Title: Staff Product Manager Location: US - United States Job Description: US - United States Scopely is looking for a Staff Product Manager to join our unannounced project in Barcelona on a hybrid basis. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily. We are in the early stages of development on an ambitious, unannounced, cross-platform Strategy/MMO featuring a well-known IP. You have the opportunity to join a highly experienced team to make a lasting impact on one of the next big releases. What You Will Do - Strategic Planning and Execution: Oversee the feature lifecycle in multiple parallel features, managing product requirements and feature quality from inception to delivery, including release analysis and reporting. - Player's Advocate: Prioritize player experience in every decision, aligning development with the target audience's needs and desires. Understand and address player issues to enhance the game. Identify and implement key initiatives to improve customer and player experiences. - Leadership and Mentorship: Provide leadership in daily tasks and larger projects, ensuring quality and timely execution, in multiple eteams - Data Analysis and Insights: Manage and analyze game and market metrics, synthesizing data to derive actionable insights and recommendations. Demonstrate sound product judgment to formulate strategies and set clear, measurable objectives for achieving business goals. - Communication and Collaboration: Serve as a vocal, proactive team member; communicate complex ideas clearly; and maintain visibility with upper management and cross-functional teams to ensure alignment and address potential issues. What We're Looking For - Product Expertise: Extensive experience in product management and/or product development in software or live services. - Market Experience: Previous experience developing, launching and live operating RPGs in mobile. - Analytical Thinking: Comfortable interpreting data and market trends to guide decision-making, with the ability to navigate ambiguity. - User experience knowledge: understanding of player behavior and user experience, with the ability to connect player needs to product and company goals. - Prioritization Skills: Skilled in managing backlogs, setting goals, and choosing the right tools and techniques to achieve high-quality results. - Team Leadership: Demonstrated: Skilled at leading multiple cross-functional teams, mentoring talent, and creating an environment that drives engagement, growth, and results. Bonus Points - Live Operation Experience: previous working experience with live softwares. - Genre Experience: precious experience in either 4X strategy or Action RPG games. - Bachelor Degree in Video Game Design and Development At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $169,600 - $253,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/. Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice. Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Role Description Join a team at the forefront of transforming Human Capital Management through Artificial Intelligence. As a Technical Product Manager, AI Agent Platform, you will shape the platform capabilities that make it faster, safer, and easier for Dayforce teams to build intelligent agent experiences. You will work with large language models (LLMs), MCP tools, agent orchestration, APIs, evaluation frameworks, and emerging AI technologies to solve enterprise-scale challenges impacting millions of end users and thousands of customers. This is a hands-on product leadership role where you will partner closely with Engineering, Design, and Product teams to transform ambiguous AI opportunities into scalable, user-centered platform capabilities. To support collaboration with globally distributed teams, this role requires working hours aligned with Pacific Time. Qualifications - Proven product management experience within SaaS or enterprise software environments. - Experience managing platform products, APIs, developer tooling, or AI-related solutions. - Experience working with AI Agents, LLMs, MCP, agent orchestration frameworks, AI evaluation methods, or similar technologies. - Experience with HCM domains and workflows, or experience building AI platforms within enterprise SaaS organizations. - Ability to manage highly technical products while maintaining strong customer and user focus. - Hands-on approach with experience prototyping, testing APIs, leveraging AI-assisted development tools, and writing technical specifications. - Strong collaboration skills across engineering, design, security, legal, data science, and commercial teams. - Ability to translate complex technical concepts into clear customer value and actionable product requirements. - Experience working in Agile product development environments. - Strong communication, prioritization, and stakeholder management skills. Requirements - Lead the product strategy and roadmap for AI Agent Platform capabilities that accelerate AI-powered product development across Dayforce. - Partner closely with engineers, designers, architects, and feature product managers to deliver scalable and intuitive platform experiences. - Define and evolve capabilities for LLM-powered agents, MCP tools, agent orchestration, API interoperability, governance, observability, safety, and reliability. - Solve enterprise-scale platform challenges while balancing innovation, security, compliance, performance, and customer trust. - Gather feedback from customers, users, developers, and internal teams to identify platform needs and continuously improve experiences. - Prototype, test, and validate new concepts through lightweight experimentation, workflows, APIs, and AI-assisted development tools. - Present recommendations, demos, and product insights to stakeholders and leadership teams. - Support Dayforce AI Agent interoperability initiatives by enabling platform patterns, APIs, and integrations that facilitate agent-based capabilities. - Drive prioritization decisions based on customer value, technical feasibility, and strategic objectives. - Collaborate across Product, Engineering, Security, Data Science, Legal, and Go-to-Market teams to ensure successful delivery. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match). - Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program. - Opportunities for community impact, including volunteer days and charity initiatives.

