• Configure and support SAP Customer Service (CS) and Plant Maintenance (PM) modules, including service orders, notifications, and maintenance planning. • Work with business stakeholders to gather requirements and deliver end-to-end solutions aligned with service and maintenance processes. • Provide functional support, troubleshoot issues, and ensure system stability with timely resolution of tickets and incidents. • Collaborate with cross-functional teams (MM, SD, FI) for seamless integration and continuous process improvements.

• Consulting on a brownfield conversion project from SAP ECC to S/4HANA • Work in all project phases • Prepare functional specifications • Map BAdIs, APIs and CDS Views • Provide post Go-Live support

• Handle ACM support tickets registered in the Service Desk (Jira), triaging by SLA, fiscal impact and operational impact; • Diagnose and resolve errors in note exchange (ZACM_TROCANOTA): duplications, FAD/RAD discrepancies, revenue recognition failures and ICMS issues; • Support the Receipt Monitor (MEB): unlocking LDCs, correcting unloading events and stuck weighings; • Support the producer payment process: settlement reversals, corrections of foreign-currency settlements (USD), incorrect royalty and SENAR deductions; • Resolve incidents in the Returns Cockpit and in the weight-and-destination posting process; • Support fiscal closings related to ACM: correct undue ICMS on exchange documents, adjust CFOP in BRF+; • Support simulations and contract creation (Simulation 2.0): validate partner compatibility, CNAE and contractual conditions; • Analyze and correct contract balance discrepancies between movement statements and overall inventory; • Manage ACM accesses and profiles (ZC:ACM:ANALISTA_FILIAL, ZC:ACM:ASSISTENTE_FILIAL, ZC:ACM:COORDENADOR) together with the Basis team; • Document solutions, build a knowledge base and train/guide branch key users.

• SAP S/4HANA Functional Consultant with strong experience in Asset Accounting (AA), including New Asset Accounting. • Responsible for implementation, configuration and support of fixed asset processes, depreciation, acquisition, retirement/disposal and asset transfers. • Works with native integration to FI-GL and logistics modules. • Experience with migrating asset data to S/4HANA using the Migration Cockpit and preparing functional specifications for GAPs, with strong knowledge of the SAP Activate methodology, Fiori, Scope Items and Conversion Projects. • At least experience in 2 S/4HANA conversion projects (Brownfield model preferred).