• Provide strategic leadership, vision, and support to the project teams, ensuring alignment with the company's goals and client expectations • Drive PM performance, project quality delivery, milestone timeline adherence, financial margin optimization, and customer satisfaction through efficient and effective directorship • Ensure project teams prepare project plans to meet contracted services and timelines • Engage in UBC cross-functional interactions to address project needs and drive problem resolution; facilitate the involvement of Senior Management as necessary • Attend/participate in project internal / external meetings, and audits as needed • Lead and mentor multidisciplinary project teams, including Project Managers, Operations teams, vendors, and other functional staff, ensuring effective communication, collaboration, and performance of project deliverables according to contract terms • Select, contract, and manage external vendors and subcontractors, when necessary, while maintaining quality and cost-effectiveness • Monitor delivery of projects per scope and budgets, and demonstrate strong oversight of financial health for assigned projects • Oversee project budgets, resource expenditures, and effectively drive compliance with forecasting, invoicing, revenue recognition, out-of-scope management, and contract modifications • Proactive, ongoing identification of project risks and development of mitigating strategies to minimize their impact on projects effectively • Serve as the UBC senior operational contact with clients for all project related items, maintaining strong relationships, addressing their needs, and providing regular project updates • Implement quality control measures to maintain the highest standards of data integrity, patient safety, and protocol compliance • Prepare, maintain, and deliver high quality project progress reports, metrics, and other outputs to clients and UBC senior management • Assist, as directed, on specific business development opportunities and collaborate with UBC Business Development to develop and grow UBC client relationships and maximize business opportunities • Responsible for the development, implementation, and project management process compliance for global projects • Lead, innovate, and develop operational strategies that meet requirements and maximize project delivery success • Identify, develop, and implement improvements to UBC processes, quality, and overall project delivery • Contribute to UBC meetings, training activities, and cross-functional activities as appropriate • Implement creative resourcing solutions to maximize productivity and utilization of the team • Manage the process of identifying/tracking staffing requirements and liaise with Human Resources regarding strategy, hiring, and onboarding project management resources • Prepare procedures, SOPs, guidelines and other standard materials for department • Ensure staff are adequately trained on applicable SOPs, processes, and systems • Ensure timely completion of timesheets and expense reporting by assigned staff • Ensure timely completion of required UBC and project specific training by assigned staff

• Execute against the existing A/B test roadmap using Amplitude Experiment launching, monitoring, and analyzing tests with minimal ramp time • Maintain test backlog prioritization based on CVR impact and traffic volume • Ensure statistical rigor: sample sizing, significance thresholds, and clean result interpretation • Document all test results, learnings, and winning variants for program continuity • Support high-visibility web launches with testing validation and pre/post conversion analysis • Collaborate with agency and internal stakeholders • Own weekly and monthly CVR reporting by channel (paid, organic, direct) using Amplitude and Hockeystack dashboards • Flag funnel anomalies and conversion drops proactively - diagnose root cause and recommend corrective action • Implement quick-win, non-test CVR improvements (copy updates, UX fixes, form optimizations) as needed • Maintain reporting cadence and stakeholder visibility throughout the engagement • Leverage existing Segment (Twilio CDP) audience segments for on-site personalization and support development of playbooks • Collaborate with Demand Gen to ensure PPC landing pages are aligned with campaign messaging and audience targeting • Support high intent page and GTM testing and validation across the business • Support any intent-based targeting initiatives in flight during the contract period • Serve as the day-to-day CRO point of contact for Web Dev, Design, Demand Gen, Product, and Marketing Ops • Partner with Marketing Ops to maintain Salesforce attribution integrity for web-influenced pipeline • Communicate test status, CVR performance, and key findings clearly and concisely to marketing leadership • Maintain thorough documentation of all active tests, decisions, and program status throughout the engagement • Deliver a clean end-of-contract handoff: test history, roadmap status, personalization playbooks, and open items

• Execute against the existing A/B test roadmap using Amplitude Experiment launching, monitoring, and analyzing tests with minimal ramp time • Maintain test backlog prioritization based on CVR impact and traffic volume • Ensure statistical rigor: sample sizing, significance thresholds, and clean result interpretation • Document all test results, learnings, and winning variants for program continuity • Support high-visibility web launches with testing validation and pre/post conversion analysis • Own weekly and monthly CVR reporting by channel (paid, organic, direct) using Amplitude and Hockeystack dashboards • Flag funnel anomalies and conversion drops proactively - diagnose root cause and recommend corrective action • Implement quick-win, non-test CVR improvements (copy updates, UX fixes, form optimizations) as needed • Maintain reporting cadence and stakeholder visibility throughout the engagement • Leverage existing Segment (Twilio CDP) audience segments for on-site personalization and support development of playbooks • Collaborate with Demand Gen to ensure PPC landing pages are aligned with campaign messaging and audience targeting • Support high intent page and GTM testing and validation across the business • Serve as the day-to-day CRO point of contact for Web Dev, Design, Demand Gen, Product, and Marketing Ops • Partner with Marketing Ops to maintain Salesforce attribution integrity for web-influenced pipeline • Communicate test status, CVR performance, and key findings clearly and concisely to marketing leadership • Maintain thorough documentation of all active tests, decisions, and program status throughout the engagement • Deliver a clean end-of-contract handoff: test history, roadmap status, personalization playbooks, and open items

• Supporting clinical trial operations to ensure the integrity, accuracy, and compliance of clinical data collected during studies. • Collaborating closely with clinical monitors, project managers, and other stakeholders to facilitate smooth trial execution and adherence to regulatory standards. • Managing and organizing clinical trial documentation, tracking study progress, and assisting in the resolution of data queries. • Maintaining high-quality data and supporting the overall success of clinical research projects.