• Implement project risk reviews with subject matter experts at the project level to ensure identification of main risks • Screen top risks with commercial, project and operations leadership and identify risks to be addressed • Present risk analysis findings using data-driven insights and scenario planning techniques • Be a subject matter expert for risk management platforms and tools and improve adoption of digital risk solutions across the team • Communicate and ensure compliance with risk processes • Develop and deliver executive-level risk reports, facilitate risk workshops, and contribute to strategic risk discussions at the business unit level

Role Description The Senior Director will oversee a range of central operations and analytic teams in a dyad partnership supporting clinical services focused on medical expense drivers, inpatient performance, risk adjustment, and population health. The Director will be a “hands-on” leader who will build out expertise on the team, collaborate with internal and external stakeholders to develop cost of care scorecards, and own accountability for driving cost of care improvements. It requires an analytical and operationally focused executive experienced at providing consultative guidance and translating quantitative insights into operational change in a matrixed reporting environment. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Provides long-range planning and oversight of delta and risk adjustment-related operations to ensure activities are appropriately integrated into the strategic direction, as well as the mission and values of the company. - Operates in a consultant role to clinical dyads across the organization to support the operational execution of clinical outcomes and cost of care goals. - Accountable for the development, production, and analysis of reports and data required to understand the key drivers of the relevant cost of care components and initiative impacts including: - Cost of care trend analytics and benchmarking. - The execution and measurement of risk adjustment programs, including those related to member and provider engagement. - Program analytics evaluating the ROI and impact of clinical programs/interventions. - Scorecard development and KPI definitions. - Build a highly effective team by ensuring adequate staffing is in place to meet enterprise needs, overseeing deployment of training and development activities, and establishing a culture of accountability to the team and enterprise. - You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - 10+ years of experience in data analytics with depth in analytics, change management and strategic planning. - 8+ years of experience supervising or managing teams and/or projects. - Advanced understanding of value-based healthcare. - Program analytics evaluating the ROI and impact of clinical programs/interventions. - Scorecard development and KPI definitions. - Cost of care trend analytics and benchmarking. - Proficiency in Microsoft Excel and Power Point. - Proven ability to effectively report data, analyze facts, & exercise sound judgment when making recommendations to members of the sr leadership team. - Proven ability to work in a dynamic setting and balance multiple priorities while meeting deadlines. - Proven ability to motivate others & function as working manager. - Proven accountability for the development, production, and analysis of reports and data required to understand the key drivers of the relevant cost of care components and initiative impacts. - Proven ability to execute and measure risk adjustment programs, including those related to member and provider engagement. - Ability to travel to clinic sites as needed. Preferred Qualifications - Programming experience in SQL, SAS or similar application language. - Familiarity with EPIC and Clarity reporting data warehouse. - Consulting background. - Solid VBC background. - Proven ability to excel in a matrixed environment. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Own strategy and execution across multiple fraud domains – including ACH, Check Deposits, Checkbooks, RTP, onboarding, and ATO – with a bias toward action and a high bar for results • Drive Mercury’s Personal Banking fraud program build-out, applying consumer fintech expertise to design controls and strategies tailored to consumer account holders • Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs • Partner with Compliance and Legal to ensure solutions align with regulatory requirements • Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions • Serve as a domain expert across fraud types, proactively identifying gaps and driving systemic improvements across fraud programs • Define and track metrics that measure both risk effectiveness and customer impact • Take initiative without waiting to be directed – identify problems, build the case, and push work across the finish line

Role Description Chronic Care Staffing is seeking a dedicated Health Risk Assessment (HRA) Coordinator (CMA/RMA) to join our remote care team. In this role, you will conduct health assessments, engage with patients managing chronic conditions, and help connect them to the care and resources they need. If you enjoy building patient relationships, working in a structured remote environment, and using your clinical skills to support preventative care, this role offers a rewarding opportunity to make a meaningful impact on patient health. The Health Risk Assessment (HRA) Coordinator is responsible for coordinating and managing health risk assessment activities for patients, members, or program participants. This role supports population health initiatives by: - Conducting outreach - Gathering and documenting health information - Identifying care gaps and risk factors - Collaborating with clinical and administrative teams to improve health outcomes - Ensuring compliance with organizational and regulatory standards Job Duties & Responsibilities Include but are Not Limited to: - Coordinate and complete Health Risk Assessments (HRAs) through telephone outreach. - Collect, review, and document patient/member health history, medications, chronic conditions, social determinants of health, and preventive care needs. - Maintain accurate and timely documentation in electronic health record (EHR) systems and internal databases. - Support care coordination efforts by scheduling Annual Wellness Visits (AWVs). - Monitor and track HRA completion metrics, productivity goals, and quality standards (expected completion of 7 HRAs per day). - Ensure compliance with HIPAA, CMS, Medicare, and organizational policies and procedures. - Collaborate with interdisciplinary teams including nurses, providers, case managers, and quality improvement staff. - Educate patients/members on available healthcare resources, wellness programs, and preventive services. Qualifications - Active, unencumbered clinical license/certification (e.g., LPN/RN or CMA/RMA) required. - Active Basic Life Support (BLS) certification required. - Proven ability to manage high-volume telephonic outreach and meet daily productivity goals (e.g., 7 HRAs per day). - Strong knowledge base in health risk factors, chronic conditions, and social determinants of health (SDOH). - High proficiency in Electronic Health Record (EHR) systems and maintaining timely, accurate documentation. - Excellent organizational, time management, and critical thinking skills. - Thorough understanding of HIPAA, CMS, and Medicare compliance standards. - Excellent verbal communication skills for patient education and collaboration with clinical teams. Home Office HRA Coordinators must have a HIPAA compliant workplace that is free of any distractions. The workplace must be in a room with a locked door to prevent accidental PHI disclosures. The home office must have high speed internet and a CCS approved computer with two monitors. Physical Demand Includes but is not limited to: vision, hearing, repetitive motion, typing, and sedentary extended viewing of a work environment computer screen. Reasonable accommodations may be made, with advanced notice, to enable individuals with disabilities in order to perform the essential functions and expectations of the position without compromising patient care.