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Technical Operations – AI Automation Specialist

Artificial IntelligenceArtificial IntelligenceFull TimeRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

Washington

Posted

3 days ago

Salary

$40 - $50 / hour

Seniority

Senior

Job Description

Technical Operations – AI Automation Specialist

BPCS, Comprehensive marketing solutions, ltd.

• Execute and improve automation workflows using AI tools, agents, command-line interfaces, and scripting. • Create and maintain structured knowledge content to support AI-assisted workflows, prompt libraries, and knowledge systems. • Triage and resolve technical and operational issues affecting program members. • Investigate problems, identify patterns, and drive root cause resolution. • Partner with stakeholders to define requirements and implement process improvements. • Design and iterate on AI-assisted support experiences, response templates, and knowledge-grounding strategies. • Track recurring issues and identify opportunities for automation and operational efficiency. • Contribute to internal tooling, documentation, and self-service experiences. • Continuously evaluate emerging AI tools and technologies that can improve workflows and increase scale.

Job Requirements

  • Experience building solutions using modern frameworks, cloud services, APIs, and data services.
  • Hands-on experience with scripting languages such as Python, PowerShell, Bash, or similar.
  • Experience working with Git-based workflows and tools such as GitHub and VS Code.
  • Comfortable using command-line tools and debugging technical issues.
  • Experience with issue tracking systems such as GitHub Issues, Azure DevOps, or Jira.
  • Experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude Code, or similar.
  • Ability to quickly learn new technologies and apply them to operational challenges.
  • Strong troubleshooting skills and ability to navigate ambiguous scenarios.
  • Demonstrated ability to identify patterns and drive process improvements.
  • Ability to manage multiple priorities with minimal direction.
  • Strong written communication skills and attention to detail.

Benefits

  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development

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