Role Description The Senior Implementation Services Manager is responsible for ensuring an effective and enjoyable onboarding experience for new clients. You will be responsible for the initiation, progression, and completion of all project planning aspects, working with key stakeholders to ensure that the client transition from sales, through onboarding, to customer success, is a smooth process. You will plan the implementation, working with LawVu department leads and the client, to prioritize, plan, and track implementation milestones and task dependencies throughout the project lifecycle. Using your consultative, advisory, and negotiation skills, you will help ensure our customers and internal delivery teams remain focused on the delivery and realization of each client’s most critical and agreed project outcomes. - Identify and engage stakeholders, prepare, manage, and communicate a clear, timed implementation plan - Utilise key project planning tools and materials, such as Gantt charts and Kanban boards to communicate the project plan, dates, and outcomes to stakeholders - Assess, confirm, and track stakeholder responsibilities, collating and managing all project communications with the client, at regular check-in points - Liaise with internal LawVu teams including sales, implementation, product, and engineering, to ensure smooth delivery of project goals - Communicate with clients to fully understand their objectives, requirements, internal workflows, and ways of working - Identify, help, and nurture client-side project advocates and blockers where necessary - Set up new client accounts, including configuration as required - Feedback end-user experiences to the product team and customer success - Handoff implemented customers to Customer Success Management Qualifications - 5+ years previous experience in a senior project or change management role - Expert knowledge and understanding of the legal industry - Strong time management and organisational skills, and the ability to multitask - Excellent listening, negotiation, and presentation skills - Excellent verbal and written communications skills Benefits - Monthly wellness allowance to use on whatever enables you to bring your whole self to work - gym membership, massage, childcare.. the list goes on! - Health insurance cover - Extended paid parental leave - Extra paid day off on your birthday - Share options so you can have a piece of the pie - Home office allowance set up for remote employees

Role Description AO Globe Life is hiring individuals who want a flexible, remote role where they can build skills, help people, and grow into a long-term career. In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide them through their options, answer questions, and provide a smooth, professional experience. No cold calling. No door knocking. No chasing uninterested leads. - Meet with clients virtually using Zoom - Walk individuals and families through available programs - Answer questions and guide clients through next steps - Provide personalized support based on client needs - Maintain simple digital records and documentation - Use digital tools to manage appointments and client interactions - Participate in training, mentorship, and development sessions Qualifications - Must be authorized to work in the United States - Laptop or computer with camera + reliable internet - Strong communication and interpersonal skills - Comfortable working independently - Coachable, motivated, and goal-oriented Requirements - 100% remote — work from anywhere in the U.S. - Flexible scheduling - No experience required — full training provided - No cold calling or outbound prospecting - Clients have already requested to be contacted - Ongoing mentorship and professional development - Clear path into leadership opportunities Company Description AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Role Description Zayo is seeking an OSP Project Manager, Long Haul Implementation (Mountain/Central or Eastern Time Zones) who will primarily be responsible for providing end-to-end customer support, solutions, planning and implementing fiber connectivity solutions, managing customer orders, handling customer service requests, coordinating installations, executing and serving as single point of contact for customers, post-sale, providing direction and project ownership by leading the implementation, execution and communication of projects/orders for customers. NOTE: We are open to this position working remote in Denver or in Mountain, Central or Eastern Time Zones. Responsibilities: - Draft, review, and negotiate OSP construction contracts. - Collaborate with legal teams to ensure contract terms and conditions comply with project specifications and legal standards. - Diligently monitor project activities to ensure compliance with contractual obligations throughout the life of each contract. - Evaluate and process change orders. Assess impacts to project budget, schedule and scope. - Facilitate effective communication between project stakeholders, legal teams and contractors to promptly address contractual issues. - Manage and resolve any disputes that may arise. - Evaluate project status against the contract schedule. Issue contract notices and monitor recovery plans. - Work closely with contractors to ensure project progress aligns with schedule expectations. - Actively manage schedules and production forecasts through project execution. - Manage complex regulatory/permitting issues such as NEPA, CPUC, Tribal Lands, etc. - Plan and manage project major materials including planning, ordering, receiving and dispersal. - Provide project-level and executive project reporting including regular updates to our key customers. - Maintain accurate and organized records of all contract related documents, correspondence and changes. - Manage budgets and accurate spend forecasts throughout project execution. - Proactively mitigate risks to stay within budget constraints. - Deliver project as-builts to the support teams in a timely manner to ensure route is protected and properly captured in inventory systems. - Evaluate project invoicing against progress metrics, identify and resolve any anomalies or discrepancies. - Ensure projects are delivered on time, on budget and as per construction standards. Qualifications - Bachelor's Degree preferred, preferably in Engineering, Construction Management or other related technical field, or equivalent work experience. Business degree/acumen a plus. - Minimum of seven (7) years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. - Minimum of five (5) years of contract and capital management experience, preferably with specific long haul OSP or other large project construction experience. - Familiarity with all types of outside plant construction methods and best practices. - Working knowledge of OSP construction standards, fiber specifications and optical network design principles. - Understanding of different contract types and payment terms (unit rate, fixed, etc.). - Ability to read and interpret construction documents. - Familiar with all facets of OSP project management including quoting, construction and delivery. - Experience managing large capital projects including writing purchase requisitions and receiving/reconciling invoices. - Experience with NTIA (or similar) program requirements such as Davis-Bacon, BABA and EA a plus. - Excellent negotiation and communication skills. - Detail-oriented with the ability to manage multiple tasks simultaneously. - Demonstrated exceptional problem solving skills. - Ability to communicate technical topics clearly and effectively with both internal and external customers. - Business minded and able to maintain a commercial focus. - Proficient with Email, MS Suite (Excel, Word, etc.), G Suite (Sheets, Slides, etc.) and Google Earth. - Advanced knowledge of MS Excel a plus. - Experience with Site Tracker or other project management software a plus. Requirements - Estimated Base Salary Range: $66,500 - $100,000 USD/annually. - The base pay range shown is a guideline and reasonable estimate for this role. - Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. - Non-sales roles may be eligible to participate in a discretionary annual incentive plan. - Sales roles may be eligible to participate in a sales incentive plan. Benefits - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave

• Lead the hands-on technical configuration, deployment, and validation of Tealium products • Write and debug performant, scalable JavaScript • Troubleshoot front-end issues including JavaScript tags and APIs • Implement best-practice data strategies • Develop custom attributes and features for customers • Integrate Tealium with marketing and analytics tools • Collaborate with customers to translate business objectives into data strategy • Guide clients on customer data architecture and privacy-compliant data capture • Maintain a regular on-site presence with customers • Identify opportunities for expansion across the Tealium product suite