• Serve as a primary coordination point for customer communication related to change requests and advisory services • Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through • Coordinate internal resources across delivery, support, and advisory teams to align with project needs • Monitor project timelines and deadlines, proactively identifying risks and escalating issues as needed • Facilitate status updates, meetings, and reporting for both internal stakeholders and customers • Maintain accurate documentation of project activities, deliverables, and communications • Support planning and execution of advisory services engagements • Ensure high-quality delivery by tracking progress and verifying completion of assigned tasks • Assist in continuous improvement of processes for ticket management and service delivery

Role Description We’re looking for a Project Manager who wants their work to mean something - someone who brings care, accountability, and purpose to what they do every day. This role plays an important part in helping LUX Infusion deliver a patient‑first experience by ensuring the projects and initiatives that support care delivery are executed with clarity, efficiency, and impact. In this role, you’ll contribute to work that: - Helps patients feel seen, supported, and informed through well-executed operational and technical initiatives. - Supports clinicians, partners, and internal teams through clear processes, communication, and delivery. - Moves work forward in a growing, clinician‑led organization focused on better outcomes. Everything we do connects back to real people navigating complex healthcare journeys - and this role helps bring structure, focus, and momentum to that work. Responsibilities - Lead cross-functional projects from planning through execution to deliver strategic, operational, and technical initiatives on time and within scope. - Define business requirements and develop clear project plans, timelines, and success metrics. - Collaborate closely with stakeholders across IT, Operations, Clinical, and external partners to align on goals and deliverables. - Bring thoughtfulness, reliability, and follow‑through to project execution, communication, and documentation. - Monitor progress, manage risks, and proactively adjust plans to keep projects on track and aligned to business goals. - Provide clear, consistent updates to leadership, including project status, risks, and performance insights. - Identify and implement better ways to improve processes, standardize workflows, and strengthen project delivery across the organization. - Support new business initiatives, product launches, and process improvements that enhance patient and provider experiences. Qualifications - Deep care about the human impact of your work, especially in healthcare or patient-centered environments. - 4+ years of experience in project management and business analysis, with healthcare experience preferred. - Experience leading cross-functional projects and coordinating multiple stakeholders and priorities. - Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, or similar). - Clear communication and effective collaboration skills across technical and non-technical teams. - Strong ownership and accountability for project outcomes and delivery. - Ability to think critically, manage complexity, and adapt in a dynamic environment. - Comfort using project management tools and developing documentation, plans, and reporting artifacts. - A desire to be part of a team that values empathy and high standards. Benefits - Purpose‑driven work with real impact. - A patient‑first, clinician‑led culture. - Supportive, collaborative teammates. - The opportunity to grow with a company building something meaningful. Pay Range/Rate $100,000 — $110,000 USD Physical Demands The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. - Occasionally required to stand, walk, or sit. - Use hands to finger, handle, or feel objects, tools, or controls. - Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. - Occasionally lift and/or move up to 25 pounds. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Requirements - Participate annually in required legal and ethical compliance training. - Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies. - Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual. - Refrain from any behavior that could be considered unethical or unlawful. Expectations for All Employees All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. Equal Opportunity Employer LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Role Description We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance. The Role: Project Manager - this is a remote opportunity The Work: - Project Initiation & Planning: Collaborating with stakeholders to define needs and objectives. - Requirements Gathering: Translating business requirements into effective technical solutions and implementation plans. - Resource & Budget Management: Assigning tasks to Contractor personnel and forecasting labor burn rate. - Execution & Monitoring: Overseeing daily progress, managing the schedule, and ensuring quality standards are met. - Risk Management: Identifying potential issues and implementing mitigation strategies. - Stakeholder Communication: Acting as a liaison between Contractor technical teams and the COR and executive leadership to manage expectations. Qualifications - A working understanding of IT and Cybersecurity capabilities. - Must be able to effectively quantify specific, detailed information for recommendations in written and verbal formats. - The ability to define requirements and prepare task proposals, to include budget and schedule development. - Experience with project management tools. - Experience developing policies, procedures, and work instructions. - The ability to identify, assess, and mitigate potential technical and other project-related risks. - The ability to assess project deliverables to help ensure deliverables meet requirements. - Strong verbal and written communications skills to facilitate clear and concise delivery statuses on multiple, concurrent activities. - Attention to detail. Requirements - Bachelor’s degree in an IT-related field. - PMP or a minimum of 10 years of experience. Benefits - Competitive Employee Health Insurance options including dental. - 100% company paid vision plan. - 401K plan with generous company match and no vesting period. - 100% company paid life insurance. - 100% company paid long and short-term disability insurance. - Training allowance. - PTO and more.

• Manage projects under the IT Operations & Services Portfolio, including Enterprise Applications, Information Security, Endpoint Engineering, and Network/Systems Operations. • Manage process improvement projects for IT Operations, including documenting standard operating procedures, developing cross department procedures with corporate departments, and infrastructure change management standards. • Work with IT management and stakeholders to create IT Operations and Services project plans with clear dependencies, resource estimates, and target deadlines. • Work with third parties to evaluate vendor contracts and facilitate onboarding contractors for projects. • Analyze project delivery performance metrics, develop KPIs, and project reporting.