Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.
Senior Product Manager, Issue Management
Location
United States
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Senior Product Manager, Issue Management
Vanta
• Own the vision, strategy, and roadmap for Issue Management and Exception Management — positioning both as competitive differentiators that win enterprise GRC deals and drive retention • Build exception management from the ground up — partner closely with upmarket sales and solutions engineering to define what enterprise prospects need, scope the MVP, and ship the capability that unlocks deals • Lead the agentic AI opportunity for Issue and Exception Management — define and build AI-powered workflows that proactively surface compliance risks, automate issue routing and escalation, and reduce the manual overhead of managing exceptions at scale • Conduct deep customer discovery with enterprise accounts — understand how customers manage compliance issues and policy exceptions at scale, and translate those insights into scalable product solutions rather than one-off fixes • Partner with go-to-market to close the loop between product and pipeline — help position capabilities competitively, build the GTM motion for new features, and inform how sales and SEs talk about the product • Define success metrics and make data-informed decisions — establish KPIs for adoption, customer value, and business impact; use data to guide prioritization and communicate roadmap progress across EPD and leadership • You'll own two strategically important product areas — issue management is table-stakes for enterprise GRC customers, and exception management is an active deal-blocker that you'll be the person to solve • You're building greenfield — exception management is a first-class product build with clear customer demand, direct GTM pull, and a dedicated team behind you • You'll have a real opportunity to build the agentic future of compliance workflows — greenfield AI work with clear customer problems, enterprise scale, and a team ready to move fast • You'll work closely with go-to-market from day one — this is a high-visibility, commercially-connected PM role where the line between what you build and revenue outcomes is direct and short
Job Requirements
- 6–8 years of product management experience in B2B SaaS, with a track record of building for enterprise or upmarket customers with complex, multi-stakeholder workflows
- Proven AI or agentic product experience — you've built AI-powered features and understand where AI creates genuine differentiation versus noise; you can identify the right problem before reaching for the technology
- Commercial fluency and GTM partnership skills — you've worked directly with sales or solutions engineering, understand how product gaps affect deals, and can translate customer pain into competitive positioning
- Comfort building in greenfield spaces — you've taken a product area from zero to one, developed conviction in ambiguity, and shipped foundational capabilities with a clear framework for what comes next
- A strong PM foundation — structured thinking, sharp prioritization, the ability to balance big-picture strategy with pragmatic, iterative execution
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
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