• Lead and manage multiple audit engagements from planning through reporting and follow-up. • Develop audit work plans, risk assessments, and testing methodologies. • Ensure compliance with applicable federal regulations, program guidance, and Government Auditing Standards (GAGAS). • Supervise, mentor, and evaluate audit staff. • Review workpapers, findings, and reports for accuracy, quality, and adherence to standards. • Communicate audit results and recommendations to senior leadership and external stakeholders. • Identify emerging risks and recommend process improvements. • Support continuous enhancement of audit methodologies and internal quality controls.

• Provide remote technical support to end-users by troubleshooting software, hardware, and network issues • Respond to service requests via phone, email, or chat and ensure prompt resolution or proper escalation

• Serve as the primary point of contact for all internal IT requests and incidents. • Provide prompt, professional technical support to team members at all levels (employees, executives, and board members), resolving hardware, software, and access issues across Mac, Windows, and mobile devices. • Administer our core IT systems and user accounts with precision. • Manage identity and access through Okta and maintain our Google Workspace environment. • Oversee the lifecycle of IT assets and tools. • Diagnose and troubleshoot technical problems across a variety of systems and applications.

• Manage employee devices, accounts, and access (laptops, mobile devices, SaaS tools) • Administer identity and access management (SSO, MFA, role-based access) • Support onboarding and offboarding while maintaining security and compliance • Maintain and troubleshoot networks, endpoints, and cloud-based systems • Monitor system health, patching, and updates • Respond to IT support requests and resolve issues quickly • Assist with HIPAA, SOC 2, and security audits • Document IT processes, policies, and procedures