Definiti LLC is a financial services company that specializes in retirement planning. As an employer, the company is known for its dynamic and growth-focused en
Defined Contribution Administration Manager
Location
Pennsylvania
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Defined Contribution Administration Manager
Definiti LLC
• Manage a team of 8 to 15 retirement plan administrators • Motivate, lead, and support team members to provide excellent customer service while meeting internal and regulatory deadline • Interface with other DC Administration Managers on a regular basis to coordinate continuous and holistic process improvement • Clearly document processes and update as needed • Assist and support company goals and objectives • Resolve and provide solutions for internal questions and issues that arise within team • Communicate with clients, financial advisors, CPAs, and other professionals on escalated service or compliance related items regarding your team • Develop alternatives that will improve efficiency, make recommendations for changes, and assist in implementing changes to the DC administration team • Train and mentor staff members. Be a subject matter expert in compliance testing and industry knowledge • Monitor team productivity and deadlines • Assist team with FTW and Pension Pro software related questions surrounding plan administration • Point of contact for a small block of key client relationships on the team • Review and consult on plan sponsor requests and administration • Lead special projects and initiatives as needed • Perform annual performance reviews and set personal goals for team members to achieve
Job Requirements
- Excellent knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
- Ability to manage staff located in remote locations
- Coach, motivate, and mentor employees to achieve company goals in a results-oriented team environment
- Key contributor to the improvement of the company’s operations processes and procedures
- Must be detailed and possess strong organizational skills
- Time management focused adhering to deadlines and timelines
- Ability to analyze a situation and provide solutions
- High proficiency with Microsoft Office applications
- Demonstrated excellence in written and verbal communication
- Conveys a professional and positive attitude while leading a team in a fast-paced environment
- High school diploma or GED required
- Bachelor’s degree preferred
- 5+ years in retirement industry (TPA) with demonstrated career growth, having taken on increasing responsibilities, contributing to strategic goals and objectives, assisting and training employees and helping shape company processes and procedures
- 2+ years in a supervisory, team lead or management position within the retirement plan industry
- Accustomed to using Microsoft Teams or virtual-meeting applications to work with colleagues regularly on video and use the chat feature for quick communications
- Proven handling of client and financial advisor escalation
- FTW and Pension Pro software preferred
- Broad knowledge of the retirement plan industry, ASPPA and/or NIPA credentials preferred
- Occasional travel limited to a few times a year
Benefits
- A virtual-first work philosophy for most jobs
- 401(k) with up to 4% match
- Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
- 12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
- Paid Parental Leave
- A variety of medical, dental and vision plan options including Definiti subsidized premiums
- Company-paid life insurance and short-term disability insurance
- Bonus plan eligibility
Related Guides
Related Categories
Related Job Pages
More Administration Jobs
Subcontracts Administrator
Ukpeagvik Inupiat CorporationUIC - Ukpeagvik Inupiat Corporation, also known as UIC Alaska, is an Alaska Native Corporation with various lines of business. UIC was founded in 1973 under the
Prepare subcontract solicitations based on customer requirements, analyze and estimate price proposals, and negotiate terms and conditions with subcontractors while maintaining strong relationships with internal and external stakeholders.
Contracts and Grants Supervisor
University of CaliforniaSince 1869, the University of California has been providing excellent college educational programs for students seeking bachelor's to doctoral degrees. The Univ
Lead a research administration team overseeing pre-award and post-award activities, providing guidance on proposals and compliance, while driving process improvements and supporting innovative research initiatives for enhanced patient care.
• Managing construction-related damage claims and supporting the resolution process • Serving as a key liaison between contractors, customers, and internal departments • Ensuring timely communication and accurate documentation • Drafting and issuing formal notifications to contractors regarding pending claims • Tracking the status of all assigned construction and field ops claims • Communicating with contractors and field personnel to resolve damage claims • Completing and submitting required reports on claims in process • Assisting in the development of process workflows and associated procedures regarding claims management • Traveling to EVV twice a year
• Provide administrative support to the talent acquisition process through pre-hire and post-hire activities • Assist with recruitment and interview process • Complete phone interviews and document candidate responses • Effectively screening in or out of the recruitment process based on position requirements • Develop interview schedules to ensure qualified candidates are evaluated • Update candidate statuses in the appropriate recruitment systems (ATS, proprietary systems, etc.) • Timely review of applicants who have applied via the ATS • Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers • Execute the offer process, including creating & routing offer letter and presenting offer to candidate • Coordinate candidate background, medical and reference checking processes • Arrange travel, transportation and accommodation for candidates • Coordinate aspects of the on-boarding and off-boarding processes • Edit and post positions to the ATS accurately and within the specified timeframes • Administratively manage posting of roles to candidate generation channels • Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles • Provide metric and pipeline reporting • Provide other administrative support to recruitment team as needed.


