• Lead collaboration with business stakeholders to gather, analyze, and document complex system requirements • Perform advanced analysis of system functionality and end-to-end business processes • Serve as a senior point of contact for investigating escalated or high-priority system issues • Partner with external vendors and internal technical teams to coordinate system changes • Support intake, prioritization, and ongoing management of system-related work items within a Kanban-based workflow • Maintain oversight of the system work backlog • Lead or support system maintenance activities, configuration updates, testing coordination, and validation efforts • Provide guidance and knowledge sharing to less senior analysts

• Define the right problems: Before any analysis, understand what business question it’s answering and what decision it will inform. Push back if the question is flawed. • Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. • Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be.

• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform • Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics • Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be

• You'll sit on our central BizOps & Analytics team and be embedded in one of Jerry's core business areas. • Define the right problems to answer business questions before making analyses. • Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. • Bring recommendations to your counterparts in product, growth, finance or operations, telling them what's happening and why, along with next steps.