A leader in transforming the pharmacy care delivery model
CRM Training & Adoption Leader
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
CRM Training & Adoption Leader
Omnicell
Role Description As our CRM Training & Adoption Leader, you’ll play a pivotal role in elevating how our teams engage with data, tools, and processes to accelerate growth and efficiency. This is more than a training role—it’s an opportunity to shape enterprise-wide CRM adoption, influence strategic decision-making, and empower teams across Sales, Finance, IT, Operations, and Marketing. If you’re energized by driving change, improving user experience, and turning insights into action, you’ll find a powerful platform here to make a lasting impact. What You’ll Do - Drive Salesforce Adoption & Enablement: - Serve as the subject matter expert for Salesforce training and user enablement, ensuring the platform is leveraged as a strategic growth driver. - Lead enterprise-wide CRM training initiatives, supporting new hires through executive leadership with scalable and engaging solutions. - Champion user engagement by promoting feature discovery, onboarding excellence, and sustained adoption. - Lead Strategic Transformation Initiatives: - Design and execute large-scale CRM deployment training programs, ensuring smooth adoption during system and process changes. - Partner cross-functionally with Sales, Finance, IT, Operations, and Marketing to align CRM capabilities with business goals. - Translate business requirements into actionable CRM solutions that enhance efficiency and effectiveness. - Optimize Sales Performance & Insights: - Enable sales process mapping and optimization, ensuring CRM workflows reflect real-world selling motions. - Support sales pipeline visibility and forecasting accuracy through effective CRM utilization. - Drive accountability by partnering with leadership to monitor and enforce CRM usage and adoption metrics. - Deliver Data-Driven Impact: - Develop and deliver executive-level reporting and insights that highlight training effectiveness and adoption trends. - Identify opportunities to innovate and streamline processes, enhancing productivity and customer experience. - Ensure compliance with Sarbanes-Oxley (SOX) requirements and maintain the highest standards of data integrity. Qualifications - Bachelor’s degree or equivalent experience. - 7+ years of experience in system administration, CRM enablement, or digital adoption platforms. - 5+ years of hands-on experience with Salesforce.com. - Demonstrated ability to manage cross-functional initiatives, influence stakeholders, and deliver results independently. - Strong understanding of business applications, data systems, and CRM-driven processes. Preferred Qualifications - Salesforce Certified Administrator (ADM-201, ADM-211) or equivalent certification. - Experience within the healthcare or healthcare technology industry. - Familiarity with digital adoption tools such as WalkMe, Whatfix, or similar platforms. Key Skills & Competencies - Exceptional communication skills with the ability to translate technical concepts into actionable insights. - Strong business acumen with a strategic mindset for leveraging technology to drive business outcomes. - Proven ability to thrive in ambiguity, proactively identify opportunities, and lead continuous improvement. - Analytical thinker with experience in adoption metrics, reporting, and performance tracking. Role Breakdown - Training & Adoption Leadership – 50% - Salesforce CRM Administration – 30% - Projects & Strategic Initiatives – 10% - Administrative & Operational Support – 10% Travel Approximately twice per business quarter.
