• As the Enablement Manager for LEOps you will directly support the teams that deliver Airbnb’s response to criminality and serious safety threats to our users and communities. • Law Enforcement Response Team: This team owns Airbnb’s response to lawful requests for user data from police, courts, and authorised government agencies. The Enablement Manager is responsible for ensuring that the team can process requests accurately, on time, and in line with Airbnb's policies and applicable privacy laws. • Global Threat Assessment Program: GTAP is Airbnb's internal team responsible for assessing and responding to serious safety concerns during ongoing bookings. The Enablement Manager is responsible for ensuring that the team have the best tools, processes and training and that the global director has the best visibility and insights to ensure consistent high quality outcomes. • Work with Risk Management, Tooling, and Ops Development to evolve LEOps’ operating framework: standards, workflows, tooling, training and quality performance. • Monitor and report on key performance indicators across the program: case volume and throughput, time-to-resolution by severity tier, SLA adherence, and team quality scores. • Identify insights into operational gaps and risk vulnerabilities within LEOps and across Airbnb’s global operations develop options to mitigate them.

Role Description Lendz Financial is seeking a detail-oriented and highly organized Closing Specialist to join our growing operations team. This role is critical to ensuring a smooth and compliant loan closing process, supporting both first and second mortgage transactions across our Non-QM product suite. You’ll be responsible for managing loan files from clear-to-close through funding, coordinating with internal teams and external partners to deliver accurate, timely closings. This is an ideal opportunity for someone who thrives in a fast-paced, high-accountability environment and takes pride in precision, communication, and execution. This is a fully remote position within a distributed team environment. What You’ll Do - Manage the closing and funding process for assigned mortgage loan files, including first and second liens - Review loan files to ensure completeness, accuracy, and compliance with company, investor, and regulatory guidelines - Prepare and review closing documents, including Loan Estimates (LE), Closing Disclosures (CD), redisclosures, notes, and security instruments - Coordinate with borrowers, title companies, attorneys, lenders, and internal teams to facilitate a seamless closing process - Ensure all closing conditions are cleared prior to funding - Partner with title companies to resolve title issues and ensure clear closing conditions - Verify loan terms and documentation comply with applicable federal and state regulations - Collaborate with Account Managers and Underwriters to address and resolve file-level issues - Maintain accurate and organized records of all loan transactions in accordance with regulatory requirements - Deliver a high level of customer service to both internal and external stakeholders - Monitor pipeline to meet closing timelines and service level expectations (SLAs) - Stay current on regulatory changes and industry best practices related to closing and disclosures Qualifications - 2+ years of mortgage closing experience required, including first and/or second liens - Strong working knowledge of mortgage lending regulations, closing processes, and loan documentation - Exceptional attention to detail and organizational skills - Ability to manage multiple files and priorities in a high-volume, fast-paced environment - Strong written and verbal communication skills - Proactive, solutions-oriented mindset with the ability to work independently - Excellent time management skills and ability to meet deadlines consistently - Customer-focused approach with strong interpersonal skills - High school diploma or equivalent required Benefits - Highly subsidized medical insurance - Low-cost dental and vision insurance - 401(k) program - Health Savings Account (HSA) - Generous paid time off and company holidays - Ongoing training, mentorship, and professional development opportunities - A collaborative, supportive work environment that values ownership and growth

• Advise our clients and work on platforms such as Google Cloud Platform, AWS, Microsoft Azure, Alibaba Cloud, or hybrid environments • Serve as the point of contact and implementer for technical queries and their resolution (in the context of Technical FinOps, cloud governance, architecture, Kubernetes, migration strategies, etc.) • Design and develop cloud migration strategies with consideration of FinOps principles • Provide technical consulting for the adoption of cloud solutions (AWS, Azure, GCP, etc.) across various platforms and implement those solutions • Advise on the implementation of FinOps principles and strategies • Standardize Continuous Integration and Continuous Delivery (CI/CD) processes • Evaluate system and software engineering tools and processes • Develop system specifications for our clients' environments

• Act as the central nervous system for deal execution - partnering closely with Sales, Legal, Finance, and Security • Own the end-to-end RFP, RFI, and proposal response process: intake and qualification, timeline ownership, draft assembly, and on-time submission of high-quality responses • Coordinate input from Sales, Legal, Finance, Security, and Product subject-matter experts • Build and maintain a reusable proposal content library • Drive continuous improvement of proposal, deal, and contracting processes • Manage discounting compliance and validate quote configuration • Track and analyze deal and proposal patterns to identify bottlenecks