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Ashby

Building people software for high growth companies.

Engagement Manager

ManagerManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

31 days ago

Salary

$155K - $180K / year

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

Engagement Manager

Ashby

• Act as a trusted advisor to help prospective customers understand *how* to successfully implement Ashby • Partner with Account Executives and Solutions Engineers to scope and design implementation approaches for complex enterprise opportunities • Translate prospective customer needs and constraints into a tailored path to go-live, including an implementation strategy, success milestones, and services offerings required to support the customer • Align customer stakeholders (including executives) on desired outcomes, timelines, and responsibilities • Create, negotiate, and execute Statements of Work (SOWs) aligned with Professional Services best practices and offerings that accurately the required scope, effort, and sequencing • Participate in the Sales handoff to ensure effective transition of recommendations and expectations to the post-sales team • Ensure alignment between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly custom recommended approaches • Identify patterns across opportunities (what works, what breaks) and use these to refine our Enterprise Sales motion in partnership with Leadership. • Refine how and when services are introduced and scoped within the sales cycle • Contribute to playbooks, frameworks, and assets that improve how we sell and deliver services

Job Requirements

  • 5+ years of experience in Enterprise SaaS across one or more of: Solutions Consulting, Professional Services, or Management Consulting
  • Strong ability to diagnose business processes and translate them into scalable technical solutions
  • Experience with complex, multi-stakeholder deals with meaningful implementation components
  • Comfort navigating collaboration with both pre-sales and post-sales teams
  • Excellent communication skills, with the ability to influence executives and align cross-functional teams
  • Strong judgment and ability to balance customer needs, business outcomes, and operational feasibility

Benefits

  • You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.
  • You get to sell a product that our prospects & customers are truly excited about.
  • Competitive compensation is offered.
  • 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.
  • Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅
  • Twelve weeks of fully paid family leave in the US.* We plan to expand this to employees in other countries as situations arise.
  • Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
  • $100/month education budget with more expensive items (like conferences) covered with manager approval

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