Related Guides
Related Job Pages
More Product Adoption Specialist Jobs
Technical Adoption Specialist – Pre Construction Solutions
AutodeskHow the world gets designed and made. #MakeAnything
• Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows • Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes • Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology • Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards • Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing
Role Description A área de Legal Ops tem um papel estratégico na companhia, e o nosso grande desafio atual é garantir a eficiência operacional, a acurácia dos processos e o desenvolvimento contínuo da nossa estrutura. Como parte deste time dinâmico, focado em inovação e melhoria contínua, você encontrará um ambiente onde a colaboração e a mentalidade orientada a resultados ditam o ritmo. Esta cadeira nasce com o objetivo crucial de garantir a fluidez e o adequado funcionamento das novas operações, ditando o ritmo da estruturação definitiva de processos para que a companhia e o time de Legal Ops possam escalar com segurança, tecnologia e eficiência. Se você gosta de transformar processos complexos em jornadas inovadoras e quer fazer a diferença em um ambiente inclusivo, o seu lugar é aqui! Buscamos uma pessoa Especialista em Projetos e Processos para assumir a liderança técnica nas frentes de Incubadora de novos projetos e Melhoria Contínua de Legal Ops. Essa é uma posição estratégica para um perfil "ambidestro": você precisará ter alta capacidade crítica para diagnosticar e desconstruir processos operacionais atuais, e ao mesmo tempo ter o pragmatismo e a criatividade para desenhar e construir novas soluções do zero. Seu papel será incubar e testar novos projetos e produtos, garantir que ganhem tração estruturada e liderar a implementação dessas novidades para as equipes de operação de Legal Ops. Responsibilities - Atuar como liderança técnica da Incubadora de Legal Ops, recebendo demandas de novos produtos e estruturando-os desde a concepção até a escala; - Mapear, revisar e padronizar processos operacionais, desenhando soluções escaláveis; - Liderar o início e o aprimoramento de novas operações e projetos, fazendo a gestão direta de equipes alocadas na incubadora (podendo incluir times temporários e terceiros); - Garantir a implementação dos novos produtos e iniciativas para a Operação; - Trabalhar de forma sinérgica e contínua com a frente de IA/Tech, integrando automações nas etapas operacionais mapeadas; - Avaliar e criticar processos existentes com base em dados, elaborando hipóteses e desenhando fluxos mais aderentes às necessidades da empresa a longo prazo; - Garantir alinhamento contínuo com as frentes de Treinamento & Qualidade e Engajamento, de modo que toda nova solução vire playbook estruturado e seja facilmente adotada pelas pontas; - Influenciar tomadas de decisão da liderança executiva através de visão sistêmica, conhecimento técnico e impacto gerado nos fluxos construídos; - Garantir rastreabilidade, documentação e acompanhamento das iniciativas em andamento e no backlog operacional; Qualifications - Graduação completa em Engenharia, Administração, Direito (com foco em operações), Tecnologia ou áreas correlatas; - Experiência sênior com gestão de projetos/programas, melhoria contínua e modelagem/mapeamento de processos operacionais; - Perfil "ambidestro": facilidade para transitar entre a crítica estruturada ao "as-is" (como as coisas são) e a construção criativa do "to-be" (como as coisas devem ser); - Histórico comprovado na gestão de implantação de novos produtos operacionais e passagem de bastão para operações do dia a dia; - Capacidade de influenciar stakeholders estratégicos e promover mudanças (Gestão de Mudanças); - Capacidade analítica aguçada para traduzir dados operacionais em insights e tomadas de decisão; - Experiência no dia a dia de operações, em reporte de resultados e resolução de problemas com método; - Conhecimento em Google Workspace, ferramentas de gestão de projetos e mapeamento de processos; - Excelente comunicação executiva, verbal e escrita. Differentials - Vivência em áreas de Legal Ops ou jurídicas no geral; - Vivência prévia no mercado imobiliário; - Experiência com implementação e testes de fluxos baseados em Inteligência Artificial em rotinas operacionais; - Vivência em empresas de tecnologia, proptechs ou ambientes de hipercrescimento e expansão para novas geografias; - Conhecimento básico/intermediário em SQL ou ferramentas de visualização de dados. Behavioral Skills - Perfil Ambidestro (crítico e construtor); - Pensamento analítico e sistêmico; - Ownership e autonomia; - Influência e colaboração horizontal; - Resolução estruturada de problemas; - Comunicação executiva; - Adaptabilidade para lidar com cenários ambíguos. Benefits - Salário competitivo; - PLR - Participação nos Lucros e Resultados; - Remuneração variável (Somente para vagas comerciais); - Vale Refeição e Alimentação; - Plano de saúde; - Plano odontológico; - Seguro de vida; - Auxílio creche e Auxílio parentalidade atípica; - Wellhub; - Auxílio home office; - QuintoCare: Nosso programa de apoio (saúde mental, assistência social, apoio jurídico e financeiro); - Licença parental estendida; - Dia livre de aniversário, Dia das Mães e Dia dos Pais; - Clube de Benefícios (descontos em serviços do dia a dia); - Descontos em instituições de ensino; - Kit leiturinha para crianças - Playkids.
