Role Description The Sales Development Representative (SDR) - Leafio is responsible for managing and nurturing an established portfolio of pharmacy accounts to drive retention and ongoing business growth. Acting as a dedicated point of contact, the SDR delivers exceptional service and uses strategic discovery questions and sales acumen to identify new opportunities that help pharmacies expand their success with Leafio. Additionally, the SDR maintains accurate data within our CRM and oversees the order journey to ensure all goods are approved, processed, and delivered on time. Key Responsibilities: - Business Development: - Revenue growth and development of pharmacy partners to Leafio, through high levels of phone and email based communication, working to monthly revenue targets. - Work with the SDM to develop targeted lists, call strategies, and messaging to drive opportunities for new business. - Order volume growth of your existing portfolio, working to a monthly target of total portfolio revenue. - Communicate the launch of new products or ranges available as well as current promotions to pharmacies to drive the uptake of product orders. - Enable smooth transition of high volume pharmacies to Key Account Managers through proactive communication and effective collaboration. - Relationship Management: - Build, maintain and nurture your relationships and pipeline, recording all interactions in our CRM. - Ensure effective resolution of any partner issues and concerns. - Take ownership of and proactively manage problems to facilitate a positive customer experience. - Collaborate with internal stakeholders and other departments within the business to ensure the best solution for our customers. - Administration: - Assist our customer support with administration as needed, to ensure pharmacy orders are processed efficiently. - Manage our internal systems to ensure pharmacy accounts are correctly established and up to date at all times. Qualifications - Demonstrated experience in a B2B high activity and competitive sales environment. - Proven track record of achieving strong sales results in a solution focussed sales environment. - A high aptitude for implementing a structured sales process. - Demonstrated ability to be innovative and solutions focussed, with a flare for conflict resolution and pragmatic problem solving. - Demonstrated experience using sales based CRM systems. Benefits - Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. - Enjoying discounts with over 450 retailers through our Reward and Recognition platform. - Mental health support through our wellbeing platform, Unmind. - A private health insurance discount through Medibank. - Up to 8 weeks of paid parental leave. - Swag kits to celebrate key milestones in your journey with us. - Enhancing your home office with our ergonomic equipment reimbursement benefit. - Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients. Company Description Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.