Atilus logo
Atilus

Grow Your Business Online

Account Manager

Location

United States

Posted

111 days ago

Salary

0

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Account Manager

Atilus

• Manage client accounts and serve as their dedicated advocate and strategic advisor • Onboard new clients, including conducting kickoff meetings and organizing client materials • Build and maintain strong client relationships through timely communication • Address client inquiries and requests • Manage accounts to ensure services stay within budget while meeting client needs • Drive client satisfaction and retention through exceptional service • Meet regularly with team members to discuss progress • Hold monthly and quarterly performance review meetings with clients • Identify upsell and renewal opportunities and communicate with the sales team • Anticipate client needs and proactively propose solutions

Job Requirements

  • Strong communication and interpersonal skills
  • Excellent note-taking abilities and organizational skills
  • Ability to explain complex technical concepts in client-friendly language
  • Excellent multitasking and deadline management abilities
  • Comfortable with phone calls and virtual meetings (Microsoft Teams, etc.)
  • Proficient with Microsoft Office products (Outlook, Word, Excel, etc.)
  • Understanding of web design and digital marketing concepts (a plus, but not required)
  • Proficiency with CRM software
  • Quick learner who can adapt to a fast-paced environment
  • Ability to respond to feedback and criticism positively
  • Must be a team player who collaborates effectively while also being capable of working independently
  • Experience in Digital Marketing is not necessary but a plus.

Benefits

  • Unlimited PTO
  • Flexible work arrangements (remote, in-office, or hybrid)
  • Competitive salary
  • Collaborative team culture
  • Ongoing training and growth opportunities
  • Work on exciting projects across multiple industries
  • Laid-back work environment and positive company culture

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