Title: Senior Executive Management Assistant 11 Location: Lansing, MI United States Salary $26.16 - $35.27 Hourly Job Type Limited Term (position has expiration date) Remote Employment Flexible/Hybrid Job Number 6501-26-DIFS-036 SEMA 11 Department Department of Insurance and Financial Services Job Description: The Department of Insurance and Financial Services (DIFS) is seeking an experienced, well-organized, and highly professional individual to work in public service as a Senior Executive Management Assistant to the Director of the Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintain public confidence in Michigan's insurance and financial services industries. This position serves as executive support to the Office Director and provides administrative and operational support to the Office's Agency Audit and Insurance Investigation Sections. Responsibilities include coordinating and delegating assignments to office staff; coordinating completion of assignments and monitoring workflow to ensure compliance with deadlines; maintaining records, reports, and statistical data; and coordinating Office responses to the Office of General Counsel for Freedom of Information Act (FOIA) requests. The position is responsible for reviewing, editing, and proofreading investigation reports, audit reports, correspondence, and other professional documents to ensure accuracy, proper grammar, formatting, consistency, and clarity prior to distribution. Additional responsibilities include drafting correspondence, preparing reports and meeting materials, maintaining office records, coordinating and tracking staff assignments and deadlines, and managing documents submitted to and received from the Office of General Counsel. The role also involves maintaining confidential and sensitive information, managing calendars and schedules, and providing comprehensive administrative support in a fast-paced regulatory environment with multiple competing priorities. The Office of Insurance Licensing, Investigations, and Audits performs important regulatory functions involving insurance licensing, investigations, audits, and consumer protection activities. This position works closely with office leadership, departmental staff, stakeholders, and members of the public and plays an important role in supporting the Office's mission, operations, and customer service efforts. For the specific position description, please click here: Senior Executive Management Assistant. Ideal candidates will have: - The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses. - The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgment and decision-making. - The ability to communicate clearly, concisely, and effectively both orally and in writing. - The ability to exercise sound judgment and maintain confidentiality with sensitive information and documents. - Strong proofreading, editing, and document review abilities with exceptional attention to detail. - The ability to manage multiple assignments, competing priorities, and strict deadlines in a professional office environment. - The ability to anticipate needs and work proactively in support of executive leadership. - The ability to work effectively both independently and collaboratively within a team environment. Other job features: - Participation in webinars, conference calls, and employee development training. - DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. - This position provides competitive pay, retirement, health, vision, and dental benefits. Note: The Salary listed above is a range, and the final salary is determined by the selected candidate's education and experience. Work Location: This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period, if approved. Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed. Attachment Requirements Please submit a cover letter, resume, and writing sample. Writing Sample: In a document separate from the cover letter, applicants must provide responses, in one page or less, to the following questions. - Why are you applying for this position? - Please describe your approach to planning your workday. - How do you ensure you anticipate your executive's needs? - What do you need from your executive in order to be successful? Failure to attach the requested documents may result in your application being screened out. Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses. Education Education typically acquired through completion of high school. Experience Six years of administrative support experience where use of a personal computer to prepare correspondence, reports, charts, etc., or to enter/retrieve/update information is an essential part of the work, including three years equivalent to an advanced, 8-level, administrative support worker, Secretary E8, or Legal Secretary E8; two years equivalent to a Secretary 9, Legal Secretary 9, or Senior Executive Management Assistant 9; or, one year equivalent to the Division Head Legal Secretary 10 or Executive Secretary E10.Possession of an associate's degree in applied arts and sciences in an executive secretarial science curriculum may be substituted for one year as a Secretary 9.Some positions may require stenographic skills.

Role Description This role will provide operational and production support across Hachette’s Digital Asset Management (DAM) system and Print-on-Demand (POD) workflows. The assistant will work closely with our Senior Manager of Digital Operations, Digital Operations Associates, and Production team to ensure assets are correctly sourced, prepared, named, uploaded, and tracked across systems used for printing and digital asset distribution. Qualifications - Ability to source, name, and provision digital files. - Knowledge of technical file formats. - Proficiency in Excel. - Attention to detail. - Graphic design, book production, and/or book publishing industry experience preferred. Requirements - Assist with validating if assets exist in HBG systems and source missing files from printers, Dropbox, or production staff as needed. - Retrieve, organize, rename, and upload files (including PDFs, INDDs, JPGs/TIFs, EPUBS) into the company’s Digital Asset Management system, Aprimo. - Support POD Workflow by locating and uploading interior PDFs and Digital Print covers from vendors. - Learn and understand DAM taxonomy, naming conventions, and packaging process. - Perform routine validations and gap analysis to ensure upload compliance across divisions. - Assist with cleanup of deprecated or duplicated files. Benefits - 6-month Contract: July – December; 130 days at equivalent of $26,500 at $29.12 / hour. - Preference for candidates who can attend occasional in-person training and meetings in New York, but fully remote candidates may be considered.

