• Manage and improve network security, server security, endpoint security, and data protection processes. • Operate and enhance security technologies such as Firewall, IDS/IPS, WAF, DDoS protection, Web Proxy, EDR/XDR, Email Security, Sandbox, SIEM, DLP, and PAM. • Monitor security events, investigate incidents, coordinate remediation actions, and contribute to root cause analysis. • Perform risk assessments, business impact analysis, vulnerability follow-ups, and security control reviews. • Ensure compliance with relevant security standards and regulations such as KVKK, PCI DSS, ISO 27001, ITIL, COBIT, Law No. 5651, Law No. 6493, and payment systems information security requirements. • Take ownership of security policy implementation, configuration hardening, access control, logging, monitoring, and audit readiness across cloud, on-premise, and hybrid environments. • Support penetration testing, vulnerability management, audit, and third-party security review processes. • Follow emerging cybersecurity threats, translate them into practical security improvements, and prepare documentation/reports for stakeholders.

• Represent Eye Security across conferences, webinars, customer events, executive roundtables, and partner engagements throughout the DACH region. • Translate real-world cybersecurity incidents, threats, and defensive practices into compelling content that strengthens Eye Security’s position as a trusted authority in cybersecurity and MDR. • Collaborate closely with Security Operations and Research teams to ensure market-facing content remains grounded in operational reality. • Support strategic customer and partner engagements through technical briefings, workshops, and trusted-advisor conversations. • Partner with Marketing to strengthen thought leadership initiatives, campaigns, technical content, and public-facing communications. • Build relationships across the German cybersecurity ecosystem, covering customers, partners, industry associations, and public-sector stakeholders. • Stay connected to emerging threats, attacker techniques, and developments within the cybersecurity landscape. • Contribute hands-on where relevant to maintain operational credibility and stay close to developments in the field.

Role Description As a Solutions Engineer at Claroty, you will serve as a strategic technical advisor and trusted partner throughout the sales lifecycle. You will bridge business needs with deep technical expertise, supporting enterprise customers across industrial, healthcare, energy, and critical infrastructure sectors. In this high-impact, customer-facing role, you will collaborate closely with Sales, Product, Engineering, and Customer Success to design and deliver tailored cybersecurity solutions that protect complex OT/ICS environments. This role is ideal for a technically strong, business-savvy professional who thrives in dynamic environments and enjoys translating complex challenges into practical solutions. Ideal candidates will be located based in Texas and comfortable with up to 30% travel. Candidates in MST are preferred. As a Solutions Engineer, your impact will be: - Lead technical discovery to uncover customer pain points in OT/ICS environments. - Architect bespoke Claroty solutions that integrate with existing IT/security stacks (SIEM, Firewalls, Asset Management). - Plan and execute Proof of Concepts (PoCs). You will own the technical win by demonstrating ROI and platform value through live evaluations. - Deliver high-impact demonstrations to audiences ranging from engineers, architects, plant managers, CISOs, and executive stakeholders. - Own and contribute to technical responses for RFPs, RFIs, and security questionnaires, ensuring competitive positioning and technical accuracy. - Act as a feedback loop between the field and Engineering. Stay ahead of trends in industrial automation, Zero Trust, and threat landscapes. - Architect and propose scalable Claroty solutions that integrate seamlessly with existing IT and security infrastructure, including SIEM, firewalls, asset management platforms, virtualization systems, and cloud environments. - Represent Claroty at industry conferences, trade shows, and customer events. Lead webinars and contribute to technical content, strengthening Claroty’s reputation as a leader in OT cybersecurity. Qualifications - 5+ years in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, preferably within cybersecurity, industrial automation, networking, or enterprise SaaS. - Expert-level L2–L4 troubleshooting. Mastery of traffic acquisition (SPAN/RSPAN, TAPs, virtual switching) and virtualization (VMware, Hyper-V). - Deep knowledge of industrial protocols (Modbus, CIP, DNP3, IEC 61850) and architect-level understanding of the Purdue Model. - Ability to translate "bits and bytes" into mission-level impact for non-technical stakeholders. - Proven ability to manage multiple PoCs and complex RFP timelines simultaneously. - Relevant certifications: CISSP, GICSP, or CCNA certifications are highly valued. - Willingness to travel 20-30% as needed. Requirements - Technical Sales Expertise: Serve as the go-to technical resource for the sales team and prospective customers. - Customer Engagement: Understand customer challenges and pain points related to OT/ICS cybersecurity. Conduct detailed technical discovery to qualify opportunities and tailor solutions. - Product Demonstrations: Deliver compelling, customized product demonstrations and technical presentations to a wide range of audiences, from engineers to C-level executives. - Proof of Concepts (PoCs): Plan, manage, and execute successful Proof of Concepts (PoCs) and technical evaluations. Document and present PoC results, demonstrating the value and ROI of the Claroty platform. - Solution Design: Architect and propose Claroty solutions that meet the technical requirements and business objectives of customers, including integrations with existing IT and security infrastructure (e.g., SIEM, firewalls, and asset management systems). - RFP/RFI Management: Respond to technical sections of RFPs, RFIs, and other customer questionnaires. - Market Intelligence: Stay current with trends in industrial control systems, cybersecurity threats, and competitor technologies. Provide market and product feedback to the Claroty product and engineering teams. - Thought Leadership: Represent Claroty at industry conferences, trade shows, and other events. Conduct webinars and contribute to technical content creation. Benefits - Expected compensation for the role is between $165,000 - $180,000. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be determined by experience level, but those outside the salary band are welcome to apply. - Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

• Process Epic access requests, modifications, and terminations through ServiceNow. • Support onboarding, transfers, and offboarding activities. • Assign and maintain security classes, roles, templates, and user records. • Support EMP imports, provider imports, and Epic security maintenance activities. • Troubleshoot user access and security-related issues. • Assist with role optimization, audits, compliance reviews, and access governance activities. • Participate in Epic upgrades, testing, and change management efforts. • Maintain security documentation and procedures. • Collaborate with IAM, HR, Compliance, and Epic application teams.