• Support billing operations managed exclusively through Clio Manage • Be the primary point of contact for billing accuracy, invoice follow-up, and client communication related to financial matters • Manage the complete billing cycle within Clio Manage • Review attorney and staff time entries to ensure accuracy and compliance with billing requirements • Monitor billable hours across multiple matters and attorneys • Coordinate with attorneys regarding billing questions, adjustments, and invoice approvals • Communicate professionally with clients regarding invoices, payments, account balances, and billing inquiries • Follow up on overdue invoices and outstanding balances in a timely and professional manner • Maintain accurate records of billing activity, payment history, and client communications • Assist with trust account and retainer tracking as needed • Support general administrative functions, including document management and scheduling • Ensure confidentiality and professionalism in all client interactions

Role Description This is a remote position for a Nurse Practitioner / Physician Assistant – Telehealth Weight Loss (Remote, CA Licensed). Compensation: $120,000–$150,000/year · Full-time · 100% Remote · California license required. As we scale across multiple states, we're hiring an experienced Nurse Practitioner or Physician Assistant to deliver high-quality telehealth weight loss care. This is a full-time, W2 role with full benefits, malpractice and licensure coverage, and a flexible remote schedule. What you'll do - Conduct telehealth consultations with new and returning patients (typically 16–20 per day), with adequate time and clinical support for each visit. - Assess and manage weight-related conditions and comorbidities through a primary care lens. - Provide evidence-based guidance on weight loss medications (including GLP-1s such as Ozempic, Wegovy, and Mounjaro) and lifestyle strategies. - Respond to patient messages in our care platform regarding treatment plans and progress. - Build strong, compassionate rapport with patients living with overweight or obesity. - Maintain full HIPAA compliance across all communications and records. - Stay current on best practices in obesity medicine, chronic disease, and primary care. Qualifications - Active California NP or PA license (required — additional licensure in TX, FL, or NY is a strong plus). - NP (ANCC/AANP certified) or PA (NCCPA certified) with 2+ years of post-graduate clinical experience. - Primary care background. - 6+ months supporting weight management patients, including prescribing/managing injectable medications (Ozempic, Wegovy, Mounjaro) preferred. - Experience with compounded weight loss medications is a plus. - Comfortable with telemedicine platforms, EHRs, and clinical documentation tools. - Strong communication skills and an empathetic, patient-centered manner. - Self-starter genuinely passionate about helping patients reach their health goals. - Reliable high-speed internet and a quiet, professional remote work environment. - Must pass a background check and be eligible for Medicare enrollment. Benefits - Competitive salary ($120,000–$150,000, based on experience and multi-state licensure). - Malpractice insurance and licensure coverage. - CME allowance. - Silver PPO health insurance. - HSA. - 401(k). - Paid time off. - 7 paid holidays. - Flexible schedule and a collaborating physician provided.

Role Description Role can either be remote or Manchester based - 6 month FTC (Fixed Term Contract) - Management of own workload effectively prioritising activity to achieve targets and quality standards as per agreed objectives - Build & maintain effective and professional relationships with internal and external stakeholders - Support and assist other members of the IBA team to achieve departmental objectives - Fully investigate and resolve queries, including more complex queries, in a timely and accurate manner - Comply and assist with the development of Group and departmental policies and procedures - Identify and record breaches of policies and CASS 5 rules - IBA Processing, Cash Management, Cash Allocation, Bank Reconciliations - Insurer & Bordereaux Reconciliation, Client Money Calculations, Client Refunds, Payment Processing, Debt Management Qualifications - 2 + years of IBA experience within Insurance - Good reconciliations and cash management knowledge - Strong attention to detail and able to prioritise Company Description

Role Description The Care Management Support Assistant 2 (CMSA) helps support Humana's Special Needs Population (SNP) members, including those who are low-income and managing chronic conditions. The CMSA provides non-clinical, administrative assistance to facilitate members' access to appropriate resources, helping them achieve or maintain wellness. - Provide administrative, non-clinical support for care management activities. - Support assessment and evaluation of member needs, determining appropriate resources. - Guide members and families in understanding and accessing care and wellness resources. - Facilitate communication between members, families, and appropriate resources. - Conduct computations and support moderately complex operational tasks. - Make and receive calls using multiple digital platforms. - Educate members and families on available resources and steer them towards appropriate support. - Ensure compliance with departmental policies, quality standards, and established procedures. Qualifications - Must reside in the state of Michigan. - 1+ year working experience with Microsoft Word, Excel, and Outlook. - 1+ year administrative support experience in the healthcare industry or related setting. - Demonstrated understanding of member needs and the ability to navigate and use care and well-being resources to provide appropriate guidance. - Experience assisting customers through chat and email support. - Use a variety of electronic information applications and software programs including electronic medical records. - Excellent keyboard and web navigation skills. Requirements - 1+ year of call center or high-volume customer service experience (preferred). - Associate's degree (preferred). - Proficiency in Microsoft Access (preferred). - Bilingual (oral and written) in Spanish, Arabic, or Chaldean Neo-Aramaic (language assessment required) (preferred). Benefits - Medical, dental, and vision benefits. - 401(k) retirement savings plan. - Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave). - Short-term and long-term disability. - Life insurance. - Many other opportunities. Additional Information - Initial training length is 4 weeks, Monday–Friday, 8:30am–5pm EST. - 8-hour shift between 8:45 am–6 pm EST, with occasional overtime and Saturdays. - Work Location: Michigan. - Work Style: Remote from MI Only. - Internet requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps required. - Occasional travel to Humana's offices for training or meetings may be required. - Scheduled Weekly Hours: 40. - Pay Range: $39,000 - $49,400 per year.