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Professional Services Project Coordinator

Project ManagerProject ManagerOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

108 days ago

Salary

$50.2K - $72.8K / year

Seniority

Senior

English

Job Description

Professional Services Project Coordinator

Fluxx

• Maintain real-time visibility into Professional Services capacity, availability, and utilization. • Support short- and medium-term resource forecasting based on pipeline, booked work, and delivery timelines. • Collaborate with Professional Services leaders to provide reports focused on financial and resource management data to aid with revenue and budgetary goals. • Provide analysis that supports the business objectives of the Services organization and aligns with the corporate vision. • Run weekly/monthly/quarterly billing and estimated revenue recognition; identify corrective actions that are required to meet/beat targets. • Develop analytical reports for all sources of service revenue, consistent with company standards and management direction. • Coordinate partner staffing, including partner contract process. • Coordinate with the Project Management Team and other groups within Sales / Operations to obtain relevant data about the project opportunity and staffing requirements. • Subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes related to operations, customer billing, and staff utilization. • Skills Matrix: Management of PS / Vertical Resource Skill Matrix, ensuring all PS resources have an updated Skills Matrix. • Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization. • Support the Professional Services staff to better understand revenue, hours, and target attainment goals.

Job Requirements

  • Demonstrated progressive industry experience in a Professional Services Operations or similar role for a high-tech product company
  • Demonstrated progressive PSA tools experience required (i.e., NetSuite Openair, FinancialForce)
  • Previous experience in a data-driven, analytics-centric role
  • A working understanding of Professional Services cost structures is strongly preferred
  • Strong Microsoft Excel skills, including experience with pivot tables, analyzing and formatting data, using filters, and creating charts and graphs
  • Excellent communication and presentation skills
  • Must have incredible attention to detail, be self-starting, and possess strong organizational skills
  • You share our values and work in accordance with those values.
  • Strong technical acumen and familiarity with productivity tools (Google Workspace, MS Office, and Mac tools)
  • Familiarity with project management tools and methodologies
  • Ability to travel up 10%-25% per month
  • Familiarity with grant management processes is a huge plus.

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