Role Description This role focuses on the end-to-end AI lifecycle, encompassing systems for products Conversational AI, Conversational Builder, Agent Assist, KAI etc. You will be responsible for defining the technical roadmap to enhance AI accuracy, scalability, and performance, ensuring seamless and intelligent handling of customer interactions. Your work will directly impact customer satisfaction and operational efficiency by leveraging cutting-edge LLMs and natural language processing to deliver world-class conversational experiences. You will collaborate closely with cross-functional teams, including Engineering, Data Science, Sales, and Customer Success, to define product strategy, prioritize features, and deliver innovative solutions that ensure scalability, reliability, and best-in-class experiences for brands. Key Responsibilities & Impact - Product Strategy: Develop and articulate a clear product vision and strategy for Conversational AI Teams, ensuring alignment with the company's goals and strategic advancements. - Feature Prioritization: Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives, focusing on message processing, real-time routing, and system scalability. - Roadmap Planning: Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new AI capabilities that enhance conversation handling and agent assist features. - Cross-Functional Collaboration: Work closely with Engineering, Infrastructure, Cloud, AI/ML teams, Sales, and Customer Success to align priorities and drive execution of platform improvements that optimize system performance and reliability. - Scalability and Performance: Champion a platform-first approach, ensuring the Conversational AI platform infrastructure is designed for high availability, low latency, and the ability to process billions of messages with optimal efficiency. - Market Analysis: Conduct ongoing research and analysis to identify emerging trends in large-scale messaging, Conversational AI, AI-driven routing, and emerging LLM trends to inform platform evolution. - Customer Engagement: Engage with enterprise customers, partners, and internal stakeholders to gather insights on performance bottlenecks, pain points, and evolving needs, translating feedback into actionable product improvements. - Go-to-Market Strategy: Partner with Marketing, Sales, and Customer Success teams to develop go-to-market strategies, ensuring seamless adoption of new platform features and driving overall business impact. - Performance Tracking: Define key performance indicators (KPIs) and metrics to measure the effectiveness of Conversational AI platform capabilities, leveraging data to optimize performance, reduce latencies, and improve AI routing and resolution accuracy. - Thought Leadership: Stay informed about advancements in Conversational AI systems, large language models (LLMs), and best practices in high-scale AI infrastructure, sharing insights to drive platform innovation. Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred). - 7+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms. Having experience in AI/ML-centric SaaS products or platforms in the enterprise space is a plus. - Deep understanding of Conversational AI systems, including natural language processing (NLP), Large Language Models (LLMs), dialog management, and the underlying technical architecture. - Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment. - Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions. Having AI performance metrics (e.g., resolution rate, accuracy, latency) is a plus. - Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams. - Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points. - Passion for innovation, creativity, and solving complex problems to deliver impactful solutions in the rapidly evolving Conversational AI industry. Requirements - The salary range for this role will be between $130,000 - $150,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. Benefits - Health & Wellbeing: - Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. - Wellness Resources: Access to wellbeing resources and programs including our EAP plan. - Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. - Financial Security & Growth: - 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution). - HSA & FSA Plans: To help you plan for health-related expenses on a pre-tax basis. - Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth. - Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. - Development: Access to internal professional development resources. - Time Away & Family Support: - Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. - Paid Public Holidays. - Generous Parental Leave Policy: Including maternity/paternity support and fertility services. - Workplace Flexibility: - Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.

