Role Description We are seeking a motivated and highly skilled Commercial Operations Manager to join our team. Reporting to the Senior Vice President of Sales, you will be responsible for delivering reliable commercial reporting, supporting sales planning and compensation processes, and maintaining operational rigor across sales tools and workflows. You will collaborate closely with the sales, finance, and marketing teams to ensure seamless operational support and execution of commercial initiatives. You will focus on execution, analysis, and operational support across Prescott’s Med’s commercial activities. You will be responsible for preparing sales analytics, maintaining dashboards, supporting forecasting and compensation processes, and ensuring CRM data integrity. The position plays an important role in helping sales leadership understand performance trends, improving visibility into pipeline and revenue metrics, and reinforcing standard commercial processes—without serving as the primary owner of commercial strategy or policy. This position will be located in Monument, CO or can be remote. Key Responsibilities - Commercial Operations Support - Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis. - Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs. - Help document and reinforce established commercial policies, workflows, and expectations. - Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements. - Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines. - Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals. - Maintain pricing reference materials, deal templates, and supporting documentation. - Partner with Finance and Sales to support review of non-standard deals requiring approval. - Commercial Analytics & Reporting - Produce recurring sales, pipeline, and revenue reports for sales leadership. - Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity. - Support forecasting processes by compiling data, updating forecasts, and analyzing variances. - Translate data into clear summaries and insights for sales leaders and internal stakeholders. - CRM & Data Management - Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene. - Monitor data quality and ensure consistent use of CRM processes by sales teams. - Partner with IT or external vendors to support minor system enhancements and issue resolution. - Assist with documentation of standard opportunity management and reporting processes. - Cross-Functional Coordination & Process Improvement - Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs. - Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption. - Identify opportunities to improve efficiency, data quality, and reporting clarity. - Participate in change management activities by supporting communication and training related to commercial processes. Qualifications - Bachelor’s degree in Business, Finance, Analytics, or related field required. - 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles. - Exposure to sales analytics, forecasting, compensation support, and CRM reporting. - In-depth understanding of CRM platforms, with a preference for Salesforce. - Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities. - Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment. - Proven ability to manage and improve operational processes and workflows. - Excellent communication, organizational, and problem-solving skills. - Skilled in organizing and interpreting data to create clear, actionable reports. - Capable of analyzing data and generating reports for senior leadership. - Detail-oriented with a focus on accuracy and compliance. - Leadership experience and ability to work in a fast-paced, dynamic environment. - Strong customer service orientation and ability to manage multiple priorities effectively. - Ability to travel domestically as needed. Requirements - Must be able to successfully pass a background check and a drug test prior to starting position. Preferred - Advanced degree or certifications a plus. - Experience supporting sales teams in a B2B or healthcare-related environment preferred. - Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus. - Experience preferably within the healthcare or medical device industry. Benefits - Paid time off. - Healthcare insurance (medical, dental, and vision coverage). - Accident insurance, critical illness, and hospital indemnity insurance. - Short term (employee paid) and long-term disability (employer paid). - Life insurance (including supplemental, spouse and child). - 401K plan with company matching. - Continuous learning and development - offering opportunities for training, workshops, and certifications. - Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Lead Account Executive Operations - Client Services. The Lead Account Executive provides essential operations support for direct connect processors into the network. This includes managing the relationship of assigned clients. The individual in this role will support lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities. Responsibilities: - Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors - Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches - Supporting business development through the onboarding of new franchises, issuers, acquirers, processors. - Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process - Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools - Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues - Client Engagement: This is a client-facing role requiring approximately 10% travel Basic Qualifications: - High School Diploma, GED or equivalent certification - At least 6 years of payments industry experience within financial services Preferred Qualifications - Bachelor's Degree in Business, Finance, Information Technology, Engineering - 8+ years of payments industry experience within financial services - Experience influencing key stakeholders, executive level clients or internal business partners Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $109,900 - $125,400 for Lead Account Executive Houston, TX: $109,900 - $125,400 for Lead Account Executive Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Partner with the VP, Commercial Sales–Prenatal to set strategy, annual plans, and the operating cadence (WBRs, MBRs, QBRs) that drives revenue and account expansion • Lead territory design and quarterly rebalancing for a 250-person field team scaling into new geographies, with dotted-line management of the Salesforce admins who power the data • Own incentive compensation design and quarterly quota setting — building plans that reinforce strategic priorities and stand up to finance and field scrutiny • Direct sales analytics, dashboards, and reporting, working closely with the commercial data science team to turn field activity into insight and insight into action • Use data to go from "what" to "why" — and from "why" to "what we should do about it" — synthesizing tangible recommendations from field performance, deal outcomes, competitive signal, and product launches • Treat AI as a force multiplier — building a function that produces several multiples of the analytical output of a traditional sales ops team • Program-manage the highest-priority cross-functional initiatives — acceleration programs, health system adoption, EMR integration — and liaise to bring field signal into Product, Marketing, and Market Access

• As the Enablement Manager for LEOps you will directly support the teams that deliver Airbnb’s response to criminality and serious safety threats to our users and communities. • Law Enforcement Response Team: This team owns Airbnb’s response to lawful requests for user data from police, courts, and authorised government agencies. The Enablement Manager is responsible for ensuring that the team can process requests accurately, on time, and in line with Airbnb's policies and applicable privacy laws. • Global Threat Assessment Program: GTAP is Airbnb's internal team responsible for assessing and responding to serious safety concerns during ongoing bookings. The Enablement Manager is responsible for ensuring that the team have the best tools, processes and training and that the global director has the best visibility and insights to ensure consistent high quality outcomes. • Work with Risk Management, Tooling, and Ops Development to evolve LEOps’ operating framework: standards, workflows, tooling, training and quality performance. • Monitor and report on key performance indicators across the program: case volume and throughput, time-to-resolution by severity tier, SLA adherence, and team quality scores. • Identify insights into operational gaps and risk vulnerabilities within LEOps and across Airbnb’s global operations develop options to mitigate them.