• Executive Correspondence: Manage inbox and drive professional communication with C-Suite executives from major global tech partners. • Calendar & Pipeline Management: Oversee complex scheduling and follow up on business deals to keep the pipeline moving. • Contract & Legal Operations: Review contracts/legal documents, spot operational gaps, follow up on deals, and assist in closing contracts. • Financial Admin: Manage invoices, billing processes, and basic workflows via Stripe. • Content & Systems: Create high-quality business presentations/decks and organize company workflows using Notion. • High Responsiveness: Maintain an extremely proactive communication loop, responding within minutes during Eastern Time (EST) working hours.

Role Description The Chief of Staff is the operating backbone of the Partner Sales, Field Strategy & Enablement organization. You report directly to the GVP and function as a trusted partner across strategy, execution, communications, and organizational effectiveness — covering the entirety of the organization across every function, every segment, and every geography. This is not a coordination role. It is a senior operating role that requires depth in GTM strategy and execution, financial and analytical fluency, executive presence, and the ability to drive outcomes without formal authority across a complex, multi-function organization. You will operate at the intersection of all six functions and ensure the GVP's strategic agenda is translated into action across the org every day. What You Will Be Doing - Run the Global Operating Rhythm - Design and lead the end-to-end operating cadence for the organization — weekly leadership syncs, monthly function-level reviews, global QBRs, geo operating reviews, and annual planning cycles — ensuring every meeting drives decisions, not updates. - Build and maintain performance dashboards that give the GVP real-time visibility into partner-sourced pipeline, renewal rates by solution and geo, enablement completion, RFP throughput, value engineering engagement, and sales program attribution — all in one view. - Govern the operating rhythm that feeds into the global cadence, ensuring regional leaders produce consistent, comparable insight that enables fast leadership decisions. - Lead Strategic Communications and Executive Preparation - Prepare all executive materials for the GVP — board presentations, CRO reviews, QBR narratives, and CEO briefings — synthesizing complex, multi-function data into clear stories with specific recommendations. - Write and manage internal communications from the GVP to the organization: strategy updates, priority shifts, organizational announcements, and performance commentary. The GVP's voice to the org runs through you. - Represent the GVP's perspective in cross-functional working sessions, executive steering committees, and stakeholder meetings, ensuring alignment and follow-through without requiring the GVP's direct presence. - Drive KPIs, Metrics, and Accountability Across All Six Functions - Partner with RevOps and Finance to define and operationalize the KPI framework across all functions — partner type, renewal segment, enablement cohort, RFP category, and VE engagement stage — so every sub-org has clear north stars and accountable owners. - Build scorecards and attribution models that isolate performance across partner-sourced vs. co-sell pipeline, renewal rate by solution and segment, program-influenced ARR, and field readiness scores. - Conduct performance deep-dives across any function when metrics move — identify root causes, build the narrative, and drive a recommended response to the leadership team within days, not weeks. - Build and govern repeatable maturity models, engagement models, enablement requirements, and operating cadence across teams. - Drive Cross-Functional Coordination and Strategic Initiatives - Serve as the primary coordination point between the GVP's organization and Sales, Revenue Operations, Marketing, Finance, Product, and Customer Success — ensuring the full suite of functions is integrated into, not separate from, Elastic's go-to-market. - Lead or co-lead annual planning for the organization: synthesize geo inputs, headcount requests, program investments, and corporate priorities into a coherent FY plan with clear targets and governance. - Own high-impact special projects from problem definition through execution — business process audits, organizational effectiveness reviews, new program launches, cross-functional escalations — delivering measurable outcomes against defined timelines. - Use AI tools and automation aggressively to drive efficiency and insight across the organization — pipeline analytics, communications, content, process design. Qualifications - 10+ years of experience across channel/alliances, revenue operations, sales strategy, enablement, or a combination of GTM functions at a B2B SaaS or enterprise technology company. - Demonstrated experience running a complex, multi-function or multi-region operating model — not managing one function, but coordinating across several simultaneously. - Deep familiarity with indirect GTM motions: partner-sourced vs. partner-influenced pipeline, co-sell mechanics, hyperscaler marketplace transactions, and GSI engagement models. - Strong working knowledge of renewals and retention economics: GRR, NRR, NRBR, at-risk segmentation, and renewal forecast methodology. - Analytical and financial fluency — you can build attribution models, performance scorecards, and pipeline forecasts without needing a data analyst to do it for you. - Exceptional executive communication skills — you write clearly, frame decisions sharply, and can build a board-quality narrative from raw data in a day. - Proven ability to influence and align senior leaders and cross-functional teams without formal authority, including in politically complex or ambiguous environments. - Experience supporting or serving as a Chief of Staff, Head of Strategy & Planning, or equivalent senior operating role to a C-level or GVP executive. Bonus Points - Hands-on experience with GSI and/or hyperscaler partnership programs (AWS Partner Network, Google Cloud Partner Advantage, Microsoft AI Cloud Partner Program). - Familiarity with Elastic's platform — Search & AI, Observability, Security — or adjacent technologies (SIEM, APM, log management, vector search, generative AI infrastructure). - Experience building an organizational operating system in a high-growth or transformation context. - Working knowledge of RFP operations and/or value engineering/ROI frameworks as GTM disciplines. - Proficiency with AI tools for productivity, analytics, and communication — you build faster than most teams plan. Compensation - The typical starting salary range for this role is: $230,300 — $364,300 USD. - This role does not have a variable compensation component. - In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified. - Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. - This role is currently eligible to participate in Elastic's stock program. - Our total rewards package includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

• Lead business operations across multiple countries. • Manage and develop a team of Business Operations Partners. • Oversee office setup, entity incorporation, and market launches. • Oversee payroll implementation and local operational requirements. • Manage external vendors and service providers. • Support recruiting operations, recruiter onboarding, and hiring activities. • Plan and execute company events, offsites, and operational logistics. • Track key initiatives and ensure actions are completed on time. • Improve processes where needed to increase speed and reliability.

• Coordinate hiring activities, interviews, and recruiter relationships. • Support agency onboarding, communication, and follow-ups. • Manage project trackers, action items, and operational workflows. • Coordinate meetings, events, travel, and business logistics when required. • Support office setup, vendor management, and local operational activities. • Prepare reports, summaries, and presentations for leadership. • Ensure follow-through on key initiatives and outstanding actions. • Help maintain efficient day-to-day business operations.