TaskUs logo
TaskUs

Digital Customer Experience. Trust & Safety. AI Services.

Security Operations Center Associate

Security OperationsSecurity OperationsFull TimeRemoteMid LevelTeam 10,001+Since 2008H1B SponsorCompany SiteLinkedIn

Location

Colombia

Posted

5 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishCloudTCP/IP

Job Description

Security Operations Center Associate

TaskUs

• Responsible for detection and investigation of all security events on the TaskUs global network, endpoints and cloud environments • Ensure that all security attacks are timely detected, escalated and mitigated • Monitor, investigate and document any security alerts, alarms and incidents • Follow processes for incident identification, investigations and escalations • Gather relevant details of an incident; classify and prioritize • Review alerts escalated by end user or IT teams • Provide limited incident response for low complexity security incidents • Help maintain the SOC team performance metrics (SLAs and KPIs) • Contribute to the effectiveness of SOC processes

Job Requirements

  • Must display enthusiasm and interest in Information Security
  • Strict adherence to process and procedure
  • Excellent customer service skills with the ability to communicate effectively with both technical and non technical stakeholders
  • General network knowledge TCP/IP troubleshooting
  • 2+ years working in Information Technology field
  • Great attention to details, curious and inquisitive
  • Team player
  • Having SOC/NOC experience or previous security role is a plus
  • Technical writing skill is a plus
  • Willing to work in different shifts

Benefits

  • Competitive industry salaries
  • Comprehensive benefits packages

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