• Perform high-volume billing data entry and complete assigned billing workflows (e.g., reporting, work queues, inventory tracking) • Review, validate, and process claims to support accurate billing and timely reimbursement • Contact insurance payors to resolve claims, denials, and billing discrepancies • Review insurance eligibility, benefits, and coverage to support accurate claim submission and prevent errors • Analyze billing issues, perform root cause analysis, and resolve denials, rejections, and discrepancies • Monitor claim status and follow up on outstanding accounts to support timely payment • Track productivity and quality metrics, including error rates, volume, and case completion • Maintain accurate documentation and ensure compliance with payer and operational requirements • Develop and update SOPs and support process improvements to enhance billing accuracy and efficiency • Train and support team members on workflows, systems, and process updates

Processing Specialist locations Remote - Tennessee Remote - Michigan Remote - South Carolina Remote - Louisiana Remote - Kentucky Remote - Kansas Remote - Iowa Remote - Indiana Remote - Alabama Remote - Idaho Remote - Wisconsin Remote - West Virginia Remote - Oklahoma Remote - Ohio Remote - North Dakota Remote - North Carolina Remote - Montana Remote - Missouri Remote - Texas Remote - Mississippi Remote - South Dakota Remote - Minnesota time type Full time job requisition id R0017664 At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours - 401(k) with company match - Paid vacation, sick, personal and parental leave time - Paid Volunteer Time: giving back to our communities is important to us - Employee Recognition Program – convert your recognition points into gift cards - Employee Assistance Program – offers benefits to help you manage daily responsibilities - Access to on-demand training courses to advance further in your career Job Description The position is remote and can be located anywhere in the US the job is posted. We're looking for a talented individual... To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately. Responsibilities: - Data entry and validation of energy rebate requests - Consistently meet outlined Key Performance Indicators (KPIs) - Contribute to process improvements in a team-based environment Expectations: - Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month - Follow outlined standard operating procedures to ensure success - Maintain a high level of professionalism - Develop new skills for new programs and tasks to meet utilization goals set by Supervisor Qualifications: - Previous experience in data entry a plus - Resourceful and inquisitive with high energy - Strong organizational skills. Experience with Microsoft office applications a plus - Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays a times of increased volume Remote Work Requirements: We provide a laptop, software, and all necessary equipment Home Internet requirements: Internet speed that meets our minimum standard: - 10 Mbps upload / 20 Mbps download / 99% latency - Google: ‘free speed test’ if you are unsure - Ability to hardwire internet, plug directly into router Environment: - Dedicated home office space, free of personal disruptions - Two power connections - You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours Compensation: $16 / hour + $65 / month internet stipend

Role Description We are seeking an organized, detail-oriented Healthcare Billing & Provider Credentialing Specialist for a full-time, Monday–Friday administrative role. This position is the operational backbone of our practice, sitting at the intersection of revenue cycle management and provider onboarding. You will be responsible for ensuring seamless billing workflows, aggressively resolving insurance denials, and independently managing the credentialing process for incoming providers. While primarily administrative, this role requires exceptional professional communication skills for direct client billing interactions. Roles and Responsibilities - Provider Credentialing & Onboarding (High Priority) - End-to-End Credentialing: Oversee and execute the complete primary source verification and credentialing process for all incoming clinical providers. - Onboarding Management: Ensure a friction-free onboarding experience for new hires, tracking CAQH profiles, NPI updates, and commercial/government insurance panel applications. - Compliance Maintenance: Monitor, maintain, and renew active provider credentials, licenses, and insurance panel memberships to prevent gaps in billing eligibility. - Revenue Cycle Management & Billing Administration - Claims Processing: Audit and process clinical notes daily within SimplePractice to ensure accurate, timely claim submission. - Denial & Claims Resolution: Proactively track, appeal, and resolve insurance denials. Directly contact insurance payers to troubleshoot payment delays and claim discrepancies. - Ledger Management: Maintain clean billing records within the EMR, adjusting claims and managing patient balances with high precision. - Client Interaction & Account Communication - Billing Support: Act as the primary point of contact for patient/client billing inquiries via phone and secure messaging. - Financial Transparency: Clearly explain insurance benefits, deductibles, copays, and outstanding balances to clients with empathy and professionalism. - Payment Coordination: Establish payment plans and follow up on overdue client accounts in accordance with practice policies. - Practice Operations & Systems Navigation - SimplePractice Mastery: Maintain expert-level navigation of the SimplePractice EMR to manage administrative documentation, scheduling updates, and billing codes. - Telephony Coordination: Utilize the Weave phone system to efficiently manage inbound/outbound calls, patient text routing, and team communications. - Daily Schedule Adherence: Maintain reliable, independent output across a standard Monday through Friday operational schedule. Company Description

• Issue invoices (NFS-e, NF-e) in accordance with current legislation. • Verify client information (CNPJ, address, registration, tax regime). • Validate service codes (LC 116, NBS) and taxation (ISS, IBS/CBS – future). • Ensure adherence to the contract (amounts, billing frequency, scope). • Validate information received from areas such as Sales, Operations and Projects. • Check hours (Time & Material), measurements or deliverables (Fixed Price). • Analyze discrepancies before issuance (amounts, taxes, rates). • Manage billing deadlines (cut-off, monthly close). • Monitor services provided vs. billed. • Ensure that billing occurs in the correct period (accrual vs. cash basis). • Calculate applicable taxes: ISS, PIS/COFINS, IRRF / CSLL / INSS (withholdings). • Assess withholding at source according to service type and client. • Validate fiscal classification and potential tax benefits. • Send invoices and payment slips/bills (boletos/invoices). • Clarify questions regarding amounts and taxes. • Handle billing disputes. • Request validation of hours/measurements when applicable. • Support the collections team in tracking due dates. • Verify payment terms (deadlines, exceptions). • Identify financial impacts (e.g., deadline extensions).