• Partner with Product and Engineering teams to integrate security into application design and development. • Lead threat modeling exercises and identify practical security solutions for complex systems. • Conduct secure code reviews, application security assessments, and vulnerability analysis. • Develop and implement automated security guardrails across the SDLC. • Investigate, prioritize, and drive remediation of application security findings. • Promote secure coding practices through training, coaching, and awareness initiatives. • Collaborate with Security, Privacy, and Business Assurance teams to support compliance and risk management objectives. • Create and maintain security standards, procedures, and best practices that scale across teams.

• Provide second-level application support for business-critical applications and assigned projects. • Investigate, troubleshoot, and resolve application-related incidents and service requests within the agreed SLAs. • Perform root cause analysis and support problem management activities. • Analyze logs, system behavior, and application data to identify and resolve issues. • Execute SQL queries to investigate data-related incidents and validate application behavior. • Work closely with development teams, business teams, and other stakeholders to ensure timely issue resolution. • Manage and update incidents, service requests, and problem records using the organization's ticketing system. • Support testing activities, validate fixes, and perform functional verification before promoting solutions to production. • Participate in major incident investigations and provide technical input when required. • Maintain proper technical documentation and provide clear evidence and updates on assigned activities. • Contribute to knowledge sharing and provide guidance to junior team members when needed.

Role Description - Provide second-level application support for business-critical applications and assigned projects. - Investigate, troubleshoot, and resolve application-related incidents and service requests within the agreed SLAs. - Perform root cause analysis and support problem management activities. - Analyze logs, system behavior, and application data to identify and resolve issues. - Execute SQL queries to investigate data-related incidents and validate application behavior. - Work closely with development teams, business teams, and other stakeholders to ensure timely issue resolution. - Manage and update incidents, service requests, and problem records using the organization's ticketing system. - Support testing activities, validate fixes, and perform functional verification before promoting solutions to production. - Participate in major incident investigations and provide technical input when required. - Maintain proper technical documentation and provide clear evidence and updates on assigned activities. - Contribute to knowledge sharing and provide guidance to junior team members when needed. Qualifications - 4–7 years of experience in Application Support within a Software House or enterprise environment. - Strong understanding of second-level application support processes. - Hands-on experience with SQL and the ability to write and execute queries for troubleshooting purposes. - Experience in analyzing application logs and performing technical investigations. - Familiarity with incident management and ticketing systems. - Good understanding of SDLC and software support processes. - Experience in testing activities and validating application fixes. - Strong analytical and problem-solving skills. - Good communication skills and the ability to work effectively with cross-functional teams. - Ability to manage priorities and work under pressure in a production support environment.

Role Description Join us as our Application Specialist Tooling & Composer at Dedalus, one of the World’s leading healthcare technology companies, in Germany- Trier or Bonn, Austria- Graz or Vienna, Belgium- Gent, France- Bordeaux or Toulouse, UK-Leeds or Remote from one of the countries. For the international launch of our strategic Electronic Medical Record ORBIS (U), we are looking for an Application Specialist in the area of ORBIS development tools to make a profound impact throughout the healthcare sector. - Focus on the medical applications of our ORBIS hospital information system. - Responsible for customised configuration using our development tools (ORBIS Form Designer, ORBIS Medical Query Generator, ORBIS Experter, Jaspersoft® Studio, ORBIS U-Composer). - Work closely with the regions and customers to implement process optimisations and design modern hospital workflows. - Train and support local service organizations. - Define, prioritize and follow up on serviceability requirements to the R&D teams. - Lead pilot/first of type projects in cooperation with product management and local service organizations. - Create content for the ORBIS Training program. - Assist in the definition and validation of the reference db for a new country. - Guide/assist in the first deployments of a new country/region. - Assist/support on unblocking escalation sites, problem sites. - Maintain and review documentation, manuals and training material. - Drive an international community of domain experts focused on sharing knowledge and best practices. Qualifications - A Bachelor or Master’s degree in computer science or Healthcare IT, alternatively a completed IT-technical training and/or nursing training. - Experience in healthcare software, enterprise software or similarly complex customer environments. - Good understanding of software deployment, customer adoption and operational readiness processes. - Professional experience in ward communication, ED, OR, anaesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration (if possible). - Experience working with strategic customers and managing complex stakeholder environments. - In-depth knowledge in SQL and Programming (ideally also in Javascript). - Good knowledge of hospital processes. - Languages: Fluent in English. Knowledge in French/German would be a plus. Requirements - Business process modelling knowledge is beneficial. Benefits - Engaging and rewarding work experience. - Encouragement to learn and innovate. - Culture that fosters clinical cooperation and processes. - Commitment to diversity, inclusion, equity, and equality. Company Description Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. At Dedalus, innovation starts with inclusion. Our international footprint connects people from across the globe, and we are committed to celebrating diverse backgrounds, skills, experiences, and creating an environment that reflects the many communities we reach.