• Sit at the intersection of product, sales, and engineering - helping customers get the most out of Yoodli • Thrive in technical pre-sales conversations, guiding architecture reviews and crafting tailored solutions that showcase our platform’s value • Support customers through onboarding and integrations • Roll up your sleeves to tackle RFPs, security reviews, or support tickets to keep things moving • Become a trusted advocate for our users - translating their real-world needs into product insights

• Translate business requirements into unique technical solutions • Conduct calls to create and manage the integration plan for software partners • Design and present tailored integration project plans that align with partner business expectation and drive execution of plan • Operate in an AI-first mindset to innovate integration processes • Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement. • Collaborate with Account Manager on partner launch and GTM success • Transfer integration plan into ongoing production reference documentation for the partner and internal support teams • Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams • Work closely with Customer Success team to provide ongoing integration support for partners • Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

• Design, build, and maintain Elligint Health integration pipelines, using industry standards, protocols, and techniques. • Configure, test, and deploy core data channels across the Elligint Health integration suite, largely leveraging Mirth Connect as an integration specialist. • Help build reusable templates, patterns, and operations within our suite of tools to improve onboarding time and reduce customer support needs. • Support new client implementations, often serving as a point of contact and authority for customers active in projects. This may require direct communication, calls, and support with clients as needed. • Triage integration of service requests, support issues, or other general issues to maintain system integrity and uptime. • Document process, identify areas of improvement, and increase your knowledge and expertise through hands-on experience and educational opportunities. • Drive system interoperability initiatives, including HL7 v2/v3, FHIR, CDA, X12, and other healthcare data standards. • Stay current with emerging health tech trends, interoperability standards, and regulatory changes.

• Own end-to-end execution for backend systems and infrastructure • Implement and validate end-to-end payment and data pipelines - from ISO 20022 parsing/validation (PAIN, CAMT) to real-world bank testing (penny tests), reconciliation, and production readiness • Own secure connectivity with banks and partners by provisioning host-to-host connections (SFTP), managing endpoint setup, and handling SSH + PGP key exchange and rotations • Lead integration projects across both banking and enterprise systems, defining scope, designing the integration approach, and driving delivery for domestic + international payment flows • Build and maintain customer-facing integrations between DualEntry and third-party platforms (AP/AR tools, billing, CRM, payroll, data warehouses), ensuring data accuracy, reliability, and clean sync behavior • Debug and resolve connectivity, payment, and statement issues by tracing through logs, monitoring/observability tools, file payloads, and database records • Increase reliability and scale by reducing manual work: automate onboarding and integration playbooks, standardize test frameworks, and build maintainable backend tooling that keeps pipelines stable • Drive measurable outcomes that accelerate DualEntry’s product velocity and stability