Role Description The QC Holdings/LendNation E-Commerce Department is seeking experienced remote collections professionals to fill the position of E-Commerce Collections Specialist. This is a full-time opportunity with BONUS POTENTIAL. This position is responsible for servicing loans and collecting on delinquent and defaulted loans. The employee will ensure compliance with all company, local, state, and federal policy, procedures, and laws. Location: Fully Remote with optional Hybrid opportunity upon successful completion of training and maintaining of performance standards. Eligible remote candidates must reside in a state that our company currently does business in. Those states are as follows: - Alabama - Idaho - Illinois - Kansas - Kentucky - Louisiana - Mississippi - Missouri - Nevada - New Mexico - Oklahoma - Tennessee - Texas - Utah - Wisconsin Job duties include but are not limited to: - Assist LendNation’s current customer base with navigation of the website, trouble-shoot any issues customers may have when trying to make payment, refinance, etc. - Report all issues in a professional and timely manner as needed to the management team. - Maintain and provide excellent service and a superior experience for all of QC/LendNation customers. - Requires extensive product, system, process, and site knowledge. - Performs skip-tracing and 3rd party communication to facilitate customer contact. Qualifications - Minimum 2 years of 1st or 3rd party collections. - High school diploma or GED required. College preferred. - Demonstrated basic knowledge of MS Office products including Excel, Word, and Outlook. - Excellent communication skills are required, both oral and written. - Strong attention to detail. - Excellent time management and organizational skills. - Ability to type minimum 35+ wpm. Company Description QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCHI’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development, and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality, and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer.

Role Description CRIO is currently seeking a highly motivated and experienced Billing and Collections Specialist to work in our accounting and financial operations. As the Billing and Collections Specialist, you will be responsible for: - Managing process for collecting customer payments per invoice terms - Handling inbound and outbound e-mail and call communications - Establishing relationships with customers to ensure timely payment of invoices - Understanding and explaining contract pricing and billing practices - Processing and reviewing account adjustments - Reducing delinquency rate for customers - Enlisting the efforts of customer success team and senior management when necessary to accelerate the collection process - Providing exceptional customer service by addressing client concerns and resolving disputes - Utilizing tools to organize and report on collection activity Qualifications - 2+ years of Billing and Collections Experience - Proven experience in collections - Strong phone etiquette with excellent verbal communication skills - Strong problem-solving skills, with the ability to prioritize tasks - Ability to build strong relationships with customers and key stakeholders - Strong organizational skills and attention to detail - Proficient in customer service practices, ensuring client satisfaction throughout the collection process - Ability to work independently as well as part of a team in a fast-paced environment - Familiarity with financial reporting and analysis tools, such as QuickBooks, NetSuite, Excel, Google Sheets, and Monday.com - Manage Repayment Plans Benefits - Work from anywhere - Unlimited PTO - 401k company match - Healthcare - Dental - Vision (Company Paid 100%) - Life insurance - Professional development - Work From Home Expense Reimbursement

Role Description As a Collections Sr. Supervisor, you will oversee a Collections team in a fast-paced performance-based environment. You will lead, coach, and motivate a team of collection specialists to maximize recoveries and maintain excellent customer experience. The ideal candidate blends exceptional leadership skills with strong negotiation abilities and deep knowledge of collection laws. The Sr. Supervisor will facilitate the daily operational responsibilities of the Collections Team. As a Collections Sr. Supervisor you will: - Facilitate daily workload, meeting daily processing requirements, handling escalations, research, and training. Qualifications - 5+ years of experience in collections, loss mitigation, and financial recovery environments. - 3+ years of direct supervisory or management experience leading high-performance teams. Requirements - Excellent knowledge of end-to-end collections, loss mitigation strategies, and asset recovery protocols. - Ability to assess performance data, identify trends, and translate analytics into actionable, effective recovery tactics for the team. - Strong understanding of relevant state and federal collection laws and compliance regulations (e.g., FDCPA, TCPA). - Exceptional ability to lead, mentor, and motivate a diverse team, fostering a high-performance, growth-oriented culture. Benefits - Compensation: $70,000 - $75,000 annually. - Work Location: Remote (MUST reside in the United States). - Work Hours: 40 hours between the hours of 6:00 AM to 6:00 PM PACIFIC TIME.