Role Description The medical case manager provides telephonic case management in a workers’ compensation environment coordinating resources and cost-effective options on a case-by-case basis to facilitate quality individualized treatment goals and return to work placement. Essential Duties and Responsibilities - Possess excellent communication and organizational skills to interface with the client, claimants, and staff. - Work well independently and set priorities. - Provide telephonic outreach for assessment and follow-up for case communication and coordination to include assessing, planning, implementing, and coordinating care. - Conduct and document initial assessment with the injured worker, employer, and provider and maintain regular contact with all parties involved to facilitate communication and to formulate a clinical case plan. - Responsible for coordination of contact with provider, claimant, RTW contact, and claims examiner. - Review case records and reports, collect and analyze data, evaluate client's medical status, and define needs and problems in order to provide proactive case management services. - Assessment of medical records for appropriateness of treatment and level of care being provided. Referral to the Medical Director if appropriate within the established timeframes. - Facilitate timely return to work date coordinating RTW with the claimant, employer, and physicians. - Maintain contact and communicate updated activity with all parties involved with the case. - Telephonically monitor medical appointments of the injured worker to address RTW, current treatment plan, and identify potential issues and promote positive treatment outcomes. Negotiate treatment plan with treating physician. Additional Functions and Responsibilities - Demonstrates ability to meet administrative requirements, including productivity, time management, and Quality Assurance standards. - Maintain minimum billing and established template documentation standards adhering to URAC standards and company policy and procedures. - Reporting billing hours in accordance with case activity and billing practices. - Maintain confidentiality - Knowledge of laws and regulations pertaining to HIPAA and PHI. - Other job duties as assigned. Qualifications - Diploma, Associate or Bachelor’s degree in Nursing, Master’s level (or higher) in a Nursing, Health or Human Services field or equivalent related experience preferred. - Current, unrestricted Registered Nurse (RN), Licensed Practical Nurse (LPN), and/or Certified Case Manager (CCM) license required. - CCM, CMCN, CPHUR, CPDM, COHN, or CDMS certification preferred. Experience - Three or more years of diverse clinical experience in acute care. - Two or more years of medical case management or managed care experience, Worker’s Compensation background preferred. - Knowledge of utilization management, quality improvement, discharge planning, and/or cost management. - Ability to solve practical problems and deal with a variety of variables. - Possess planning, organizing, conflict resolution, negotiating, and interpersonal skills. - Excellent interpersonal skills and excellent organizational skills. - Ability to set priorities and work independently is essential. - Proficient with Microsoft Office applications including Word, Excel, and PowerPoint. Equipment Operated/Used - Essential Equipment: Desk, Telephone/Fax, Computer Keyboard, Mouse, System Applications. - Essential Tools: Pens, pencil, computer, Keyboard. - Essential Vehicles: N/A. Special Equipment or Clothing - Professional attire adhering to the Company Dress Code. Mental and Physical Requirements - Mental Effort: - Follow one- or two-step instructions; routine, repetitive task. - Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables. - Follow written, verbal, or diagrammatic instructions; several concrete variables. - Solve practical problems; variety of variables with limited standardization; interpret instructions. - Logical or scientific thinking to solve problems; several abstract and concrete variables. - Wide range of intellectual and practical problems; comprehend most obscure concepts. - Mathematical Development: - Simple addition and subtraction; copying figures, counting, and recording. - Add, subtract, multiply, and divide whole numbers. - Arithmetic calculations involving fractions, decimals, and percentages. - Arithmetic, algebraic, and geometric calculations. - Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination. - Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; requires theoretical application. - Language Development: - Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing. - Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction. - Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants. - Ability to compose original correspondence, follow technical manuals, and have increased contact with people. - Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data. Physical Effort - Physical activity required to perform the job: - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. - Light work: Exerting up to 20 pounds of force occasionally; exerting up to 10 pounds frequently; exerting a negligible amount of force constantly to move objects. - Visual Requirements necessary to perform the job: - Far vision: clarity of vision at 20 feet or more. - Near vision: clarity of vision at 20 inches or less. - Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet. - Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are. - Color vision: ability to identify and distinguish colors. - Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point.

• Provide administrative support and project coordination. • Manage compliance documentation and project-related paperwork. • Handle customer communications and invoice processing. • Conduct lead follow-up activities. • Assist with social media content updates and project progress postings. • Maintain organized digital records and project files. • Monitor and respond to client emails and inquiries. • Support project managers with documentation and file management. • Collect and upload invoices into company systems. • Maintain project and client information within CRM systems.