• Assumes responsibility and accountability for admission and concurrent reviews • Analyzes patient records to determine legitimacy of admission, treatment, and length of stay in health-care facility • Compares inpatient medical records to established criteria • Abstracts data from records and maintains statistics • Determines patient review dates according to established diagnostic criteria • Coordinates first, second and third level appeals • Manages appeals to ensure timely submissions • Forms professional relationships with payer appeals and utilization departments • Prepares and presents information on appeals to applicable committees

Role Description This role is responsible for driving performance across Optum’s Coding Intelligence print and digital product lines, with direct accountability for revenue execution, operational performance, and vendor management. The position owns quota delivery, oversees production and customer service operations, and ensures alignment between sales, fulfillment, and partner execution to meet revenue and service expectations. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. - Primary Responsibilities: - Revenue & Quota Ownership - Own and deliver quota across print (books) and electronic (digital) product lines - Drive revenue performance through pipeline management, renewals, and new business development - Ensure solid execution across both print and digital revenue streams - Monitor performance and take action to close gaps against quota - Team Leadership - Lead and develop a team of 6 direct reports - Provide coaching, performance management, and deal support - Drive accountability for individual and team performance against revenue and operational goals - Vendor Management & Oversight - Oversee and manage third-party vendor for small account management/customer service - Direct 50 indirect resources supporting customer service and small account management - Ensure performance aligns to SLA expectations and customer service standards - Serve as co-owner of third-party vendor print relationship - Support coordination of print production and fulfillment processes - Ensure vendor performance meets capacity, quality, and timeline requirements - Operations & Execution - Manage execution across both print and digital channels - Ensure alignment between sales demand, production capacity, and delivery performance - Drive consistent execution of fulfillment and customer service operations - Address operational gaps impacting throughput, SLA adherence, or customer experience - Cross-Functional Leadership - Partner with product, marketing, and operations teams to align on: - Sales strategy - Product delivery - Customer experience - Act as escalation point for issues impacting revenue performance or delivery - Key Performance Metrics - Monthly and quarterly quota attainment - Revenue performance across product lines - SLA adherence across operations and customer support - Customer satisfaction - Vendor performance against defined expectations Qualifications - 10+ years of sales leadership experience with quota responsibility - 10+ years of experience leading and developing direct and indirect teams - 5+ years of experience managing third-party vendors or outsourced teams with accountability for performance Requirements - Experience operating cross-functionally across sales, operations, and product teams - Solid communication and leadership skills, with the ability to influence internal and external Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Salary range: $75,000 to $160,000 annually based on full-time employment - Eligible to receive bonuses based on sales performance

• Own and maintain Black Duck's list pricing across all product lines • Define pricing tiers and document structures as authoritative reference • Drive annual and ad hoc pricing reviews, synthesizing inputs into pricing recommendations • Establish pricing governance processes to prevent unauthorized discounting • Partner with Product and Product Marketing to design and evolve packaging

• Serve as Bodily's on-site quality authority during production runs — identifying and escalating issues related to stitch tension, thread tension, elastic application, seam construction, and overall garment quality • Conduct or oversee post-production inspection; work in conjunction with our third-party QC body (SGS) as needed • Produce clear, photo-documented quality reports and findings for our US-based team on a regular cadence • Review tech packs and flag or recommend improvements for quality, manufacturability, and production efficiency • Identify root causes of recurring production defects and lead recommendations for corrective action • Enter and maintain purchase order data in our production systems, keeping records accurate and current • Coordinate communication between our US team and the factory on development, sampling, and production timelines • Track open items, flag delays, and ensure the US team has clear visibility into production status