Description Job summary General Motors' Digital Customer Experience team seeks an experienced and motivated Staff Product Manager - Lead Management (Salesforce CRM) to help us redefine how customer demand is captured, routed, and converted across our brands and dealer network. There has never been a more exciting time to join General Motors, and we would love to hear from you if you are passionate about platform-driven transformation, enjoy seeing immediate business impact from your work, and want to help build a world with zero crashes, zero emissions, and zero congestion. The Product Manager will oversee a set of initiatives designed to accelerate change across GM's Salesforce-based lead management ecosystem. The product management function develops feature roadmaps informed by business goals, market needs, dealer feedback, and platform constraints to create measurable value for customers, dealers, and the enterprise. In addition, the Product team owns the performance, quality, and reliability of lead management capabilities currently in market to ensure strong dealer adoption and customer outcomes. This role involves building and scaling new platform capabilities while continuously optimizing existing lead ingestion, routing, and conversion workflows. You will work closely with cross-functional stakeholders across Engineering, Marketing, Dealer Operations, Analytics, Privacy, Platform, and UX teams. You will be responsible for defining product strategy, establishing key performance indicators, and providing regular updates to senior leadership on progress, risks, and results. This role requires a candidate who thrives in ambiguity, identifies opportunities with limited guidance, and uses data to drive decision making. A successful Product Manager will manage the full lifecycle of a product by establishing objectives tied to business outcomes, prioritizing development investments appropriately, and delivering on GM's goal to provide best-in-class customer and dealer experiences at scale. What You'll Do The ideal candidate will engage with engineering and business leadership solutions, product roadmap(s) and technology capabilities. This role requires the ability to drive the Agile process within IT as well as support the broader Business team within the product development and delivery framework. The candidate will be expected to expertly: - Establish and own product area objectives and key results (OKR's) and build plans that deliver on those results - Effectively partner with stakeholders and engineering teams to deliver complex features successfully - Effectively communicate verbally and in writing to all audiences: capturing customer needs through well-defined Initiatives, Capabilities, and Features to build world class experiences - Influence technical priorities and business strategy by using quantitative and qualitative data - Proactively identify risks and bring them to the attention of your team and/or stakeholders with plan for mitigation before they become roadblocks - Communicate complicated concepts clearly and present to all levels of the organization - Utilize Atlassian tools (JIRA, JIRA Align, JIRA Product Discovery, Confluence) to author and manage roadmaps, initiatives, capabilities, features, and other strategic documentation - Use Agile practices to prioritize and lead the product backlog across all enterprise needs to drive efficient development activities - Establish success metrics for product performance and maintain tracking mechanisms for those metrics - Anticipate and resolve strategic issues that may impair the product/tech team's ability to deliver - Manage prioritization and trade-offs of a product roadmap to ensure delivery of a great Selling Partner experience - Actively participate in the mentorship of others - Collaborate with business partners - Communicate and influence other organizations without a direct reporting relationship Your Skills & Abilities (Required Qualifications) - 5 cumulative years of Product Management experience including roadmap strategy, roadmap definition, prioritization, and delivery or 7 years of product management adjacent experience, i.e. CRM solution architect, business consultant, project manager, CRM software developer, etc. - Bachelor's degree required - Strong analytical and quantitative skills - Strong written and verbal communication skills - An obsessive focus on customer feedback and pain points with an inclination to look deeply under the hood - Salesforce Certified Administrator (SCA) certification What Will Give You a Competitive Edge (Preferred Qualifications) - MBA or equivalent experience - Detail-oriented with a passion for building, thinking big, and discerning impact - Ability to dive deep into data, technical systems, and customer feedback with equal passion - Ability to understand and explain complex technical issues and communicate these to both technical and non-technical partner teams to drive resolution - Ability to work and collaborate across a wide range of stakeholders in different teams/ organizations/locales - Salesforce CRM specific requirements and certifications: - Salesforce Certified Sales Cloud Consultant certification - Salesforce Certified Marketing Cloud Consultant certification - Deep expertise designing and evolving Salesforce CRM data models and ownership structures to support complex, multi-dealer lead management environments for an automotive OEM. - Proven ability to define and enforce end-to-end Salesforce lead lifecycles with clear states, SLAs, validation, and escalation using platform automation. - Hands-on experience building deterministic, explainable Salesforce lead routing based on geography, dealer eligibility, inventory, capacity, and performance signals. - Strong judgment balancing automation and human workflows while proactively managing Salesforce scale, performance, and platform risk. - Expertise defining durable Salesforce reporting and attribution models and resolving source-of-truth conflicts across CRM, DMS, and analytics systems. - Experience owning Salesforce integration requirements across digital retail, marketing platforms, inventory systems, and dealer DMS using scalable integration patterns. - Deep familiarity with Salesforce security, privacy, and governance controls, embedding regulatory and compliance requirements directly into product design. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area. - The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. #LI-RF1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.