• Drive and support sales efforts in a given territory by implementing the sales/marketing strategies for GenScript products and services • Work with the Global Commercial Head to grow and develop an assigned sales territory for GenScript product/service lines and to achieve sales goals for the assigned territory • Build the GenScript brand to meet the team’s sales objectives • Work 30% of the time doing quote and lead follow-up, account management and 70% of the time traveling in the field making customer visits and building relationships

• Manage campaigns and relationships with UK and EMEA-based brand partners and media agencies • Provide a high level of customer service, preempting client needs and responding in a timely manner • Oversee the delivery of bespoke content partnerships, ensuring all elements are delivered on time and to a high standard • Monitor campaign pacing and performance; deliver monthly and end-of-campaign reports using internal data tools • Work with strategy, planning and adops teams to ensure a smooth RFP process and campaign delivery once sold • Identify opportunities for campaign extensions and assist the Sales team in securing renewals.

• Own and cultivate relationships with your clients by leveraging product expertise • Manage commercial strategy by developing rapport with key decision makers • Contribute to building best-in-class practices within our growing Client Strategy team

• Serve as the primary point of contact for assigned clients, ensuring a seamless and high-quality client experience. • Build and maintain strong, long-term relationships with key stakeholders and decision-makers. • Understand client business goals, brand positioning, and market challenges to provide effective solutions and recommendations. • Manage end-to-end account servicing, including project planning, execution, delivery, and post-delivery support. • Coordinate with internal teams such as creative, operations, strategy, product, and delivery to ensure timely and successful project completion. • Monitor project timelines, budgets, deliverables, and quality standards while proactively addressing risks and escalations. • Develop account growth strategies by identifying upselling and cross-selling opportunities within existing client portfolios. • Collaborate with brand and marketing teams to ensure campaigns and initiatives align with client objectives and brand guidelines. • Present reports, performance updates, and strategic recommendations to clients in a clear and professional manner. • Track key account metrics, client feedback, and service quality to continuously improve customer satisfaction and retention. • Support business development initiatives by participating in client presentations, proposals, and strategic discussions. • Stay updated on industry trends, competitor activities, and market developments to provide valuable insights to clients.