Senior Program Operations Coordinator

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 51-200Since 2003H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$80K - $100K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishPMP

Job Description

Senior Program Operations Coordinator

Solutions for Information Design, Inc.

• The Program Operations Coordinator serves as a key member of the Program Support Office (PSO), supporting the execution, administration, reporting, and compliance activities associated with SOLID's project and contract portfolio. • This role combines project coordination, project controls, contract administration support, organizational compliance monitoring, and process improvement to ensure successful project delivery and operational excellence. • Support the execution of multiple software development, engineering, research, and professional services projects to ensure adherence to budget, schedule, scope, and contractual requirements. • Develop, maintain, and update project schedules, work breakdown structures (WBS), project plans, risk registers, action item logs, and status reports. • Coordinate project activities across cross-functional teams, resource managers, subcontractors, and external stakeholders. • Support project startup and onboarding activities, including kickoff coordination, roles and responsibilities documentation, project repository setup, and project tracking system initialization. • Organize, facilitate, and document project meetings, including status reviews, planning sessions, and customer meetings. • Support customer communications, action item tracking, and meeting follow-up activities to ensure timely resolution of project and contract-related matters. • Monitor project milestones, performance metrics, deliverables, and contractual obligations.

Job Requirements

  • Project Management Professional (PMP) certification preferred.
  • Minimum of five (5) years of experience supporting project management, program operations, project controls, contract administration, or PMO functions.
  • Strong understanding of government contracting terminology and concepts, including CLINs, labor categories, task orders, funding tracking, travel costs, and Other Direct Costs (ODCs).
  • Demonstrated experience supporting project controls, resource tracking, financial monitoring, and performance reporting.
  • Demonstrated ability to identify issues proactively, recommend solutions, and independently drive actions to completion.
  • Advanced proficiency Microsoft 365 tools, including SharePoint, SharePoint Lists, Power Automate workflows, Excel, Teams, and PowerPoint.
  • Experience developing and maintaining dashboards, trackers, workflows, and process documentation.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Self-starter with the ability to independently prioritize work and manage multiple competing priorities.
  • Excellent written and verbal communication skills.
  • Ability to compile, analyze, and present project and operational data to leadership and customers.
  • Strong analytical and problem-solving skills.
  • Demonstrated ability to work effectively with all levels of staff, management, customers, and subcontractors.
  • Experience supporting compliance, auditing, quality management, or process improvement initiatives preferred.
  • Familiarity with Agile project management methodologies and project management tools.
  • Ability to maintain sensitive and confidential information with discretion.

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