• You'll be the dedicated people manager for all Product Owners - responsible for whether they grow, stay, and get better at their craft • You won't set product priorities or decide what any PO works on • You'll own the things that actually determine whether a PO function scales well: career development, hiring, coaching, team health, and the community that makes the whole function stronger over time • The role requires ability to travel across EU • Line management of all POs - 1:1s, performance conversations, and compensation reviews done with both clarity and care • Career development for every PO - levelling, individual development plans, and an honest path forward (not just a template) • Team health - engagement, conflict resolution, retention, and catching burnout before it becomes a problem • Hiring and onboarding end-to-end - from role definition through to final hire decision • Capacity allocation in partnership with product leadership - balancing where people are needed against where they need to grow • A real PO community with rituals people actually value - peer learning, retrospectives that improve how the function works, not just how people feel about it • Define and keep alive the career ladder and competency framework, and use it consistently • Coaching on the skills that don't appear in a backlog: stakeholder management, influence without authority, executive presence, and communication that lands.

• Own and manage the AI product backlog, ensuring it is well-prioritized, refined, and ready for engineering delivery • Work closely with engineering teams in day-to-day Agile/Scrum delivery, actively participating in sprint planning, refinement, and execution • Break down requirements into clear, actionable user stories with strong acceptance criteria • Collaborate deeply with engineers on solution design for AI features, APIs, integrations, and data flows • Participate in technical discussions, helping shape feasible solutions and challenging engineering decisions when needed • Translate customer and business needs into implementable technical requirements for AI-driven features • Ensure AI solutions (LLMs, agents, integrations) are practical, scalable, and aligned with real user needs • Define success metrics before development and validate outcomes after delivery • Identify delivery risks early (data, integration, model limitations) and help drive mitigation • Work closely with Product Management to align execution with AI roadmap and company strategy

• Work collaboratively with our clients to build and design a broad digital strategy then lead our teams to execute against it. • Act as the cross-functional product lead of distributed product team members from our delivery centers in the US, LATAM, India, Canada and Romania. • Work with the engineering leads to manage the overall progress of a project and use of resources, including the initiation of corrective action if required. • Lead the team to progressively execute against a short-term plan by prioritizing and planning the content and timeline for releases. • Define product vision, mission, goals, values, and customer segment(s) as the go-to expert for the product. • Effectively make prioritization trade offs within the confines of product goals. • Communicate plans, priorities, and status to the client, team members, and internal management as appropriate. • Measure and improve business and customer value delivered, develop KPIs, monitor progress continuously, and report on milestones and deliverables. • Maintain a high awareness of industry issues and trends, particularly in regards to accessibility, usability, and emerging technologies, with a view to incorporating these in future projects and staying ahead of the market.

Role Description Ready to bring new product ideas to life and shape the future of a leading natural health brand? As our Product Innovation Lead, you’ll own true end-to-end innovation—from identifying white space opportunities and developing product concepts to launching market-ready solutions that drive growth and differentiation. In this role, you will: - Own the full innovation lifecycle, from ideation and formulation through to commercialization and post-launch optimization. - Identify white space opportunities and portfolio gaps using market trends, consumer insights, and competitive analysis. - Develop product concepts and collaborate with Regulatory, Procurement, and Formulations to ensure viability, compliance, and cost targets. - Build compelling product claims and marketing stories to support commercialization and sales success. - Partner cross-functionally to bring innovative products to market on time and aligned to strategic objectives. Qualifications - 8–12+ years of experience in product innovation or development within nutraceuticals (food industry as secondary). - Direct, hands-on experience with formulation, ingredients, and product ideation (not just project management). - Strong understanding of regulatory considerations in product development. - Proven ability to analyze market trends, consumer data, and competitive landscapes to inform product strategy. - Strong project management skills using tools such as ASANA, Excel, and SharePoint. Benefits - Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program). - Company-provided RRSP. - $200 safety boot voucher & company-provided PPE (if applicable). - $300 per year to spend on company products. - Employee discount pricing. - Employee appreciation events & rewards. - Free onsite parking. - Bus pass reimbursement. - Exclusive discounts with various vendors. Company Description We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature