Role Description We at Coforge are hiring a Senior Business Analyst (#21827) with strong Consumer Packaged Goods (CPG) domain expertise and advanced analytics capabilities, especially in Power BI. This is a senior-level role focused on delivering data-driven insights, leading cross-functional initiatives, and ensuring alignment between business needs and technology solutions. Key Responsibilities - Business Requirements & Analysis: Gather, document, and validate requirements across Sales, Trade Promotion/Marketing, Supply Chain, Demand Planning, Finance, and Operations. Translate business needs into BRDs or user stories. - Process Improvement & Solution Design: Analyze current processes and identify improvement or automation opportunities. Apply CPG best practices to optimize sales, trade promotions, supply chain performance, forecasting accuracy, and financial processes. - Data Analysis & Insights: Perform deep data analysis on large datasets (including POS and market data like Nielsen/IRI). Generate business insights and recommendations that support data-driven decision-making. - Cross-Functional Collaboration: Act as a bridge between business and technical teams. Facilitate workshops (JAD sessions, sprint planning, UAT) and ensure solution alignment. - Project Leadership & Stakeholder Management: Lead analysis workstreams, manage risks and timelines, and engage senior stakeholders. Present insights and recommendations to business and IT leadership. Qualifications - Bachelor’s degree in Business, Information Systems, or related field - 7+ years in business analysis, including 3+ years in the CPG industry - Strong expertise in CPG processes (sales, trade promotions, supply chain, demand planning, finance) - Advanced Power BI skills (data modeling, DAX, dashboards, Power Query) - Proficiency in SQL and Excel - Experience working in Agile/Scrum environments - Excellent communication, stakeholder management, and leadership skills - Strong analytical thinking and problem-solving capabilities Preferred Skills - Experience with ERP systems and CPG data sources - Knowledge of data warehousing and data visualization best practices Location - Mexico - Only legal residents - 100% Remote in Mexico Posted On - 17-06-2026

Role Description En Coforge estamos buscando un Business Analyst Senior con sólida experiencia en la industria de Consumer Packaged Goods (CPG) y un fuerte enfoque en analítica y Power BI. Este rol senior liderará iniciativas cross-funcionales y generará insights basados en datos para impulsar decisiones estratégicas. - Levantamiento y análisis de requerimientos: - Recopilar, documentar y validar requerimientos de áreas como Ventas, Trade Marketing, Supply Chain, Planeamiento de Demanda, Finanzas y Operaciones. - Traducir necesidades en BRDs o user stories. - Mejora de procesos y diseño de soluciones: - Analizar procesos actuales e identificar oportunidades de mejora o automatización. - Aplicar mejores prácticas de CPG para optimizar operaciones. - Análisis de datos e insights: - Analizar grandes volúmenes de datos (incluyendo POS y Nielsen/IRI) para identificar tendencias y generar recomendaciones accionables. - Colaboración cross-funcional: - Actuar como puente entre negocio y tecnología. - Facilitar workshops y sesiones ágiles (JAD, sprint planning, UAT). - Gestión de proyectos y stakeholders: - Liderar entregables analíticos, gestionar riesgos y tiempos, y comunicar avances a stakeholders senior. Qualifications - Licenciatura en Business, Sistemas de Información o afines - Más de 7 años de experiencia en análisis de negocio, incluyendo al menos 3 en CPG - Conocimiento profundo de procesos de CPG (ventas, trade marketing, supply chain, demanda, finanzas) - Dominio avanzado de Power BI (modelado, DAX, dashboards, Power Query) - Manejo de SQL y Excel - Experiencia en entornos Agile/Scrum - Excelentes habilidades de comunicación y gestión de stakeholders - Pensamiento analítico y habilidades de resolución de problemas Requirements - Experiencia con ERP y fuentes de datos de CPG - Conocimiento en data warehousing y visualización de datos Company Description En Encora (Ahora Coforge), contratamos profesionales únicamente en función de sus habilidades y calificaciones, y no discriminamos por edad, discapacidad, religión, género, orientación sexual, condición socioeconómica o nacionalidad.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Business Process Improvement The Analyst, Business Process Improvement supports the effective operation of a large, multi stakeholder organisation by contributing to structured processes, team coordination, and clear communication. This role combines business process support and management coordination, working closely with senior leaders and key team members across a team of 150+ people. The position is suited to an individual who is highly organised, detail oriented, and motivated to develop skills in business operations and continuous improvement within an established operating environment. Key Responsibilities Business Process & Communication Support• Support operational processes that enable effective coordination across a team of 150+ employees• Analyse, document, and help communicate process changes and improvements• Maintain initiative trackers, dashboards, and status updates with a focus on efficiency and automation• Assist with preparation of reports, presentations, and written updates• Capture discussion points, actions, and inputs from meetings, workshops, and working sessions• Support KPI tracking and basic performance reporting using established tools and templates• Follow defined methodologies, standards, and ways of working Management Team Coordination• Prepare meeting agendas, materials, and briefing documents• Track actions, decisions, and follow ups from leadership meetings• Coordinate meetings, calendars, and logistics for senior leaders• Support travel coordination and expense processing activities as required Required Qualifications & Experience• Experience supporting multiple stakeholders in an operational, project, process, or analytical role• Strong organisational skills with a high level of attention to detail• Ability to follow structured processes and instructions reliably• Clear written and verbal communication skills• Willingness to learn and develop new skills through hands on experience• Experience collecting and organising requirements from various stakeholders• Proficiency in Microsoft tools such as Teams, Excel, PowerPoint, and SharePoint• Bachelor's degree preferred or equivalent practical experience• Experience supporting executive or senior leadership environments is an advantage but not required. What Success Looks Like• Information and actions are accurately captured and clearly communicated• Tasks and initiatives are tracked consistently and escalated appropriately when risks arise• Process improvements deliver incremental benefits to both the wider team and management• Capability and confidence grow across both process support and coordination responsibilities Why Join Us This role provides exposure to senior leadership environments while building foundational capabilities in business operations, coordination, and process improvement. You will work within established frameworks, collaborate with experienced professionals, and develop skills that support future growth in executive support, operations, or process improvement roles. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Analyze existing warehouse processes and identify opportunities to improve efficiency, reduce bottlenecks, and enhance system performance • Configure, support, and optimize JDE Warehouse and Advanced Warehouse Management modules • Document workflows, system configurations, and business processes with clarity and accuracy • Develop and deliver user documentation, training materials, and technical training sessions • Support system enhancements, upgrades, and integrations, including JDE Orchestrator‑based solutions • Collaborate with cross‑functional teams to define requirements and implement technology‑driven improvements • Provide structured, data‑driven analysis and reporting to support leadership decision‑making • Serve as a liaison between IT and business units to ensure alignment on system capabilities and operational needs