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Phreesia

Phreesia empowers patients to take an active role in their health and achieve better outcomes.

Director, Security Operations – Infrastructure

Security OperationsSecurity OperationsFull TimeRemoteLeadTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

5 days ago

Salary

$230K - $255K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglishAWSAzureCloudGoogle Cloud PlatformLinuxMacOS

Job Description

Director, Security Operations – Infrastructure

Phreesia

• Own enterprise-wide security incident response —ensure the team can detect, triage, contain, eradicate, and recover from incidents across cloud, on-prem, SaaS, and endpoint environments with speed and precision. • Maintain and continuously improve the incident response plan, playbooks, escalation procedures, and communication templates, ensuring they are tested, current, and aligned to NIST CSF 2.0. • Serve as incident commander or executive sponsor for high-severity incidents; make real-time decisions on containment and remediation under pressure. • Drive post-incident reviews that produce actionable findings, root-cause analysis, and measurable improvements—not just documentation. • Coordinate threat response across US and India teams, ensuring consistent coverage, quality, and process regardless of geography. • Partner with Legal & Privacy throughout the incident response lifecycle—ensuring timely notification assessments, evidence preservation, regulatory reporting obligations, and litigation hold requirements are met in coordination with response activities. • Own the security and IT tooling portfolio across the company: endpoint management (MDM, EDR), identity infrastructure, SIEM/SOAR, network security, vulnerability scanning, email security, cloud security posture management, and related platforms. • Build and maintain operational metrics and dashboards that provide the CISO and leadership with clear visibility into incident trends, MTTD/MTTR, tool health, SLA performance, and infrastructure posture.

Job Requirements

  • Bachelor’s degree required; advanced degree preferred.
  • One or more preferred: CISSP, CISM, GIAC (GCIH, GCIA, GCFA), CCSP, or similar.
  • Incident response or forensics certifications (GCIH, GCFE, GCFA, EnCE) are a strong differentiator.
  • 10+ years in information security, with 5+ years in leadership roles managing security operations, incident response, or infrastructure/engineering teams.
  • Proven experience managing a team of senior engineers/architects responsible for running a broad portfolio of security and IT tools in a multi-cloud (AWS, Azure, GCP) and multi-OS (Windows, macOS, Linux) environment.
  • Experience in healthcare, health IT, payments, or other highly regulated data environments where PCI, HITRUST, SOX, and SOC 2 interact.
  • Strong technical fluency across: SIEM/SOAR platforms, EDR/XDR, network security, cloud security (AWS, Azure, GCP native controls), endpoint management (MDM, patching), identity infrastructure, and vulnerability management.

Benefits

  • Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
  • Top of market rewards: Competitive compensation
  • Take time when you need time: Flexible PTO + company holidays
  • Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
  • Care about your families: Generous top-up for parental leave benefits
  • Support personal development: Continuing education and professional certification reimbursement
  • Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
  • Giveback to community: Local in-person volunteer events, and give back programs to our communities.
  • Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
  • Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation. Opportunity to join an Employee Resource Group.

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