Client Service Executive - New York Territory Locations: New York, NY; Northeast Region This role can have a Hybrid or Remote work schedule.  Candidates who live near one of our office locations (NY City, One Penn Plaza) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   100% Remote Full time Sr UW Program Manager - UE07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.    The Client Service Executive (CSE) is responsible for supporting profitable growth and retention of accounts. Additionally, the CSE will understand an account's needs while developing and delivering an end-to-end service offering that differentiates The Hartford in the marketplace. We look to the CSE to support the end-to-end service mission while delivering engaging customer presentations that demonstrate professional diplomacy, articulated messaging and a friendly confidence that drives positive outcomes for our customers. - As an integral member of the service team, you support the service mission by delivering customer presentations that demonstrate professional diplomacy, clear and articulate messaging, and confident engagement to drive positive customer outcomes. - Negotiates and coordinates end-to-end account services between the claim organization, underwriting, the account and the agent/broker while executing loss cost containment initiatives through detailed analysis of performance results.  - Resolves service issues promptly via engagement with various internal service providers. - Provides training to local agents and business partners on new claim products and services.  Qualifications - Minimum of 10 years of Property and Casualty experience in Claims, Underwriting, Sales, or related role is preferred. - Expertise in multiline claims with a minimum of 5 years of functional claim experience in one or more of these product lines: Workers’ Compensation, Property, Auto or General Liability (or equivalent experience servicing large or VIP agencies / brokers). - Excellent ability to present virtually and in person to senior leaders and internal and external audiences. - Advanced knowledge of analytical claim data review with demonstrated ability to consult and influence. - Solid leadership acumen with prior leadership experience preferred along with the ability to influence those in which there is no direct authority. - Strong conflict management skills and ability to navigate ambiguous situations. - Superior customer service skills (patience, empathy, active listening, service recovery, high degree of attentiveness and follow through. - A valid driver’s license is required as a company car may be assigned - Ability to travel up to 25% This candidate will service the Northeast Region. This role can have a Hybrid or Remote work schedule.  Candidates who live near one of our office locations (NY City, One Penn Plaza) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).  Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.  Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $108,000 - $162,000

• Support the Clinical Research billing and account review needs of the Providence Health System • Review charges, processing and tracking of ongoing research-related clinical billing • Regularly review research-related billing process for accuracy and compliance

Role Description The regional Warranty Claims Investigator is responsible for protecting the interests of Amrize Building Envelope by managing warranty claims. The Claims Investigator will receive, analyze, and make determinations on claims by reviewing data from all available resources to efficiently respond to warranty claim issues. Responsibilities include: - Conducting surveys of job data to determine previous claim history. - Serving as a subject matter expert for the warranty services team. - Reviewing contractor proposals for repair scope, warrantability, suitability, and cost-effectiveness. - Providing clear and concise project management with involved parties utilizing proper communication and document retention. - Fostering positive relationships with internal teammates, external sales teams, and Amrize customers within the assigned region. - Submitting Service Orders, including Purchase Orders and Material Orders, as needed, to contractors providing warranty repair services. - Performing in-depth investigations in the field to analyze roofing systems exhibiting issues. - Maintaining routine detailed expense/travel reporting and maintenance requirements for company-issued equipment. - Developing and negotiating the claim position with all relevant parties and attending meetings when necessary. - Completing all paperwork including photographs related to each claim for proper documentation. - Preparing clear, concise, in-depth repair specifications summarizing rooftop analysis into cost-effective solutions. - Communicating effectively with building owners, roofing contractors, sales reps, building consultants, and lawyers. - Keeping the Warranty Services Supervisor and Regional Manager apprised of relevant claims and issues. - Interfacing with the Warranty Services Coordinator team to assist with roof knowledge development and claim warrantability determination. - Interfacing with the law department to support claims that are approaching or have entered litigation. - Efficiently managing claims expenses to meet budget goals. - Providing guidance to Junior Warranty Claims Investigators regarding claims analysis and processing. - Demonstrating a commitment to health, safety, and environmental policies in all work environments. - Promoting a culture of safety and exhibiting these behaviors. Qualifications - 6+ years of progressive roofing/construction experience is required. - 2+ years of Warranty Claims or Technical Services Experience Preferred. Requirements - Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"). - Employees required to wear respirators must be clean-shaven where the respirator seal meets the face to pass fit tests. Benefits - Competitive salary - Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings - Medical, Dental, Disability, and Life Insurance - Holistic Health & Well-being programs - Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care - Vision and other Voluntary benefits and discounts - Paid time off & paid holidays - Paid Parental Leave (maternity & paternity) - Educational Assistance Program

Role Description If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims Examiner adjusting position, collaborating with vendors, and/or virtually inspecting and estimating losses damaged by fire, water, weather, or other unexpected events. The Property Claims Examiner will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. Responsibilities - Investigate and resolve Homeowners claims of moderate complexity in a prompt and efficient manner. - Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. - Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting. - Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. - Establish reserve amounts within prescribed settlement authority limit and negotiate settlement of claims; recommend claims which exceed personal authority limit to supervisor for approval. - Responsible for effectively and timely communicating with insureds and/or their representatives to resolve issues and ensure customer satisfaction. - Prioritize own responsibilities and effectively manage claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. - At times may direct, monitor, and review files handled by independent adjusters to conclusion. - Other functions may be assigned. Qualifications - Bachelor’s degree preferred or equivalent combination of education and experience. - Ability to obtain state specific property claims licensing, as required. - Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. - Prior experience using estimating software like Xactimate. - Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation. - Known for clear and professional communication, both written and verbal. - Bilingual and/or prior military experience is a plus. - 3-5+ years equivalent industry experience is preferred. Requirements - Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims. - Have a passion for outstanding customer service. - Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. - Be comfortable with and adaptable to new technology and business tools. - Be able to seamlessly transition between various methods of inspection, including video or photo, to write a damage estimate. - Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. - Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. Benefits - Competitive compensation. - Flexibility to work from anywhere in the United States for most positions. - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours). - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus). - Medical, dental, vision, life, and pet insurance. - 401 (k) retirement savings plan with company match. - Engaging work environment. - Promotional opportunities. - Education assistance. - Professional and personal development opportunities. - Company recognition program. - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.