• Thoroughly scope engagements through assessing the client’s operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies. • Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people. • Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations. • Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high. • Present updates to management identifying risks, challenges, and proposed solutions.

• Search and confirm travel reservations for the customer • Have a strong understanding of a client travel policy and can consistently provide consultation to the customer • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) • Provide the client with the required industry information, such as low fares, exchange costs, and penalties • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

• Search and confirm travel reservations for the customer • Have a strong understanding of a client travel policy and can consistently provide consultation to the customer • Fulfill all requests regarding necessary regulations • Provide the client with the required industry information, such as low fares, exchange costs, and penalties • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

• Act directly in the parametrization, definition and application of tax rules in GUEPARDO Tax, ensuring system configurations are 100% compliant with the complex current legislation (federal, state and municipal). • Actively participate in implementation and optimization projects, working on the integration of GUEPARDO with the SAP ERP and satellite systems. • Prepare, review and deliver tax filings (EFD, ECD, ECF, REINF, DCTFWeb, GIA, etc.), with strong ability to cross-check large volumes of data. • Prepare and review detailed working papers (header, objective, procedure, conclusion) to document risks, issues and credit recovery. • Perform tax/accounting reconciliation, illustrating practical cases and gaining a deep understanding of the logic of tax calculation.