Governance Coordinator
Location
California
Posted
3 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Governance Coordinator
California Dental Association
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Title: Associate Benefit Advisor-Seasonal Amplify Location: USA Remote Job Description: At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. Do you have a passion for helping others? Do you enjoy providing solutions to complex customer needs? Are you looking for a company that offers support and advancement opportunities while working from home? If so, our seasonal Carrier Associate Benefit Advisor role may be for you! eHealth, the leading private online marketplace for health insurance, is growing and looking for customer centric, career-driven individuals interested in launching a career within the insurance industry. This is a sales role within a call center environment. Who we are: At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference. What you’ll do: As a seasonal Carrier Associate Benefit Advisor, you will guide beneficiaries as they navigate one of the most important purchasing decisions of their life, selecting their health insurance coverage. You will listen, consult, and advise clients over the phone on their health insurance options. We partner with top national and regional health insurance companies, so you will have the ability to ensure customers get the right coverage for their situation. Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam. With the remaining six weeks of training, we will get you up and running quickly! Who you are: - You have the ability to obtain your resident state health insurance license or currently possess an active health insurance license. - You have previous sales experience or a passion for learning and growing in a sales role. - You have strong technology skills; you can easily navigate between multiple systems. - You are coachable and teachable. - You have a high level of integrity and customer focus. - You align with eHealth’s mission and demonstrate our values in your behaviors, practices, and decisions. What you should know: This is a sales role within a call center environment. You will spend your workday on the phone answering calls from beneficiaries. Your calls will be recorded and monitored. You may be required to make outbound calls to follow up on leads and cross sell ancillary products. You will be required to meet daily sales metrics and goals. To be successful in this role you need to have good technological proficiency as the role requires you to toggle between multiple computer applications and screens while on the phone. Hours: - Must be able to work 5:00AM-7:00PM PST, including weekends as needed. - Must be available to work extended hours during the Annual Enrollment period, October 15th to December 7th. Licensing: Our Carrier Associate Benefit Advisors are licensed insurance agents. As a licensed position working within a regulated industry, all candidates must undergo extensive background checks, including lifetime criminal background and credit history reports. eHealth may deny employment to or terminate the employment of any applicant or employee for whom the results of the background check prevents or adversely affects licensing or certification. What we offer: - Competitive base pay plus uncapped commission incentives - Paid training - Ongoing support and resources - Medical benefits after 90 days of employment - Cell phone and internet reimbursement Our Values: - One Team - Customer Centric - Innovation - Integrity - Quality - Accountability - Resilience - Financial Stewardship The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness. Hourly Pay Rate -20.00 USD Hourly Annual Commission Target -$23,400 eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.
• Support the delivery of TRM consulting engagements, including travel risk management program assessments, gap analyses, and maturity reviews • Assist in preparing and delivering client-facing deliverables including reports, presentations, and executive summaries • Support the development of thought leadership content such as webinars, client briefings, articles, whitepapers, and conference presentations • Work closely with GCM colleagues to ensure alignment between crisis response capabilities and TRM program design • Support Sales, Program Management, and Client Management teams by providing TRM expertise during RFPs, client renewals, and solution design discussions • Conduct research and analysis on TRM standards, regulatory expectations, and industry benchmarks
Fraud Risk Management Program Consultant
BOK FinancialBOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Role Description Join a high-impact team responsible for advancing the enterprise Fraud Risk Management program at BOK Financial. This position leads the development of training, content, and awareness initiatives that shape how fraud risk is understood across the organization and beyond—supporting both internal teams and customer-facing channels. You’ll play a key role in building a more unified and scalable approach to fraud education and engagement, partnering with business leaders to create consistent messaging, deliver meaningful training, and elevate how the organization communicates about fraud. From developing content and campaigns to supporting executive-level updates and outreach, this position sits at the intersection of fraud, marketing, and learning & development. If you’re looking to build something from the ground up, bring structure to a growing area, and have a visible impact across the enterprise, this is a unique opportunity to shape how fraud awareness is delivered and understood. Qualifications - Bachelor’s Degree in Risk Management, Business Administration, Finance, Communications, Organizational Development, or a related field. - 8+ years of progressive experience in fraud risk management, risk governance, compliance, program development within a financial services environment. - Certifications such as CFE, CAMS, or CRCM considered a plus. - Expert in designing enterprise training strategies supported by modern learning technologies and automation capabilities using PowerPoint, Articulate, and Vyond. - Experience automating business processes, approvals, and notifications using Power Automate and Power Apps. - Recognized as a thought leader in delivering impactful training and influencing enterprise-wide understanding of fraud risk. - Advanced knowledge of fraud prevention, detection, and investigation methodologies, as well as a strong understanding of related regulatory obligations (e.g., Reg E, AML, UDAAP, etc.). - Exceptional communication skills, including oral, written, and presentation. - Ability to research, analyze, and synthesize data into professional presentations, spreadsheets, dashboards, and reports. - Excellent relationship management and trust-building skills with both internal stakeholders and external clients. - Superior critical thinking, problem solving, and risk management abilities. - High attention to detail, accuracy, and quality in all forms of work product. - Ability to work independently and collaboratively, influencing across functions and at all levels of the organization. Requirements - Design and evolve enterprise fraud training and communication strategies, including onboarding and ongoing education frameworks. - Develop engaging content, including presentations, videos, articles, and learning modules to support fraud awareness. - Collaborate with lines of business and leadership to align messaging, identify needs, and deliver tailored training solutions. - Deliver clear, executive-ready updates, reports, and materials that drive awareness and action. - Own the fraud training program end-to-end—content, delivery, and ongoing enhancements. - Identify gaps, gather feedback, and continuously enhance training and communication strategies. - Translate fraud risk, regulatory requirements, and emerging fraud trends into clear, practical messaging. Benefits - Stable and financially strong organization. - Excellent training and development to support building long-term careers of employees. - Opportunity to make an impact on the success of the bank, customers, and your own career. Company Description The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information, or veteran status. Please contact recruiting_coordinators@bokf.com with any questions.
• The Coding Manager leads a team of coders, directly or indirectly, to deliver key components to the Cotiviti coding program. • Work with the Director of Coding, the Client team and other areas related to production, QA, and analytics for oversight of ongoing production and quality accuracy. • Facilitates all production meetings with Reporting, Data Capacity operations planning, and leadership to develop coding and abstraction production plans. • Communicates production plans, quality goals and project priorities to internal Coding teams as well as external vendor partners in preparation for on-boarding and/or scheduling of all client projects, including on and offshore coding. • Resolve issues that impact coding production and the full utilization of coding abstraction services for MRA, CRA and Medicaid. • Utilize Coding forecast and coding output data to monitor coding productivity and quality; address coders work performance concerns through meeting with the Coder and/or coding vendor leadership to develop an action plan as needed regarding production and quality accuracy standards. • Constructs and communicates internal system reports for all coders (Coder I, Coder II, QA I and QA II and Team Leads) in the Clinical Coding Department. • Ensures completion of various chart types (physician, hospital outpatient, hospital inpatient) from both a production and quality accuracy perspective. • Frequently meets with clients to provide meaningful updates on project progress; works closely with client success and coding quality to ensure successful deliverables. • Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.