Patient Monitoring Clinical Applications Specialist
GE HEALTHCAREGE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Role Description The Clinical Applications Specialist (CAS) delivers Patient Care Solutions (PCS) clinical and operational expertise by providing excellent education and training support for the Patient Monitoring product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. - Develop product, clinical, and software knowledge, skills, and competence within a specific PCS modality. - Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment. - Provides pre-sale product clinical evaluations and/or educational sessions to potential customers. - In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS). - Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions. - Drive realization of revenue thru execution of on-site or remote clinical education delivery. - Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training. - Provide ongoing post-installation training and support as needed. Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation. - Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the PCS Leadership team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings. - Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position. - Possess strong interpersonal and customer skills, and places personal and business integrity at forefront. - Differentiate with exceptional customer service and actively integrate user experience and outcomes. Qualifications - Hold an active registered nursing license with 2-3 years of direct patient care in an ICU setting. - Ability/Willingness to travel 90+% extensively (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary. - Maintain a valid driver’s license and satisfactory driving record. - Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps). - Ability to learn specialized industry specific software and provide digital education and training solutions. - Candidate must be willing to submit to a background investigation, including but not limited to verification of past employment, criminal history, and educational background. - Willingness to take a drug test. - Must comply with vendor credentialing requirements. - Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for, mumps, measles, and rubella (MMR) and hepatitis and drug testing/screening. - Ability to meet customer site access requirements, including COVID-19 vaccination. - Candidate must be willing to work out of an office or home/remote office. - We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Requirements - We will not sponsor individuals for employment visas, now or in the future, for this job opening. Benefits - For U.S. based positions only, the pay range for this position is $105,840.00-$158,760.00 Annual. - Compensation decisions are dependent on the facts and circumstances of each case. - The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. - This position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). - GE HealthCare offers a competitive benefits package, including but not limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Company Description GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and we work towards creating a world where healthcare has no limits.
Title: Senior AI Adoption Specialist (Research Community) Location: Melbourne Australia Job Description: time type Full time job requisition id JR48237 Overview: Full-time, Continuing position $121,213 - $136,507 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, and hybrid ways of working About You As our Senior AI Adoption Specialist, you’ll work directly with researchers across the university to understand their challenges and help apply practical AI solutions that genuinely make a difference. This is not about building new models from scratch. It is about choosing the right tools already on the market, such as GPT or Claude, shaping them into fit-for-purpose solutions, and turning ideas into working prototypes that researchers can actually use. You’ll be hands-on, curious, and comfortable moving between conversations, code, and experimentation. You’ll be the first person researchers turn to when they want to explore AI or need help moving from concept to implementation. From advising on the right approach, to building and refining prototypes, to supporting solutions once they are live, you’ll play a key role in lifting AI capability across a growing and motivated research community. You’ll work closely with a collaborative team and external partners, contributing your technical skills and valuing shared problem-solving and collective success. If you enjoy translating complex technology into clear, ethical, and practical outcomes and want to help shape how AI is used in research, we would love to hear from you. To be successful in this position, you’ll have: - Demonstrated strong hands-on experience with AI technologies such as natural language processing, machine learning, generative AI, and process automation, with the ability to critically evaluate and apply these to practical research challenges across diverse disciplines. - Demonstrated experience delivering AI-enabled solutions from early-stage prototype through to deployment, including iterative development, testing, and integration within cloud-based environments (e.g., AWS, Microsoft Azure). - Well-developed understanding of cloud service models and strategies to optimise performance, efficiency, and cost-effectiveness. - Proven ability to produce clear technical documentation, user guides, and best-practice resources that support adoption, scalability, and long-term sustainability of solutions. - Highly developed interpersonal and communication skills for engaging with and advising students, staff and industry partners, combined with a strong commitment to teamwork and multidisciplinary collaboration across diverse teams and organisations to support cultural change and drive AI adoption across the university. Desirable: - Well-developed project planning and management skills, with the ability to deliver outcomes within fixed timeframes and under competing priorities. - Experience contributing to technology-focused deliverables within small, agile project teams. Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check. About the Portfolio RMIT’s Research and Innovation Portfolio supports researchers to help shape the world. The Portfolio has an engaged, energetic, talented, and collaborative team focused on enabling excellent research and innovation outcomes, and on empowering staff. With a global presence, community, and industry connections, we support cutting-edge research and careers that make a positive impact on communities. The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication, and profile. Click here to find out more about research and innovation at RMIT University and the Research and Innovation Portfolio Position Description - Senior AI Adoption Specialist Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements. #LI-Hybrid RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations. At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via or visit our Careers page for more contact information - https://www.rmit.edu.au/careers. We are a Circle Back Initiative Employer – we commit to respond to every applicant.


