About the Role Clipboard Health is looking for highly motivated, customer-focused individuals to join our team as B2B Support Specialists (Workplace Support Agents). This is not a traditional call center role—you will be the frontline specialist for our most valuable business clients, our workplace customers. Your job is to proactively solve client issues, prevent churn, and ensure a seamless experience for our customers. This is primarily a voice-based role, with additional responsibilities that include handling emails as needed Responsibilities - Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time - Navigate tools like Zendesk and the Clipboard Health portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation - Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary - Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations. - Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction Success Factors - Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems. - Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role. - Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers. - High Accountability – We value people who hold themselves to high standards and consistently deliver results. Qualifications - Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. - No specific degree required—we care about what you can do, not just what’s on your résumé. Why Join Clipboard Health? - 100% Remote – Always. Work from anywhere in the world. - Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. - A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our workplace customers System Requirements To succeed in this role, you must have: - A reliable laptop/desktop (no Chromebooks or Linux OS). - Minimum 20 Mbps wired internet connection. - Wired headset for clear communication. - A quiet, distraction-free workspace. - Stable power and internet connectivity. Working Hours Clipboard Health operates 24/7 to meet our business needs, and general agent schedules are as follows: - 5 days per week - 9-hour days - 1.5 hours of daily break time We offer a variety of shifts with different start times and working day combinations. Flexibility increases your chances of matching our current openings, which can shift regularly. You'll be asked to confirm the hours you're available to work. Days off will be assigned based on business needs and do not change week to week. All shift times are listed in Pacific Time (US/Los Angeles), so you’ll need to convert them to your local time zone. - If your availability aligns with current needs, you will be in consideration to move forward with the hiring process. - If your availability does not align with current needs, we will contact you if and when your preferred schedules become available. - Weekend availability is required. If you're not available on weekends this may not be the right time to apply. Hiring Process - Application - Case Study - Interview with Hiring Manager - Executive Interview - Offer Ready to Make an Impact? Apply Now! If you're passionate about helping customers, solving complex issues, and working in a high-growth startup, we’d love to hear from you! 📌 Next Steps After Application: - The application form also includes basic customer support skill-based questions. Getting any of these questions wrong will result in automatic rejection—these assess your ability to handle real client situations. - You will receive an email with the next steps in the process within 2 days of your application. - Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked.

Role Description We're looking for an Entry-Level Travel Coordinator to assist clients with planning vacations, managing reservations, and coordinating travel details. This fully remote role is ideal for someone who enjoys organization, communication, and helping create smooth travel experiences while learning and growing within the travel industry. - Assist with coordinating travel bookings, itineraries, and reservation details - Communicate with clients regarding travel preferences, confirmations, and updates - Manage scheduling changes, follow-ups, and travel-related support requests - Maintain organized records and accurate booking documentation - Provide professional customer support throughout the travel planning process Qualifications - Strong communication and organizational skills - Comfortable working independently in a remote environment - Customer service, hospitality, or administrative experience preferred but not required - Detail-oriented, dependable, and comfortable using technology - Ability to multitask and manage timelines effectively - Must be a citizen of the US, UK, Australia, or LATAM Benefits - Fully remote with flexible scheduling opportunities - Entry-level position with training and onboarding provided - Ongoing mentorship and team support - Opportunity for long-term growth within the travel industry

Role Description We are seeking a detail-oriented and organized Closing Specialist to join our team! In this role, you will support real estate transactions from title clearance through loan disbursement, ensuring a smooth and efficient closing experience for all parties involved. This is a fully remote opportunity ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and takes pride in accuracy and communication. Key Responsibilities - Process closing files upon receipt, ensuring all requirements are met - Complete and update closing tasks across multiple systems of record - Verify documentation and data for accuracy and compliance - Assist in scheduling closing dates and times - Review Closing Disclosures and HUD Settlement Statements - Prepare and send closing packages to closing agents - Coordinate and communicate daily with buyers, sellers, agents, lenders, title companies, and closing agents - Facilitate smooth transaction flow from title clearance to loan disbursement - Perform additional duties as assigned Qualifications - Strong attention to detail and organizational skills - Excellent written and verbal communication abilities - Ability to manage multiple transactions simultaneously - Experience with real estate closings, title, or mortgage processes preferred - Comfortable working within multiple systems and tools - Self-motivated and able to work independently in a remote environment Benefits - 100% remote work environment - Competitive hourly pay - Comprehensive benefits package - Opportunity to work with a collaborative and supportive team - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits The pay range for this position is $16.00 - $19.62/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Application Deadline This position is anticipated to close on Jun 26, 2026.

• Respond to inbound client and member calls within 2–3 rings or escalate accordingly • Document all service requests in the CRM accurately and completely on the same day of the activity • Confirm and update member contact and benefit details using applicable resources • Follow up on open service cases every 3–4 business days and keep the CRM up to date • Deliver clear, accurate benefit education and claim/appeal support to members • Close an average of 8 cases per day or 40 cases per week • Maintain professionalism, confidentiality, and compliance with privacy regulations • Communicate proactively with clients and team members to manage expectations • Support internal performance goals and collaborate positively with team members • Comply with punctuality, internet usage, and time-off request policies • Maintain applicable licensure if required, and stay up to date with CE credits • Adhere to all Brinson Benefits' performance, privacy, and customer service standards