supporting programming in-house when possible. - Guiding TLD in becoming more capable in design implementation. Additional responsibilities include: - Preparing detailed designs for implementing or upgrading complex systems. - Delivering designs on time, within the project budget, and maintaining high quality. - Producing and providing documentation for Statements of Work (SOW), design submittals, project proposals, and project design updates. - Supporting TLD Account Managers and Management in presales activities. - Providing research and input for project proposals and opportunities. - Maintaining well-organized client files, technical journals, and other job-related reports and communications. - Consulting with the service team and contractors to ensure efficient and accurate deployment of designs. - Conducting regular on-site quality checks of designs being implemented. - Supporting the service team and contractors to ensure correct installation and deployment of designs. - Coordinating with sales, services, and operational divisions of TLD to ensure timely delivery of technical support and services. - Tracking activities accurately and promptly using TLD's tools and procedures. - Attending and participating in seminars, trade shows, and other educational opportunities as required. - Being available for out-of-town travel to meet or provide support and services to clients. - Working consistently to improve TLD’s relationship with clients. - Participating in vendor training as required. - Maintaining company ticketing and project update tools promptly. - Actively participating in ways to improve AV projects and implementations. Qualifications - Excellent written and verbal communication skills. - Strong AV design capabilities and able to design a wide range of AV solutions. - Meticulous in designing, integrating, deploying, and testing systems. - Simplifies and breaks down complex problems into practical solutions. - Strong document management skills for scope of work, proposals, and design/programming files. - Effectively prioritizes work and manages multiple design projects concurrently. - Adapts easily to change. - Strong analytical and strategic thinking skills. - Works quickly and accurately under pressure. - Collaborates effectively with all levels of staff internally and externally. - Supports proposal development with a focus on resource utilization, manufacturer products, and project costs to maximize profitability. - Communicates on both technical and business levels. - Works independently with little direction and effectively as a team member on larger projects. - Brings solutions to problems rather than just raising issues. Requirements - Completion of a bachelor level degree program in Engineering, Science or Applied Science (Computing) or an equivalent combination of skills and experience. - 5+ years of experience working in the AV channel in a similar capacity. - Experience in design, deployment, and pre-sales are desirable. - Understands areas of AV infrastructure and application deployment. - Design skills with products TLD sells and supports. - Knowledge and experience implementing current AV solutions TLD sells. - Knowledge and experience integrating AV systems into client’s network. - Programming certifications. - Security concepts experience. - Creating drawings using current design programs such as Visio or AutoCAD. - History with programming, programming designs, and deployments. - Foundational and core system certifications in Crestron/Extron and other AV industry standard programming and technologies. - Understanding of audio fundamentals, capable of setup, configuration, and troubleshooting of DSP. - Must have demonstrated technical leadership and organizational abilities. Benefits - Comprehensive medical, dental, prescription drug, and vision coverage for you and your family. - Employee Discount Program. - Ongoing In-House Training & Education Courses. - Employee Family Assistance Program. - Employee Recognition Program. - Employees will be scheduled 40 hours per week with flexibility to work evenings and weekends to meet project requirements/timelines.

Reports to: Manager, Creative Production Location: Remote US Compensation Range: $110,000 to $120,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: The Huntress Managed Security Awareness Training team is growing, and this role will help expand how we bring training to life through more interactive, game-like learning experiences. As a Senior Production Artist, you will create the visual assets, environments, and storyboards that power memorable security awareness content. You will lead the visual development of our educational simulations, creating immersive game environments where learners actively apply cybersecurity skills through engaging, hands-on play. This role sits at the intersection of illustration, production art, and gameplay-minded visual design — helping shape experiences that feel intuitive, playful, and engaging while still delivering clear educational outcomes. In this role, you’ll partner closely with writers, animators, product designers, researchers, and creative leadership to translate learning goals into polished visual systems and interactive content. You’ll own workstreams from concept through production, help solve creative pipeline problems, and contribute to a repeatable art process that scales as Huntress invests further in simulations, gamified training, and other interactive learning formats. If you’re excited by visual storytelling, interaction design, and building game-inspired experiences that help people stay safer online, we want to hear from you. Responsibilities: - Educational Game Experience Design - Translate educational curriculum and learning objectives into playable game mechanics and risk/reward systems - Core Loop & Systems Design: Define the moment-to-moment feel, pacing, reward systems, and difficulty curves to keep students engaged without sacrificing educational rigor - Prototyping & Playtesting: Contribute to playtesting by identifying usability friction, confusing feedback, and visual clarity issues for implementable design improvements - Analytics & Outcomes: Define engagement metrics, retention rates, and learning outcomes to evaluate the game's effectiveness after launch - Illustration - Support simulation and episode production by creating production-ready visual assets for interactive training content, including characters, props, environments, UI elements, icons, and in-world objects - Translate creative briefs, learning goals, and product requirements into clear visual concepts, storyboards, layouts, and production assets - Partner with product managers, security researchers, writers, product designers, animators, and creative leads to shape experiences that balance fun, clarity, and instructional value - Own asset workstreams from concept to handoff, keeping files organized, reusable, and easy for cross-functional teammates to implement - Help establish and maintain visual systems, patterns, and documentation that create consistency across episodes, simulations, and future interactive formats - Identify opportunities to improve production quality and team velocity through better asset planning, reusable templates, and ethical AI-assisted concepting workflows What You Bring To The Team: - 7+ years of experience in game design or educational technology, interactive media, illustration, animation, or adjacent visual design roles, with a portfolio that shows shipped or production-ready work - Experience creating art for online-based interactive games, simulations, e-learning, or other systems where visuals need to support user actions and state changes - Strong illustration and asset-production skills in Adobe Illustrator and Photoshop, with the ability to create polished, scalable assets in an established style - Ability to take loosely defined ideas and turn them into production-ready concepts, layouts, and asset libraries with minimal oversight - A strong eye for visual consistency, readability, hierarchy, and environmental storytelling across characters, worlds, and interfaces - Comfort working cross-functionally in a fast-moving, iterative environment and contributing thoughtful feedback that improves the final experience - Experience with storyboarding, scene planning, or pre-visualization for interactive or animated content is preferred - Familiarity with game design principles such as feedback loops, player guidance, challenge framing, reward moments, and moment-to-moment visual clarity is preferred - Experience with After Effects, motion workflows, or handoff to animation is a plus - Experience using AI-assisted creative tools responsibly for early ideation, variation, or background development is preferred - An online portfolio is required for this position What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote