Design, write, and maintain high-quality documentation for engineering teams, ensuring adherence to safety protocols and best practices while coordinating content creation across multiple teams to support accurate and timely information sharing.

Role Description The BD Subject Matter Expert II builds upon the foundational skills of SME I and provides intermediate-level leadership in business development and proposal writing. This role supports all aspects of proposal efforts, incorporating strategies to manage more complex customer solicitation requirements. The SME II specializes in producing technical solutions and leading proposal sections that drive competitive and compelling responses. - Leading staffing structures and management approaches, ensuring alignment with proposal strategies. - Developing content strategy in collaboration with capture managers while incorporating feedback from proposal managers. - Reviewing and refining subcontractor contributions to ensure accuracy, compliance, and adherence to company standards. - Drafting and contributing to win strategy documentation, including pricing strategies, competitive assessments, and value propositions. - Performing Peer Reviews on other proposal writers as assigned. - Coordinating and leading review sessions (Pink, Red, Gold) for assigned sections or proposals. - Participating in proposal management reviews to ensure the development of accurate and compelling technical, management, and past performance submissions. Qualifications - Excellent verbal and written communication, editing/proofreading, research, and analytical skills. - Strong organizational ability to manage multiple work assignments with competing deadlines while producing high-quality deliverables under pressure. - Comprehensive understanding of federal acquisition process, FAR/DFARS regulations, and the RFP lifecycle (including RFP sections and appendices). - Familiarity with government customers, including DoD, DoS, USAID, and international organizations, along with related markets, regulations, and cultures. - Strong interpersonal skills, including tact, diplomacy, and the ability to work collaboratively with cross-functional teams, technical SMEs, and leadership. - Advanced computer skills using Microsoft Office Suite (Word, Excel, Project, SharePoint), Adobe Acrobat, and related tools. - Ability to synthesize complex information into clear, concise, and compelling narratives. - Basic knowledge of pricing strategies and evaluation criteria (especially relevant at SME II and III levels). Requirements - Bachelor’s degree in business, economics, writing, or related field preferred. Substantial experience may substitute for some educational qualifications. - Ten (10) years of experience managing and contributing to federal or technical proposals, with demonstrated leadership. - Formal Shipley or equivalent capture/proposal training is highly desired. Benefits - Health, dental, and vision insurance - Paid time off and holidays - Retirement benefits (including 401(k) matching) - Educational reimbursement - Parental leave - Employee stock purchase plan - Tax-saving options - Disability and life insurance - Pet insurance

Role Description The BD Subject Matter Expert II builds upon the foundational skills of SME I and provides intermediate-level leadership in business development and proposal writing. This role supports all aspects of proposal efforts, incorporating strategies to manage more complex customer solicitation requirements. The SME II specializes in producing technical solutions and leading proposal sections that drive competitive and compelling responses. - Leading staffing structures and management approaches, ensuring alignment with proposal strategies. - Developing content strategy in collaboration with capture managers while incorporating feedback from proposal managers. - Reviewing and refining subcontractor contributions to ensure accuracy, compliance, and adherence to company standards. - Drafting and contributing to win strategy documentation, including pricing strategies, competitive assessments, and value propositions. - Performing Peer Reviews on other proposal writers as assigned. - Coordinating and leading review sessions (Pink, Red, Gold) for assigned sections or proposals. - Participating in proposal management reviews to ensure the development of accurate and compelling technical, management, and past performance submissions. Qualifications - Excellent verbal and written communication, editing/proofreading, research, and analytical skills. - Strong organizational ability to manage multiple work assignments with competing deadlines while producing high-quality deliverables under pressure. - Comprehensive understanding of federal acquisition process, FAR/DFARS regulations, and the RFP lifecycle (including RFP sections and appendices). - Familiarity with government customers, including DoD, DoS, USAID, and international organizations, along with related markets, regulations, and cultures. - Strong interpersonal skills, including tact, diplomacy, and the ability to work collaboratively with cross-functional teams, technical SMEs, and leadership. - Advanced computer skills using Microsoft Office Suite (Word, Excel, Project, SharePoint), Adobe Acrobat, and related tools. - Ability to synthesize complex information into clear, concise, and compelling narratives. - Basic knowledge of pricing strategies and evaluation criteria (especially relevant at SME II and III levels). Requirements - Bachelor’s degree in business, economics, writing, or related field preferred. Substantial experience may substitute for some educational qualifications. - Ten (10) years of experience managing and contributing to federal or technical proposals, with demonstrated leadership. - Formal Shipley or equivalent capture/proposal training is highly desired. Benefits - Health, dental, and vision insurance - Paid time off and holidays - Retirement benefits (including 401(k) matching) - Educational reimbursement - Parental leave - Employee stock purchase plan - Tax-saving options - Disability and life insurance - Pet insurance

