Make experiences flow.
DevOps Engineer – Night Shift
Location
United Kingdom
Posted
4 days ago
Salary
0
Seniority
Mid Level
Job Description
DevOps Engineer – Night Shift
NICE
• Design, build, and maintain continuous integration and continuous delivery (CI/CD) pipelines for rapid, quality-assured deployment of software deliverables • Build and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Ansible, Terraform, Chef, or Puppet • Manage day-to-day operations of release pipelines, build tools, artifact repositories, and source control systems • Coordinate build and release activities with engineering, QA, product, and other stakeholders across the organisation • Identify, research, and prototype new technologies and practices to continuously improve DevOps processes and team efficiency • Maintain and upgrade DevOps systems in both production and non-production environments on an ongoing basis • Proactively monitor infrastructure and application health — including CPU, memory, file systems, databases, batch jobs, and network performance — and respond swiftly to anomalies • Identify and resolve operational issues including infrastructure failures, batch processing errors, network disruptions, and client data feed problems • Troubleshoot and respond to production downtime, performance degradation, and security-related incidents in a timely, structured manner • Perform end-to-end operational duties covering application server health, service availability, and platform integrity in accordance with documented processes and runbooks • Review and manage client service request tickets in adherence to defined SLAs, ensuring accountability and timely resolution • Provide on-call off-hour support as part of a structured rotation, including during non-prime and weekend shift windows as required • Maintain complete and accurate operational documentation including incident tracking, change logs, and runbooks • Produce metric reports and regular productivity/status updates for internal stakeholders and management • Communicate proactively and clearly — both written and verbal — with internal teams, leadership, and customers on a daily basis • Liaise with management to share feedback on existing and new processes, methodologies, best practices, and technology changes • Work efficiently under pressure to meet tight deadlines while maintaining the professionalism, accuracy, and consistency expected in a high-availability environment • Demonstrate a high level of individual accountability and deliver service and support that consistently exceeds client expectations
Job Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Information Systems, or a related field (or equivalent practical experience)
- 2+ years of combined experience in application/production support, cloud operations, and/or software DevOps engineering in a high-availability SLA environment
- Demonstrated experience working as a contributor on a software engineering or platform team
- Strong proficiency with Linux and Unix environments; working knowledge of Windows Server administration
- Experience writing scripting languages — Python, PowerShell, and/or Perl — for automation, monitoring, and tooling
- Experience with distributed source control systems, preferably GitHub or BitBucket
- Solid understanding of application server technologies including Tomcat and SSH-based remote management
- Database experience with one or more of: SQL Server, Oracle, or MySQL — including querying, performance tuning, backup/restore, and lifecycle management
- Experience with application debugging, performance analysis, and scalability assessment
- Familiarity with standard application security compliance and best practices
- Knowledge of fault detection, RCA (Root Cause Analysis), and structured resolution processes
- Experience with Amazon Web Services (AWS) — core services for compute, storage, networking, and monitoring
Benefits
- Join an ever-growing, market-disrupting, global company
- Teams work in a fast-paced, collaborative, and creative environment
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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