Role Description The Manager of Information Security—Cyber Threat Exposure Management plays a critical role in solving complex challenges and building the infrastructure that powers what’s next for our customers and our world. In this role, you won’t just manage vulnerabilities—you’ll shape how Lumen identifies, prioritizes, and reduces cyber risk across a rapidly evolving digital landscape. Your work directly enables innovation by ensuring our foundation is secure, resilient, and ready to scale. Main Responsibilities - Mature vulnerability and asset management programs, improve data quality, advance risk-based remediation, and collaborate across security and technology teams to reduce enterprise exposure. - Own the strategy, execution, and continuous maturity of the enterprise vulnerability management program, driving measurable reduction of cyber risk. - Implement and refine risk-based prioritization using threat intelligence, exploitability, asset criticality, exposure, and business impact to focus remediation on the highest-risk vulnerabilities. - Ensure comprehensive visibility across internal, cloud, and externally exposed assets through effective asset discovery, inventory governance, ownership assignment, and data quality management. - Oversee vulnerability management and asset discovery platforms, supporting tool optimization, process automation, and consistent operational workflows. - Drive remediation accountability by partnering with Security, IT, Cloud, Engineering, and business stakeholders to address critical vulnerabilities, visibility gaps, and risk exceptions. - Define, monitor, and report key program metrics, including vulnerability backlog, mean time to remediate, SLA compliance, exception trends, asset coverage, and external exposure trends. - Deliver clear executive-level reporting that translates technical findings into business risk, remediation priorities, and measurable program outcomes. - Support audit, regulatory, and compliance requirements by maintaining evidence, reporting, and processes aligned to applicable security frameworks and control expectations. - Lead, coach, and develop a high-performing team while fostering accountability, collaboration, operational excellence, and continuous improvement. Qualifications - 5+ years of experience in information security, vulnerability management, security risk assessment, application security, system security, network security, or a related discipline. - Experience leading, coaching, or managing technical personnel in a security, infrastructure, cloud, or technology operations environment. - Undergraduate degree in Computer Science, Engineering, Information Security, or a related field, or equivalent combination of education and relevant experience. - Broad technical knowledge of current and emerging technologies used within enterprise infrastructure, cloud environments, applications, and security operations. - Experience communicating technical security risk to technical and non-technical audiences, including management and cross-functional stakeholders. - Applicable professional or technical certifications should be in place, or the candidate must be willing to pursue relevant certification. Preferred Qualifications - Professional or technical certifications such as CISSP, CISM, GISEC, Security+, cloud security certifications, or related security credentials. - Experience with modern vulnerability management, asset discovery, cyber asset attack surface management, cloud security posture management, or external attack surface management platforms. - Demonstrated understanding of risk-based vulnerability prioritization, remediation governance, exception management, and vulnerability lifecycle management. - Knowledge of information security frameworks, control standards, and regulatory obligations, including ISO 27001/27002, NIST, SOX, PCI, FISMA, HIPAA, NACHA, and SSAE-16. - Experience supporting audit readiness, evidence collection, control validation, and security reporting requirements. - Knowledge of project management practices and experience driving cross-functional initiatives through influence, accountability, and measurable outcomes. - Experience working in large enterprise environments, including complex data center, network, cloud, and hybrid technology ecosystems. - Strong ability to translate complex technical findings into clear executive-level communication, business risk context, and actionable recommendations. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $105,786 - $141,047 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $111,074 - $148,099 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $116,364 - $155,152 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

• Own the strategy, design, implementation, and continuous improvement of Triplemoon's information security and compliance program. • Ensure ongoing compliance with HIPAA and healthcare security best practices. • Lead readiness efforts for future SOC 2 certification and other security frameworks as needed. • Develop, maintain, and document security policies, procedures, and controls. • Coordinate security incident response, investigation, remediation, and post-incident reviews. • Support customer security questionnaires, audits, and compliance requests. • Partner with leadership to identify, assess, and mitigate information security risks. • Manage and oversee an IT MSP or MSSP who can implement security controls and compliance within SaaS vendors and IT systems. • Provide tiered end-user support for hardware, software, and SaaS application issues. • Provide device and asset management. • Manage identity and access, including systems for onboarding and offboarding. • Maintain system documentation, operating procedures, and technology standards. • Recommend and implement improvements to strengthen security, scalability, and user experience. • Conduct security reviews of third-party vendors and software platforms. • Maintain required security documentation, including BAAs, DPAs, SOC reports, and related compliance artifacts. • Monitor vendor compliance and support periodic risk assessments.

• Support security design and installation projects throughout North America • Manage all aspects of the project from initial engagement through project completion • Identify project schedule, scope parameters, and oversee security design and implementation • Prepare, issue, and manage Request for Proposal (RFP) documents • Perform security site evaluations of potential client properties • Accountable for keeping clients informed of project status

• Own and improve application security across the SDLC, including secure design reviews, threat modeling, security-focused code review, and CI/CD-integrated SAST, SCA, and secrets scanning. • Harden our AWS and Kubernetes/EKS environment, including IAM, network segmentation, workload identity, secrets management, admission control, and runtime security controls. • Secure and improve our Istio service mesh, including mTLS, authorization policies, ingress/egress controls, and service-to-service security patterns. • Build security guardrails as code, including policy-as-code, paved-road patterns, reusable templates, and self-service tooling that helps developers move quickly and safely. • Improve software supply-chain security through controls such as image signing, SBOMs, dependency visibility, artifact provenance, and secure build/release practices. • Drive vulnerability management end to end: triage, exploitability-based prioritization, remediation coordination with SRE and product engineering, and follow-through on penetration test findings. • Build and operate technical controls that support HIPAA and SOC 2, including access control, encryption, audit logging, evidence automation, and secure handling of sensitive health data. • Help shape the full lifecycle of security services, from design and deployment to operation, measurement, and continuous improvement.