24x7 Direct logo
24x7 Direct

SHIFT TIMES: 7:30AM to 4:30PM Philippine time, Monday to Friday

Tertiary Education Coordinator

Location

CTT (UTC+8)

Posted

6 days ago

Salary

₱35K / month

Seniority

Mid Level

No structured requirement data.

Job Description

Tertiary Education Coordinator

24x7 Direct

Role Description This is a remote position. IMPORTANT: Must have experience working in professional education & training and/or Higher or Tertiary Education. Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time, Monday to Friday (occasionally): - Ensure seamless support for our teams across Australia and the UK. - Occasionally requires flexible, time-shifted working hours to accommodate working during UK business hours throughout the year. Experience in STEM programs is a great plus. Scope of role: - Support the preparation, planning, delivery and reporting of programs, according to the delivery schedule/calendar. - Work with Program Manager/Director to liaise with key external stakeholders (including university and industry partners) to support program delivery, including: - Student recruitment - Program logistics - Technical support and reporting - Provide support on technical configuration and testing requirements. - Support and execute on the administrative requirements of program delivery (for example but not limited to, community management, participant support through multiple channels, managing workflows and documents, facilitating workshops). - Program monitoring, evaluation and reporting. The key responsibilities of the Tertiary Education Coordinator are: - Program Delivery and Coordination 80% - Support of program delivery, including planning, preparation, delivery and reporting. - Coordination and maintenance of project delivery of assigned Programs and allocation of work across all delivery requirements for each program delivered by the Team. - Manage and maintain duties in the Programs Calendar and Asana project lists across all programs and ensure all tasks and projects are on track and delivered as per the schedule. - Liaising with Universities and coordinating all requirements post-sale from student recruitment, support and program reporting with allocated stakeholders (ie Careers team). - Lead Mentor recruitment and engagement for Micro Projects. - Collaborating with relevant staff and ensuring configuration and UAT is completed for all programs. - Liaising with the Projects team to ensure all Clients/Projects engaged, confirmed and ready for program launches. - Lead and manage all venues and facilitation requirements in place for program launches. - Program Coordination including program support, interventions, tech requirements and successful execution for Programs to a high standard. - Engagement and bug reporting with the tech team, along with continuous product improvement feedback. - Report weekly to Programs team updates and status, flagging key issues re resource needs. - Continuous improvement of program delivery / efficiency and scale. - Continuous Improvement & Other Projects 20% - Work collaboratively with Programs, Design, CS and Tech Team to ensure quality delivery of experience, and oversees continual program learning and process improvements are implemented at business scale. - Involvement in Customer Success projects as required. Ie Job Smart. - A Sys-Admin Power user managing technical requirements, and training of others (internally and externally). - Special Projects. - Learning Design or Social Media & Promotional videos. Qualifications - Minimum 1 year of professional experience working with students and/or early career graduates gained from backgrounds in roles such as Graduate Recruitment, L&D, tertiary careers, Work Integrated Learning or Student Experience. - High energy and entrepreneurial drive. - An ability to learn and adapt quickly; quickly get a firm grasp of our customers, business and processes. - Excellent presentation, communication, teamwork and interpersonal skills. - Creativity, optimism and flexibility in the face of project changes and challenges #startuplife. - Relevant tertiary qualifications. - A secondary background and experience in fields such as customer success, product management, community management, management consulting, innovation, marketing & communications would be valuable. - Experience in STEM programs is a great plus. - MUST HAVE experience working in professional education & training and/or Higher or Tertiary Education. Requirements - While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. - You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. - This role requires: - Discipline and commitment to set working hours (strict shift times, not flexible). - Use of time tracking software during work hours. - Active participation in team and client calls with your camera ON. - Consistent availability and responsiveness throughout your shift. - Treating this as a long-term, full-time job—not a side gig or freelance task. - Payroll is processed bi-monthly. - We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. Benefits - Monthly Salary: PHP 35,000. - Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month. - You will be paid extra for overtime and Philippines public holidays. - Probation: 6 months and after Probation: - 10 days annual leave credits. - 5 days of sick leave. - HMO offered after 6-month probation. - 13th Month Pay after 30 days. - Annual Salary Review. - Laptop provided after 30 days. - Permanent work-from-home role. You will have to use your own internet. - SHIFT TIMES: 7AM to 4PM Philippine time, Monday to Friday. - Flexible to work AU and UK shift - 4 PM to 1 AM Philippine time, Monday to Friday (occasionally).

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