• Support the sales team in helping customers understand what they can achieve with Lever • Understand customer requirements and communicate the business value of solving technology problems using cloud technology • Execute the delivery of POCs for customers that have more complex use cases, collaborating with other Lever engineering teams as needed • Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies • Prepare demos and proof of concepts to demonstrate various use cases for Lever’s Platform • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

• Work closely with account executives, product, marketing, and leadership to assess, develop, and accelerate key opportunities with global brands • Maintain and execute a repeatable technical sales process, involving data preparation, analysis, and executive presentation • Design and manage successful POCs and help deliver effective solutions to global enterprises • Influence the business case for product roadmap decisions and new investments • Bring a deep knowledge of analytics, BI, and data diagnosis • Deliver insightful, custom demonstrations of the our platform that help customers see the value of an operational analytics platform • Support field marketing events as an expert and trusted presenter

• Partner with Account Executives to understand customer requirements and recommend solutions in order to remove technical and business-related obstacles during the sales process. • Lead the technical aspects of the sales process, including demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions. • Design compelling product demonstrations and presentations, leveraging your deep understanding of Transcend’s products and industry to showcase the technical features and value. • Collaborate closely with product and engineering teams to communicate customer needs and feedback. • Stay informed on customer data compliance requirements, AI infrastructure considerations, and industry trends to bring a knowledgeable perspective to every conversation. • Contribute to Transcend’s broader success through knowledge sharing, thorough documentation, and teamwork.

• Lead the end-to-end technical sales process for new customer sales • Listen to product, technical and business challenges from customers and lead technical discovery conversations to uncover and clarify product, technical and business requirements • Lead out-of-the-box and customized product demonstrations to convey platform capabilities to a variety of technical and non-technical stakeholders • Answer product and technical capability questions from prospects - both verbally and in writing - in a way that clearly explains both how our system works and how this creates value for customers • Deliver technical and functional deep dive presentations to specific functional audiences within the prospective customer organization to help them understand more deeply how Peach’s platform will deliver value for their functional group • Design custom solution architecture maps, including system integrations, data flows, and technical specifications, based on customer requirements • Lead workshops to refine solution descriptions and architecture maps based on customer input and feedback • Document customer product descriptions and requirements • Identify and document gaps in our solution that would be required in order to deliver a complete solution • Collaborate with the Product team to draft statement of work (SOW) solutions for prospective customers to fill product gaps • Configure and maintain sandbox environments for prospects during evaluation • Leverage developer tools (e.g. Postman) to demonstrate how the system works • Collaborate effectively with Account Executive (sales) counterparts to manage risk throughout a long complex sales process