Role Description We are seeking enthusiastic and organized individuals to join our remote team as Experience Booking Coordinators. This position focuses on assisting clients with coordinating reservations, managing booking-related details, and helping create seamless service experiences from start to finish. The ideal candidate enjoys working with people, handling logistics, and ensuring every detail is organized accurately while providing outstanding client support. - Assist clients with arranging and confirming reservations and service selections - Research available options and provide information tailored to individual preferences - Review booking details for completeness and accuracy prior to confirmation - Coordinate updates, modifications, and special requests as needed - Communicate with clients regarding confirmations, timelines, and important information - Monitor active bookings and assist with follow-up support when necessary - Maintain organized records and ensure documentation is current and accurate - Participate in company training, educational workshops, and team collaboration activities Qualifications - Strong communication and interpersonal skills - Excellent organizational abilities with attention to detail - Ability to manage multiple responsibilities in a fast-paced environment - Self-motivated and comfortable working remotely - Basic computer knowledge and reliable internet access - Must be 18 years of age or older - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain or other approved regions Requirements - A customer-first mindset - Strong problem-solving and critical-thinking abilities - The ability to adapt to changing priorities - Confidence using digital communication tools - An interest in hospitality, client services, coordination, or travel experiences - A willingness to learn and grow in a supportive environment Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training resources - Ongoing support from experienced team members - Professional development opportunities - Performance-based incentives - Access to travel-related benefits and discounts - Positive and collaborative work environment

• You handle our support inbox and respond to inquiries from our B2B partners about systems, access, and billing matters—quickly and solution-oriented • You manage quoting and billing processes and ensure reliable recording and maintenance of relevant data. • You conduct initial conversations and product demos and show partners how our platform helps them succeed • You ensure a successful onboarding for new partners and take on the necessary administrative and manual tasks. • You identify recurring product feedback and present it to the product team in a structured way

Role Description We are looking for dependable and service-driven individuals to join our team as Remote Customer Support Representative. In this role, you will play a key part in assisting clients with questions, coordinating important details, and helping ensure a smooth and positive experience throughout the process. Working remotely, you'll support clients by staying organized, communicating clearly, and helping manage scheduling and updates. This position is ideal for someone who enjoys working independently while still being part of a collaborative and supportive team. Training and ongoing guidance are provided, making this a great opportunity for individuals looking to build skills in a remote setting. What You'll Do: - Provide friendly and professional support to clients through email and online platforms - Assist with scheduling, confirmations, and general coordination - Help keep client requests organized and up to date - Share accurate information and updates in a timely manner - Follow up with clients as needed to ensure a smooth experience - Maintain organized records of client interactions and details Qualifications - Strong communication skills with a customer-first mindset - Organized and able to manage multiple tasks efficiently - Self-motivated and comfortable working remotely - Detail-oriented with a focus on accuracy - Reliable and able to follow established processes - Comfortable using basic digital tools and systems Benefits - Fully remote, work-from-home flexibility - Flexible scheduling options to fit your availability - Structured onboarding and guided training - Ongoing team support and resources - Opportunity to grow and take on additional responsibilities over time

Role Description The GoHighLevel (GHL) CRM Expert will play a crucial role in driving sales and business growth by leveraging their deep expertise in the Go HighLevel CRM and marketing automation platform. This position requires a hands-on professional who can configure, develop, and implement GoHighLevel solutions to optimize lead management, enhance client communication, and execute high-impact marketing campaigns. - Develop and implement GoHighLevel strategies tailored to the FinTech services industry. - Configure, manage and optimize GoHighLevel as a CRM tool for lead capture, tracking, and nurturing. - Implement and configure Go High Level solutions to meet business needs. - Oversee project timelines, resources, and budgets to ensure successful delivery of projects. - Ensure customer data security and privacy during the sign-up process for account management. - Manage customer account setups, including defining user roles and establishing appropriate access permissions. - Implement and maintain access controls and permissions based on customer roles. - Collaborate with marketing and sales teams to develop and execute effective strategies using Go High Level software. - Conduct regular meetings with stakeholders to provide project updates and address any issues. - Analyze performance metrics and data to advise on best practices and improvements. - Provide training and support to team members and clients on GoHighLevel software functionalities. - Stay updated with industry trends and advancements related to GoHighLevel software and financial services. - Be willing to utilize your full skills and expertise as required to grow the company to its fullest potential. - Perform other duties as they may arise from time to time and as they may be assigned to the consultant. Qualifications - Proven experience with the GoHigh Level platform and its features. - Strong project management skills with experience leading cross-functional teams. - Hands-on experience managing projects and project teams. - Sales experience would be a bonus. - Excellent analytical and problem-solving abilities. - Effective communication skills, both verbal and written. - Experience in the Fintech, Edutech, financial services industry is preferred. - Ability to work in a fast-paced environment and manage multiple projects simultaneously. - Bachelor's degree in business, finance, or a related field. - Fluent in English; another language like Spanish or Portuguese is a huge plus. Requirements - Flexible Hours: Meet deadlines and attend key meetings at your convenience. - Language Skills: Fluent in English; Spanish or Portuguese is a plus. - Self-Discipline: Comfortable working remotely and independently. - Results-Driven: Proactive, creative problem solver who delivers impact. - Tech-Ready: Personal computer with a camera and stable internet. - Equity-Based Compensation: Willingness to accept shares until our next funding round. - Time commitment: Minimum of 16 hours per week. Benefits - Co-founder-level equity: Earn real ownership in a high-potential startup. - Remote-first culture: Work from anywhere, on your schedule. - Impact-driven mission: Build technology that supports real entrepreneurs around the world. - Agile, collaborative team: Join an international team of doers, thinkers, and builders. - Growth opportunity: Be part of the founding phase and influence core business strategy. Recruitment Process - Interview with TA Partner. - Interview with Department Head & CRM Lead. - Offer (based on final positive feedback). Please send us your English CV stating the role you apply. Only shortlisted candidates are selected for the interview. Thank you.