Title: Social Sciences Collections and GIS Librarian Location: Wellesley College Full time Job Description: At Wellesley, our mission is to deliver an outstanding liberal arts education to women who will make a difference in the world. Our collaborative community, comprising of faculty, students, staff, and alumnae, is guided by our shared commitment to educational excellence. Join us in this transformative journey! Application Instructions: When submitting your application, please adhere to the following requirements: - Carefully review all job details prior to applying. - Enter your legal name exactly as it appears on your government-issued identification. - Upload a comprehensive résumé/CV and cover letter in either PDF (.pdf) or Word (.doc) format. Current Wellesley College employees must submit applications through the internal Workday portal by searching “browse jobs.” Job Posting Title Social Sciences Collections and GIS Librarian Job Description Summary Administrative Exempt Job Description Working collaboratively as part of the Collections Services team in the Library Collections Group, the Social Sciences Collections and GIS Librarian is responsible for collection development and management of library materials in all formats related to the social sciences disciplines taught at the College. The incumbent also provides basic instructional support for spatial and numeric data through consultations, workshops, and classroom instruction to assist faculty and students with coursework and research. Primary Position Responsibilities: - Works collaboratively to develop and manage Clapp Library’s collections in all formats pertaining to academic disciplines in the social sciences taught at the College. Using subject matter expertise, evaluates and selects new materials, determines appropriate licensing and format options, and manages collections in accordance with existing policies and best practices. - Prepares and delivers instruction and consultation on information and technology resources in academic work related to spatial and numeric data. Supports faculty on the design and execution of course assignments and research projects. Provides user support for software such as ArcGIS Online, StoryMaps, Google Maps, and spreadsheets for mapping, simple data analysis, and data visualization and presentation. - Provides individual consultations on research strategies to Community members; consults with faculty members to ensure the availability of library materials to support classroom instruction; provides programs and services designed to educate new and existing users in the effective use of library materials. - Participates in the outreach and public service work of the Library Collections and Research and Instructional Services groups. Provides front-line patron services in LTS service locations, creates and maintains electronic content, and leads/participates in library and technical projects that promote the delivery of service to all members of the user community.   Basic Qualifications: - Master’s degree in Library and Information Sciences or equivalent. - Additional coursework in one or more social science disciplines taught at the College. - An understanding of the mission of higher education and the required support of library resources. - 1-3 years of experience related to the library collections management lifecycle, including selection and assessment. - 1 year of experience providing consulting, outreach, teaching or support services using instructional technology or information resources. - Demonstrated experience with ArcGIS StoryMaps. Working knowledge of other spatial tools. - Basic data analysis skills including facility with spreadsheets such as Excel. - Experience with data visualization methods and tools. - Ability and willingness to assist people with a wide range of skills (beginner to intermediate) in quantitative analysis and presentation of numeric/spatial data - Candidates must be legally authorized to work in the United States without employer’s sponsorship now or in the future Skills and Abilities: - Works effectively in both independent and team environments, and is able to move quickly between them. - Communicates effectively with a broad range of stakeholders. - Able to set priorities and manage multiple tasks. - Seeks to build a collaborative, accessible, and culturally diverse environment. Has an awareness of the implications of information resources and technology as they relate to diversity, equity, and inclusion. Sensitive to the diverse needs of people at all skill levels. - Enthusiastic service orientation. - Knowledge of library collection practices. - Knowledge of instructional practices and associated supporting technologies including software, hardware, and their appropriate use for instruction/research. - Possesses excellent and creative communication and problem-solving skills - Able to independently acquire new skills. Salary: The pay range for this role is $80,000.00 - $90,000.00 Company Description and Benefits Wellesley’s mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae. Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success. - Competitive Compensation: Experience competitive wages ensuring your dedication is recognized and rewarded. - Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones. - Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail. - Paid Time Off: Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony. - Retirement Savings: Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees - Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, and access to cultural and leisure activities throughout metro-Boston. - Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment. - Tuition and Education Benefits: Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning. - Campus Privileges: Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources, and seize opportunities to attend diverse campus events that contribute to a vibrant community. Apply today and take your first step toward a rewarding career with Wellesley College – where your unique strengths and success are celebrated as part of our shared commitment to inclusivity! Worker Sub-Type Administrative Time Type Full time EEO Statement At Wellesley, we embrace and honor difference and diversity. We believe the best ideas—the best solutions—draw on a range of voices, perspectives, and experiences. As a college, and as a community, we are dedicated to assuring that all members of the Wellesley community have an equal opportunity to flourish. Wellesley College is an Equal Opportunity Employer and prohibits discrimination against qualified individuals in hiring and advancement based on any legally protected status. Candidates who believe they can contribute to the College community are encouraged to apply. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.