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UnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Manager, Coding Intelligence
Location
United States
Posted
9 days ago
Salary
$75K - $160K / year
Seniority
Lead
No structured requirement data.
Job Description
Manager, Coding Intelligence
UnitedHealth Group
Role Description This role is responsible for driving performance across Optum’s Coding Intelligence print and digital product lines, with direct accountability for revenue execution, operational performance, and vendor management. The position owns quota delivery, oversees production and customer service operations, and ensures alignment between sales, fulfillment, and partner execution to meet revenue and service expectations. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. - Primary Responsibilities: - Revenue & Quota Ownership - Own and deliver quota across print (books) and electronic (digital) product lines - Drive revenue performance through pipeline management, renewals, and new business development - Ensure solid execution across both print and digital revenue streams - Monitor performance and take action to close gaps against quota - Team Leadership - Lead and develop a team of 6 direct reports - Provide coaching, performance management, and deal support - Drive accountability for individual and team performance against revenue and operational goals - Vendor Management & Oversight - Oversee and manage third-party vendor for small account management/customer service - Direct 50 indirect resources supporting customer service and small account management - Ensure performance aligns to SLA expectations and customer service standards - Serve as co-owner of third-party vendor print relationship - Support coordination of print production and fulfillment processes - Ensure vendor performance meets capacity, quality, and timeline requirements - Operations & Execution - Manage execution across both print and digital channels - Ensure alignment between sales demand, production capacity, and delivery performance - Drive consistent execution of fulfillment and customer service operations - Address operational gaps impacting throughput, SLA adherence, or customer experience - Cross-Functional Leadership - Partner with product, marketing, and operations teams to align on: - Sales strategy - Product delivery - Customer experience - Act as escalation point for issues impacting revenue performance or delivery - Key Performance Metrics - Monthly and quarterly quota attainment - Revenue performance across product lines - SLA adherence across operations and customer support - Customer satisfaction - Vendor performance against defined expectations Qualifications - 10+ years of sales leadership experience with quota responsibility - 10+ years of experience leading and developing direct and indirect teams - 5+ years of experience managing third-party vendors or outsourced teams with accountability for performance Requirements - Experience operating cross-functionally across sales, operations, and product teams - Solid communication and leadership skills, with the ability to influence internal and external Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Salary range: $75,000 to $160,000 annually based on full-time employment - Eligible to receive bonuses based on sales performance
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