• Own product experiences and systems that influence acquisition, conversion, monetization, expansion, and retention • Develop and evolve monetization strategies across pricing, packaging, subscriptions, billing, and account growth experiences • Identify opportunities to improve customer value realization while driving business growth • Prioritize initiatives based on customer impact, revenue opportunity, and strategic alignment • Lead the design, testing, and optimization of pricing and packaging models across products and customer segments • Own product requirements and execution for pricing, packaging, billing, checkout, upgrade, downgrade, and cancellation experiences • Partner with Engineering and Finance to ensure accurate implementation of monetization systems and policies • Monitor pricing performance and recommend changes based on customer behavior, market dynamics, and business goals • Own self-service growth opportunities across the customer journey, including acquisition, onboarding, activation, conversion, and expansion • Identify and optimize friction points within key conversion funnels • Partner with Marketing and Revenue teams to improve growth experiences across web, product, and lifecycle touchpoints • Evaluate emerging opportunities such as AI search, answer engine optimization (AEO), and new customer acquisition channels • Own enterprise administration capabilities that support team management, user provisioning, permissions, billing administration, and account governance • Partner with Revenue and Customer Success teams to identify opportunities that improve account expansion and team adoption • Improve administrative experiences that support both self-service and sales-assisted customer motions • Leverage analytics, experimentation, and AI-powered tools to understand customer behavior, usage patterns, conversion drivers, and pricing sensitivity • Define success metrics and monitor business performance across monetization and growth initiatives • Use data and customer research to identify opportunities and validate product decisions • Utilize AI-enabled tools to accelerate research, analysis, experimentation, and product development workflows • Partner closely with Engineering, Design, Revenue Operations, Marketing, Finance, Sales, and Customer Success to deliver growth and monetization initiatives • Align stakeholders around priorities, success metrics, and business outcomes • Communicate product strategy, tradeoffs, progress, and results to technical and non-technical audiences

• You'll be the dedicated people manager for all Product Owners - responsible for whether they grow, stay, and get better at their craft • You won't set product priorities or decide what any PO works on • You'll own the things that actually determine whether a PO function scales well: career development, hiring, coaching, team health, and the community that makes the whole function stronger over time • The role requires ability to travel across EU • Line management of all POs - 1:1s, performance conversations, and compensation reviews done with both clarity and care • Career development for every PO - levelling, individual development plans, and an honest path forward (not just a template) • Team health - engagement, conflict resolution, retention, and catching burnout before it becomes a problem • Hiring and onboarding end-to-end - from role definition through to final hire decision • Capacity allocation in partnership with product leadership - balancing where people are needed against where they need to grow • A real PO community with rituals people actually value - peer learning, retrospectives that improve how the function works, not just how people feel about it • Define and keep alive the career ladder and competency framework, and use it consistently • Coaching on the skills that don't appear in a backlog: stakeholder management, influence without authority, executive presence, and communication that lands.

• Own and manage the AI product backlog, ensuring it is well-prioritized, refined, and ready for engineering delivery • Work closely with engineering teams in day-to-day Agile/Scrum delivery, actively participating in sprint planning, refinement, and execution • Break down requirements into clear, actionable user stories with strong acceptance criteria • Collaborate deeply with engineers on solution design for AI features, APIs, integrations, and data flows • Participate in technical discussions, helping shape feasible solutions and challenging engineering decisions when needed • Translate customer and business needs into implementable technical requirements for AI-driven features • Ensure AI solutions (LLMs, agents, integrations) are practical, scalable, and aligned with real user needs • Define success metrics before development and validate outcomes after delivery • Identify delivery risks early (data, integration, model limitations) and help drive mitigation • Work closely with Product Management to align execution with AI roadmap and company strategy

• Work collaboratively with our clients to build and design a broad digital strategy then lead our teams to execute against it. • Act as the cross-functional product lead of distributed product team members from our delivery centers in the US, LATAM, India, Canada and Romania. • Work with the engineering leads to manage the overall progress of a project and use of resources, including the initiation of corrective action if required. • Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases. • Define product vision, mission, goals, values, and customer segment(s) as the go-to expert for the product. • Effectively make prioritization trade offs within the confines of product goals. • Communicate plans, priorities, and status to the client, team members, and internal management as appropriate. • Measure and improve business and customer value delivered, develop KPIs, monitor progress continuously, and report on milestones and deliverables. • Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability, and emerging technologies, with a view to incorporating these in future projects and staying ahead of the market.