Role Description The Sr. Technical Specialist provides expert-level support for our Commercial and Industrial Water Treatment systems, resolving complex technical issues and guiding customers, partners, and service contractors through troubleshooting, installations, and warranty inquiries. This role ensures a seamless customer experience by offering timely solutions, interpreting technical documentation, and coordinating service needs. This position reports to the Sr. Manager of Sales and Customer Engagement. This role is remote and based out of the Fort Worth, TX location. Primary Job Duties and Responsibilities - Technical Support for all Commercial/Industrial Water Treatment Products. - Must know water treatment solutions such as ultraviolet light, ion exchange, filtration, and reverse osmosis. - Manage calls or emails regarding part replacements, programming, troubleshooting, and on-site startup for equipment. - Logistics Support for all Commercial/Industrial Products. - This includes calls or emails about freight/weights, shipping questions, order tracking, and lost shipments. - Warranty Support for all Commercial/Industrial Products. - Use the Salesforce Systems document and manage service functions. - Contract and provide technical product support and guidance to third-party service contractors. - Possess the ability to review wiring diagrams, schematics, and CAD drawings. - A self-starter with the ability to work in a team-oriented call-center support environment. - Effectively communicate at different levels of the organization, both internally & externally. - After-hours on-call technical support on a rotating basis. - Assume responsibility for other projects and duties as assigned by the Sr. Manager of Sales and Customer Engagement or Company management. - Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency). - Travel Requirements: 20%. Qualifications - Bachelor's Degree in Chemistry, Engineering, or related field. - Minimum 3 years’ experience in the water treatment industry. - The ideal candidate will possess 3-5 years of water treatment experience and/or mechanical field experience, education, and training. - Field service coordination/project management experience is a plus. - Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable. - Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment. General Applicable Company Competencies - Commitment to Watts’ values of integrity, accountability, continuous improvement, innovation, and transparency. - Punctuality and dependability. - Ability to be flexible and adapt to changing work priorities and stressful conditions. - Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. - Maintain productive and collaborative relationships with other Watts employees. - Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working Conditions While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at the Watts Facility locations for meetings, trainings, or as otherwise required by Company management. Physical Requirements - Ability to remain seated at a desk or workstation for extended periods. - Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. - Ability to physically move around the office, organize or transport files, packages, or other office-related materials. - Ability to read documents, use a computer, and perform data entry tasks. - Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. - Ability to operate standard office equipment, including computers, printers, phones, and copiers. - Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. - Ability to stand for long periods of time. - Ability to lift and carry up to 35 pounds. - Ability to push and pull up to 35 pounds. - Ability to physically move around the manufacturing floor. - Ability to read documents and communicate clearly with management and coworkers. - Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Pay Range The expected salary range for this position is $30.90 - $37.15 an hour. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law. Benefits - Competitive compensation based on your skills, qualifications and experience. - Comprehensive medical and dental coverage, retirement benefits. - Family building benefits, including paid maternity/paternity leave. - 10 paid holidays and Paid Time Off. - Continued professional development opportunities and educational reimbursement. - Additional perks such as fitness reimbursements and employee discount programs.