Peach

• Translate operational workflows and lender pain points into clear feature requirements and measurable outcomes. • Lead cross-functional teams (engineering, data, operations, legal/compliance) to design, build, and ship features. • Work closely with legal and compliance teams to ensure all solutions meet regulatory, audit, and explainability standards. • Instrument lending servicing features for performance measurement (accuracy, deflection, compliance rates, etc.) and drive continuous iteration. • Act as the internal evangelist for new capabilities, providing product expertise to operations, customer success, and clients. • Stay ahead of emerging AI capabilities and vendor landscape to inform the roadmap.

• Help build an effective, inclusive SRE team. • Keep reliability over 99.99% • Design, Develop, and Maintain new data products for our customers • Automate reporting and financial processes for the company • Provide architectural expertise to product teams optimizing for availability and performance. • Participate in infrastructure oncall and the incident response process. • Create infrastructure that is compliant with Fintech regulatory frameworks.

• Design, develop, and maintain core backend services and APIs for our loan management SaaS platform, primarily using Python and Go. • Architect and build scalable, reliable, and secure systems to support new product lines and a growing user base. • Collaborate closely with product, and other stakeholders to translate business requirements into robust technical solutions. • Mentor other engineers and contribute to a culture of technical excellence by championing best practices in code, testing, and observability. • Own features from conception through to deployment and maintenance, leveraging CircleCI to build, test, and deploy services to our infrastructure on Google Cloud Platform (GCP) and Kubernetes. • Enhance and scale our infrastructure to ensure high availability and performance.

• Own the AI product roadmap across servicing, collections, and compliance, driving from vision through execution. • Translate operational workflows and lender pain points into clear AI feature requirements and measurable outcomes. • Lead cross-functional teams (engineering, data, operations, legal/compliance) to design, build, and ship AI features. • Evaluate and integrate with third-party AI providers; own partner selection, pricing, integration strategy, and ongoing performance monitoring. • Work closely with legal and compliance teams to ensure all AI solutions meet regulatory, audit, and explainability standards. • Instrument AI features for performance measurement (accuracy, deflection, compliance rates, etc.) and drive continuous iteration. • Act as the internal evangelist for AI capabilities, providing product expertise to operations, customer success, and clients. • Stay ahead of emerging AI capabilities and vendor landscape to inform the roadmap.

• Own end-to-end sales process including: Developing, adapting, and executing upon strategic account plans • Generating and qualifying leads, both inbound and outbound • Leading and thoughtfully managing full enterprise sales lifecycle • Building effective relationships with key stakeholders across many buying personas while establishing trust over time • Proactively quarterbacking and communicating amongst key internal and external stakeholders • Negotiating and closing multi-year contracts • Partnering closely with our customer experience organization to ensure that customers achieve continued success with Peach

• Develop and own the unified revenue model and P&L for Sales, Customer Success, and Revenue Ops • Create forecasting, scenario planning, and capacity models that drive growth cadence • Drive GTM motions: new business, expansion, partnerships, cross-sell, upsell, renewals • Identify and lead entry into new verticals, segments, or geographies • Oversee a SaaS sales playbook for Peach’s product and sales cycle • Define segmentation, ideal customer profiles (ICPs), qualification criteria, deal stages, and conversion levers • Regularly audit, test, and evolve playbooks as market feedback arrives • Involved in critical deals, helping guide negotiation, pricing, objections, closing • Recruit and mentor senior revenue leaders and the broader team across sales, success, and ops • Establish onboarding, evaluation, ramp paths, and role progression frameworks • Define thresholds and cadence for when to double down, pivot, or cut underperformers • Build support functions such as sales engineering, enablement, revenue operations, rev analytics • Build or mature RevOps, analytics, dashboards, CRM hygiene, forecasting engines, and KPI tracking • Ensure data integrity, qualification discipline, deal hygiene, and root-cause analysis • Lead automation and tool-stack decisions that scale productivity and reduce friction • Design and evolve sales compensation and incentive plans aligned with company goals • Monitor and adjust compensation over time to maintain alignment with evolving business objectives • Partner tightly with Marketing to define demand generation, content, lead scoring, messaging, channel strategy • Align leads and attribution, decide marketing vs. sales ownership of motions, and resolve conflicts • Collaborate with Product and Engineering on packaging, feature prioritization, roadmap input tied to revenue feedback • Serve as the revenue voice in executive leadership, shaping company strategy and priorities • Present revenue performance, forecasts, and growth levers to CEO, board, and investors • Monitor market shifts, competitive signals, and be ready to pivot strategies

• Lead the end-to-end technical sales process for new customer sales • Listen to product, technical and business challenges from customers and lead technical discovery conversations to uncover and clarify product, technical and business requirements • Lead out-of-the-box and customized product demonstrations to convey platform capabilities to a variety of technical and non-technical stakeholders • Answer product and technical capability questions from prospects - both verbally and in writing - in a way that clearly explains both how our system works and how this creates value for customers • Deliver technical and functional deep dive presentations to specific functional audiences within the prospective customer organization to help them understand more deeply how Peach’s platform will deliver value for their functional group • Design custom solution architecture maps, including system integrations, data flows, and technical specifications, based on customer requirements • Lead workshops to refine solution descriptions and architecture maps based on customer input and feedback • Document customer product descriptions and requirements • Identify and document gaps in our solution that would be required in order to deliver a complete solution • Collaborate with the Product team to draft statement of work (SOW) solutions for prospective customers to fill product gaps • Configure and maintain sandbox environments for prospects during evaluation • Leverage developer tools (e.g. Postman) to demonstrate how the system works • Collaborate effectively with Account Executive (sales) counterparts to manage risk throughout a long complex sales process